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Mercedes-Benz of Newton

(279 reviews)
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (973) 500-6981 (973) 500-6981
Used (973) 250-2508 (973) 250-2508
Service (973) 500-6978 (973) 500-6978

Inventory

See all 122 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2014.
Mercedes-Benz of Newton has been family-owned since 1973 so we've been part of the lives of Sparta Hackettstown Hamburg Vernon Newton and Milford drivers for years introducing luxury models to generation after generation. It's a role we've come to love and customers know they'll always be able to find the latest Mercedes-Benz line-up in our showroom a stunning range of parts and accessories from our parts department and a team of expert technicians manning our state-of-the-art service center.
Making Your Experience...Exceptional.

Service center

Phone number (973) 500-6978

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(279 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Newton from DealerRater.

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Helpful, sweet and knowledgeable.

Helpful, sweet and knowledgeable. I felt important and respected. I will definitely be back soon to check out the newer models.

Helpful, sweet and knowledgeable.

Helpful, sweet and knowledgeable. I felt important and respected. I will definitely be back soon to check out the newer models.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great dealership, very smooth transaction.

Great dealership, very smooth transaction. Keith was amazing. Got a very good price on my new GLC lease.

Great dealership, very smooth transaction.

Great dealership, very smooth transaction. Keith was amazing. Got a very good price on my new GLC lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Simplest and easiest car buying experience ever.

Simplest and easiest car buying experience ever. No pressure. No sales pitch, just knowledgable and helpful staff. Even delivered my new car an hour away.

Simplest and easiest car buying experience ever.

Simplest and easiest car buying experience ever. No pressure. No sales pitch, just knowledgable and helpful staff. Even delivered my new car an hour away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great buying experience.

Great buying experience. Staff was all very helpful, and knowledgable, and no pushy sales pitches at all.

Great buying experience.

Great buying experience. Staff was all very helpful, and knowledgable, and no pushy sales pitches at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes Benz of Newton. We hope you have a great day!

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I am writing this review to express my extreme

I am writing this review to express my extreme dissatisfaction with Mercedes-Benz of Newton. From the moment I stepped foot on their lot, I was met with a series of lies, miscommunication, and a complete disregard for my time. I was specifically interested in a GLC300 that was advertised on their website. After multiple phone calls and emails, I was assured that the vehicle was still available and ready for delivery. Despite this, I wasted valuable time driving to the dealership ready to purchase the vehicle, only to be informed that the car had been sold the previous day. Not only was I not informed of this prior to my visit, but the dealership also failed to keep me updated on the status of my inquiry or return my calls. This lack of communication and professionalism is simply unacceptable. I strongly advise anyone considering doing business with Mercedes-Benz of Newton to think twice. Their deceitful practices and blatant disregard for customer satisfaction are appalling. I will be sure to warn others about my negative experience.

I am writing this review to express my extreme

I am writing this review to express my extreme dissatisfaction with Mercedes-Benz of Newton. From the moment I stepped foot on their lot, I was met with a series of lies, miscommunication, and a complete disregard for my time. I was specifically interested in a GLC300 that was advertised on their website. After multiple phone calls and emails, I was assured that the vehicle was still available and ready for delivery. Despite this, I wasted valuable time driving to the dealership ready to purchase the vehicle, only to be informed that the car had been sold the previous day. Not only was I not informed of this prior to my visit, but the dealership also failed to keep me updated on the status of my inquiry or return my calls. This lack of communication and professionalism is simply unacceptable. I strongly advise anyone considering doing business with Mercedes-Benz of Newton to think twice. Their deceitful practices and blatant disregard for customer satisfaction are appalling. I will be sure to warn others about my negative experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Extremely easy process and great service that you all .

Extremely easy process and great service that you all . From the outset drive alll the way thru the finance process the fastest most efficient buying experience we have ever had.

Extremely easy process and great service that you all .

Extremely easy process and great service that you all . From the outset drive alll the way thru the finance process the fastest most efficient buying experience we have ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Tom, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Sadly, due to circumstances, the process took longer

Sadly, due to circumstances, the process took longer than normal (nobody at fault, just life). Once we visited and talked to salesman, Sales Mgr. and took test drives, the process was smooth and mostly painless. All questions were answered and never felt pressured at any point of time. Was a pleasure dealing with Newton MB.

Sadly, due to circumstances, the process took longer

Sadly, due to circumstances, the process took longer than normal (nobody at fault, just life). Once we visited and talked to salesman, Sales Mgr. and took test drives, the process was smooth and mostly painless. All questions were answered and never felt pressured at any point of time. Was a pleasure dealing with Newton MB.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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Embarking on the quest for automotive excellence, I found

