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Heritage Chevrolet Buick Owings Mills

(1,898 reviews)
Visit Heritage Chevrolet Buick Owings Mills
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 11 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (888) 717-7136 (888) 717-7136
Used (888) 520-2376 (888) 520-2376
Service (866) 676-6985 (866) 676-6985

Reviews

(1,898 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Chevrolet Buick Owings Mills from DealerRater.

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A hassle free test drive when pre-owned Corvette shopping

A hassle free test drive when pre-owned Corvette shopping was a refreshing experience when compared to other Chevy dealers in the area.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Chevrolet Buick Owings Mills!

Shaun was excellent a pleasure to work with great service

Shaun was excellent a pleasure to work with great service will take care of you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

Shaun is the best salesman if you want things done right

Shaun is the best salesman if you want things done right please go to him. All my friends and family purchase their vehicles from him . He has excellent customer service skills he makes car buying a pleasure . My family and I will be back soon . Thanks for everything . Keep up the good work .

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

I had an amazing experience with Heritage Chevrolet

I had an amazing experience with Heritage Chevrolet Buicks of Owings Mills. My salesman Kevin was truly amazing along with the Sales Manager Calvin. Thank you for your knowledge, hospitality and for helping me purchase my new vehicle. It was definitely worth the hour drive! I know where I’ll be heading when it’s time for my next vehicle! P.S. Thank you to my financial advisor Ebenezer! He’s amazing as well!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chevrolet Buick Owings Mills so helpful in the purchase of your new vehicle. Safe travels!

Just bought my new Chevy Tahoe with Ed, and I couldn’t be

Just bought my new Chevy Tahoe with Ed, and I couldn’t be happier! Ed made the entire process smooth and enjoyable. I had my kids with me, and the staff was so kind, even complimenting how well they behaved. Everyone was friendly, and the experience was seamless from start to finish. Highly recommend—great service and a great purchase!

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jackie, we're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Heritage Chevrolet Buick of Owings Mills engages in

Heritage Chevrolet Buick of Owings Mills engages in deliberate false advertising. They manipulate online listings to hide accident damage, designed to lure unsuspecting buyers. If you value you time, avoid this dealership's deceptive tactics.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. Please contact our Manager so that we may ensure your experiences with our dealership are more pleasant moving forward. You can reach us to our General Manager, Eugene Papaleo, epapaleo@mileone.com, 443.352.6103.

Jerome Nelson is the Greatest, he is the best cars

Jerome Nelson is the Greatest, he is the best cars salesman that I have ever encountered. Me and my family will aways buy our cars from him.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Peter, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

Shaun was very friendly and helpful, he helped my

Shaun was very friendly and helpful, he helped my grandmother get the car she wanted!! He gets 5 stars!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jade, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Shaun was very help I'll definitely will be back thanks

Shaun was very help I'll definitely will be back thanks for all your. Help

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Uncommonly exceptional customer service!

Uncommonly exceptional customer service! Alex went to great lengths to find the exact Silverado I was looking for and delivered! Honest, transparent, and caring throughout the entire process. 11/10 would recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jerry, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Chevrolet Buick Owings Mills!