Skip to main content

Heritage Honda

(4,306 reviews)
Visit Heritage Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2023 state dealer award
View 11 awards
2023 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (888) 672-4029 (888) 672-4029
Used (888) 887-4627 (888) 887-4627
Service (888) 698-6305 (888) 698-6305

Inventory

See all 271 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since March 2000.
Here at Heritage Honda Parkville our primary concern is the satisfaction of our customers.

We are conveniently located at 9213 Harford Rd. in Parkville. Come see why over 700 customers have given us positive reviews online! Our commitment to customer service is second to none and that's why our Parkville Honda dealership is one of the premier Honda dealers in the state of Maryland!

We invite you to shop our website at www.heritagehondabaltimore.com where you will find a great selection of new and used Honda vehicles including the Accord Civic CR-V Odyssey and Pilot.
Heritage has the most New and Used cars in MD! Plus we are your local Honda and Acura Lease Turn in Center!

Service center

Phone number (888) 698-6305

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Renz Estranero headshot
Renz Estranero
Sales Associate
(19 reviews) certified badge
Gary Burlage headshot
Gary Burlage
Sales Associate
(302 reviews)
Branford Hunt III Dade headshot
Branford Hunt III Dade
Sales Associate
(237 reviews)
Dallas Ware headshot
Dallas Ware
Sales Manager
(91 reviews)
Chris Driggins headshot
Chris Driggins
Sales Associate
(46 reviews)
Greg Boling headshot
Greg Boling
General Sales Manager
(17 reviews)
Steven Hyde headshot
Steven Hyde
Sales Associate
(16 reviews)
Charlotte Marsheck headshot
Charlotte Marsheck
Sales Associate
(9 reviews)
Johann Torres Robledo headshot
Johann Torres Robledo
Sales Associate
(5 reviews)
Michael Teper headshot
Michael Teper
F&I Manager
(391 reviews)
Mitchell Giller headshot
Mitchell Giller
General Manager
(190 reviews)
Mohammad Elmanyari headshot
Mohammad Elmanyari
F&I Manager
(188 reviews)
Sam Sarris headshot
Sam Sarris
Store Manager
(147 reviews)
Russ Tzvetanov headshot
Russ Tzvetanov
F&I Manager
(37 reviews)
Jackelyn Vasquez headshot
Jackelyn Vasquez
Sales Associate
(13 reviews)
Damon Mcfadden headshot
Damon Mcfadden
Sales Associate
(9 reviews)
Jim Groth headshot
Jim Groth
Service & Parts Director
(7 reviews)
Anthony Roberts headshot
Anthony Roberts
Sales Associate
(18 reviews)
Ibrahim Kassim headshot
Ibrahim Kassim
Sales Associate
(18 reviews)
Justin Skinner headshot
Justin Skinner
Sales Manager
(78 reviews)
Keane Chamberlain headshot
Keane Chamberlain
Sales Manager
(14 reviews)
Michael Davidoff headshot
Michael Davidoff
F&I Manager
(8 reviews)
Josh Berman headshot
Josh Berman
Sales Associate
(7 reviews)
Steve Berman headshot
Steve Berman
Service Director
(45 reviews)
Seth Chadwick headshot
Seth Chadwick
Sales Manager
(5 reviews)
Seth Bagheri headshot
Seth Bagheri
Sales Associate
(4 reviews)
Trai Boyd headshot
Trai Boyd
Sales
(3 reviews)
Nick McBee headshot
Nick McBee
Service Manager
(4 reviews)
Emily Birchfield headshot
Emily Birchfield
Sales Associate
(2 reviews)
Javier De La Rosa headshot
Javier De La Rosa
Sales Associate
(2 reviews)
Gavin Kihn headshot
Gavin Kihn
Sales Associate
(2 reviews)
Sue Adams headshot
Sue Adams
Internet Sales Manager
(2 reviews)
Cai Holliday headshot
Cai Holliday
Sales Associate
(1 review)
Majessa Baldwin headshot
Majessa Baldwin
Internet Sales Manager
Ryan Freund headshot
Ryan Freund
Sales Associate
Kevin Goodwin headshot
Kevin Goodwin
Sales Associate
Michelle Madrid headshot
Michelle Madrid
Parts Manager
Angel Mendez headshot
Angel Mendez
Sales Associate
Kelsey Palmer headshot
Kelsey Palmer
Assistant Parts Manager
Steven Solano headshot
Steven Solano
Sales Associate
(1 review)
Caitlyn Wolfe headshot
Caitlyn Wolfe
Sales Associate

Reviews

(4,306 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Honda from DealerRater.