Embarking on the quest for automotive excellence, I found myself drawn to Mercedes-Benz of Newton, a bastion of luxury nestled amidst the scenic landscapes. Little did I know, this journey would transcend the mere acquisition of a vehicle, unraveling into an extraordinary saga of unparalleled service and professionalism. From the moment I crossed the threshold of Mercedes-Benz of Newton, I was enveloped in an aura of refinement and sophistication. The ambiance exuded a sense of grandeur, with meticulous attention to detail evident in every facet of the dealership. Greeted by a team of consummate professionals, I was immediately struck by their genuine warmth and unwavering dedication to ensuring an exceptional experience. Guided by their expertise and passion for automotive excellence, I embarked on a voyage of discovery, delving into the realm of Mercedes-Benz luxury. The staff at Mercedes-Benz of Newton epitomized professionalism, effortlessly navigating through the intricacies of the car-buying process with finesse and precision. Their unparalleled knowledge and unwavering commitment to customer satisfaction set a new standard of service excellence. As I laid eyes upon the AMG GLE 53 Mercedes-Benz, a masterpiece of engineering and design, I knew that I had found my automotive soulmate. The staff at Mercedes-Benz of Newton spared no effort in acquainting me with every nuance of this automotive marvel, unveiling its cutting-edge features and performance capabilities with unparalleled enthusiasm. The test drive was nothing short of exhilarating, as I experienced firsthand the seamless fusion of power and precision that defines the AMG GLE 53. Every curve of the road became a testament to the engineering prowess of Mercedes-Benz, with the vehicle effortlessly responding to my slightest command, igniting a symphony of excitement within me. Upon returning to the dealership, the purchasing process unfolded with effortless efficiency, guided by the expertise of the staff at Mercedes-Benz of Newton. Their transparency and integrity shone through every step of the process, instilling confidence and peace of mind as I finalized my purchase. Driving off the lot in my newly acquired AMG GLE 53 Mercedes-Benz, I couldn't help but reflect on the extraordinary journey I had embarked upon at Mercedes-Benz of Newton. Beyond mere transactional excellence, they had curated an experience that transcended expectations, leaving an indelible impression on my soul. In a world where luxury is synonymous with excellence, Mercedes-Benz of Newton reigns supreme, setting the bar for service and professionalism in the automotive industry. If you're seeking not just a vehicle, but an experience to cherish for a lifetime, look no further than Mercedes-Benz of Newton. Your journey to automotive opulence begins here.

Embarking on the quest for automotive excellence, I found

Embarking on the quest for automotive excellence, I found myself drawn to Mercedes-Benz of Newton, a bastion of luxury nestled amidst the scenic landscapes. Little did I know, this journey would transcend the mere acquisition of a vehicle, unraveling into an extraordinary saga of unparalleled service and professionalism. From the moment I crossed the threshold of Mercedes-Benz of Newton, I was enveloped in an aura of refinement and sophistication. The ambiance exuded a sense of grandeur, with meticulous attention to detail evident in every facet of the dealership. Greeted by a team of consummate professionals, I was immediately struck by their genuine warmth and unwavering dedication to ensuring an exceptional experience. Guided by their expertise and passion for automotive excellence, I embarked on a voyage of discovery, delving into the realm of Mercedes-Benz luxury. The staff at Mercedes-Benz of Newton epitomized professionalism, effortlessly navigating through the intricacies of the car-buying process with finesse and precision. Their unparalleled knowledge and unwavering commitment to customer satisfaction set a new standard of service excellence. As I laid eyes upon the AMG GLE 53 Mercedes-Benz, a masterpiece of engineering and design, I knew that I had found my automotive soulmate. The staff at Mercedes-Benz of Newton spared no effort in acquainting me with every nuance of this automotive marvel, unveiling its cutting-edge features and performance capabilities with unparalleled enthusiasm. The test drive was nothing short of exhilarating, as I experienced firsthand the seamless fusion of power and precision that defines the AMG GLE 53. Every curve of the road became a testament to the engineering prowess of Mercedes-Benz, with the vehicle effortlessly responding to my slightest command, igniting a symphony of excitement within me. Upon returning to the dealership, the purchasing process unfolded with effortless efficiency, guided by the expertise of the staff at Mercedes-Benz of Newton. Their transparency and integrity shone through every step of the process, instilling confidence and peace of mind as I finalized my purchase. Driving off the lot in my newly acquired AMG GLE 53 Mercedes-Benz, I couldn't help but reflect on the extraordinary journey I had embarked upon at Mercedes-Benz of Newton. Beyond mere transactional excellence, they had curated an experience that transcended expectations, leaving an indelible impression on my soul. In a world where luxury is synonymous with excellence, Mercedes-Benz of Newton reigns supreme, setting the bar for service and professionalism in the automotive industry. If you're seeking not just a vehicle, but an experience to cherish for a lifetime, look no further than Mercedes-Benz of Newton. Your journey to automotive opulence begins here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello George, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Purchased my first Benz with Tom at MB of Newton.

Purchased my first Benz with Tom at MB of Newton. It is such a pleasant process! I was initially worrying that I have to make multiple trips to the dealership for the transaction as I live 1hr away from there. It turns out that after test drive, everything happened smoothly via phone and email. The discussion on price and packages was very transparent and friendly. My questions always got answered promptly and I never felt being pressured to make quick decision. In the end, Tom even delivered the car himself directly to my house, and it was detailed beautifully. Overall, I am very satisfied with my experience, and I highly recommend buying from Tom and MB of Newton!

Purchased my first Benz with Tom at MB of Newton.

Purchased my first Benz with Tom at MB of Newton. It is such a pleasant process! I was initially worrying that I have to make multiple trips to the dealership for the transaction as I live 1hr away from there. It turns out that after test drive, everything happened smoothly via phone and email. The discussion on price and packages was very transparent and friendly. My questions always got answered promptly and I never felt being pressured to make quick decision. In the end, Tom even delivered the car himself directly to my house, and it was detailed beautifully. Overall, I am very satisfied with my experience, and I highly recommend buying from Tom and MB of Newton!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes Benz of Newton. Thanks for the recommendation, and have an amazing day!

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MB of Newton NJ is an exceptional Dealership.

MB of Newton NJ is an exceptional Dealership.I have purchased 2 vehicles within the last 15 months.This is a 5 star operation with excellent management.Kieth DeYoung has his finger on the pulse and his direction is on the money.Justin Ballaro also assisted me. He is efficient and very personable. I am a customer for life.

MB of Newton NJ is an exceptional Dealership.

MB of Newton NJ is an exceptional Dealership.I have purchased 2 vehicles within the last 15 months.This is a 5 star operation with excellent management.Kieth DeYoung has his finger on the pulse and his direction is on the money.Justin Ballaro also assisted me. He is efficient and very personable. I am a customer for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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