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Heritage Honda

(4,015 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–6:00pm Closed
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2023 state dealer award
View 10 awards
2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (888) 672-4029 (888) 672-4029
Used (888) 887-4627 (888) 887-4627
Service (888) 698-6305 (888) 698-6305

Reviews

(4,015 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Honda from DealerRater.

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Very friendly staff. Dallas was awesome and so wonderful...

Very friendly staff. Dallas was awesome and so wonderful to work with. It was an easy process and I would highly recommend Heritage Honda of Parkville.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Amyc, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

This was my first time getting my oil changed at this...

This was my first time getting my oil changed at this service center. My car was ready in less than 3 hours. Bill was friendly and helpful. He made good suggestions about future repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Local, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Buying a new car these days is not fun. But my dealer Sam...

Buying a new car these days is not fun. But my dealer Sam B made it much more pleasant and I thank her for being such an understanding and easy part of my purchase. Very happy with the deal I got on my 2020 Honda Accord.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bcool90, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

Gary is the best salesman and gentleman that a dealership...

Gary is the best salesman and gentleman that a dealership could ever have on their team. He should be a training tool for the rest of the team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Until the next time we meet, take care!

I used to go to College Park Honda for all of my car...

I used to go to College Park Honda for all of my car purchases, however I came 3 months ago with my friend and met Mr Oz. He is wonderful, this branch is a great place because he is here. So I came today to trade in my car and lease a new car because of him. And then I met one more gem during this transaction. Her name is Erin, and she is above all customer expectation and is wonderful as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

I asked for a price online, and was given a great price....

I asked for a price online, and was given a great price. Gary Burlage was wonderful ...No pressure… Made buying a car easy, and then he walked me through everything. Found out that he had gone above and beyond for my best friend years ago when her car died. Would highly recommend him to anyone looking to buy a Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

Thanks as always to Gary Burlage and the Heritage Honda...

Thanks as always to Gary Burlage and the Heritage Honda Parkville crew for making my experience as great always! Keep up the great work guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

I had an exceptional car buying experience at Heritage...

I had an exceptional car buying experience at Heritage Honda Parkville. Gary Burlage was a complete gem! Thank you Mike Yoon for orchestrating the entire process! Definitely check these guys out when purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Erin, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!

Rob was on top of everything from check-in to check-out....

Rob was on top of everything from check-in to check-out. Everything came out as promised. The shuttle driver was nice, too. Highest marks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

Hassle free experience. No high pressure sale techniques....

Hassle free experience. No high pressure sale techniques. I was updated on the status of the service timely. I will definitely recommend the service advisor Ed Jones.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lino, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!