Want to share your experience with this dealership?

Write a review

Thank you to finance manager Haroon, I’ve bought multiple cars here and he always takes care of me and gets me the best deal and is the man! He works hard! Also, thanks to Erin for being exceptional, detailed , kind and talented and beautiful

Thank you to finance manager Haroon, I’ve bought multiple cars here and he always takes care of me and gets me the best deal and is the man! He works hard! Also, thanks to Erin for being exceptional, detailed , kind and talented and beautiful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

It takes them a really long time to do anything here. I came here for an oil change and it's been two hours and they still are not done yet.. I can get it done by myself within an hour or less. Time is money, and you'll be wasting a lot of time here.

It takes them a really long time to do anything here. I came here for an oil change and it's been two hours and they still are not done yet.. I can get it done by myself within an hour or less. Time is money, and you'll be wasting a lot of time here.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

It’s a clean organized place, the people here are nice and don’t make it seem like they are trying to scam you or rush you

It’s a clean organized place, the people here are nice and don’t make it seem like they are trying to scam you or rush you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review

They put my daughter’s life in danger when they accepted payment after brake service and returned her keys at closing time. The car had non functioning brakes at that point and the shop had closed leaving her stranded 100 miles from home at 7:00 at night. She had to arrange a place to stay and her friend had to miss a day of work the following day due to being stranded. They never once attempted to make this right and I feel taken advantage of and RIPPED OFF.

They put my daughter’s life in danger when they accepted payment after brake service and returned her keys at closing time. The car had non functioning brakes at that point and the shop had closed leaving her stranded 100 miles from home at 7:00 at night. She had to arrange a place to stay and her friend had to miss a day of work the following day due to being stranded. They never once attempted to make this right and I feel taken advantage of and RIPPED OFF.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so disappointed to learn of this situation you have described. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us and we will do our best to make this better. Service & Parts Director, Jim Groth, [email protected], 410.663.7148.

Show full review

Very efficient got me with a vehicle I Enjoy. I highly recommend shopping from Heritage Honda on Joppa rd in Parkville.

Very efficient got me with a vehicle I Enjoy. I highly recommend shopping from Heritage Honda on Joppa rd in Parkville.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review

Really happy with the service of kyshawn cherie. I add all weather floor matts also for us which is really good.

Really happy with the service of kyshawn cherie. I add all weather floor matts also for us which is really good.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Wasiq, thank you for your support. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review

Really happy with the service of kyshawn cherie. I add all weather floor matts also for us which is really good.

Really happy with the service of kyshawn cherie. I add all weather floor matts also for us which is really good.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Wasiq, we strive for a high level of customer satisfaction in all aspects of our dealership. Safe travels!

Show full review

Erin was great to work with. She answered all my questions and made the process as easy as possible.

Erin was great to work with. She answered all my questions and made the process as easy as possible.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review

By far the best experience purchasing a vehicle. Extremely accommodating and professional. Kyshawn and Keane were awesome. Thanks for our pleasant experience.

By far the best experience purchasing a vehicle. Extremely accommodating and professional. Kyshawn and Keane were awesome. Thanks for our pleasant experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review

I cannot recommend this dealership enough! Kyshawn and Keane were absolutely amazing during the car buying experience. There was no pressure to buy and they were very helpful and understanding with all my wants and needs, and my desire to shop around before committing to a vehicle. I don’t think I’ve ever had such a great experience buying a vehicle.

I cannot recommend this dealership enough! Kyshawn and Keane were absolutely amazing during the car buying experience. There was no pressure to buy and they were very helpful and understanding with all my wants and needs, and my desire to shop around before committing to a vehicle. I don’t think I’ve ever had such a great experience buying a vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Deanna, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review
See all 4306 reviews