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His customers love his low pressure approach to selling cars. He wants your buying experience to be a fun one and not a stressful one. Also, if you need a good Crab Cake recipe, see Gary.","emailTxt":"gburlage@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":84,"imageUrl":"https://cdn-user.dealerrater.com/images/a2239cedc629.jpg","drDealerId":18345,"dealerEmpStartDtUtc":"1099267200","industryStartDtUtc":"804556800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":414864,"personPtyId":32675432,"firstName":"Rob","lastName":"Jacobson","titleText":"Sales & Leasing Specialist","shortBioText":"Whenever I find myself outside of the dealership, I like attending sporting events and supporting our local teams - Go Ravens and O's! I do like the DC Hockey team as well - Let's Go Caps!!!\r\nI enjoy staying fit, cooking, live theater, travel and yes of course, sports!\r\nLet me know how I may be of service to you in the lease or purchase of your new or used car!","emailTxt":"rjacobson@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":53,"imageUrl":"https://cdn-user.dealerrater.com/images/4dd7dbaffbd2.jpg","drDealerId":18345,"dealerEmpStartDtUtc":"1393632000","industryStartDtUtc":"1393632000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":414871,"personPtyId":32674943,"firstName":"Jeff","lastName":"Beck","titleText":"Sales Associate","shortBioText":"Hello! I am Jeff \"The Honda Guy\" Beck. I have been in the car business for over a decade, and I couldn't see myself doing anything else. The smile on my clients' faces when they take delivery is what drives me.","emailTxt":"jbeck@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/9384c01a32a9.jpg","drDealerId":18345,"dealerEmpStartDtUtc":"1359676800","industryStartDtUtc":"1359676800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":414862,"personPtyId":32674941,"firstName":"Lou","lastName":"Persico","titleText":"Sales Associate","emailTxt":"lpersico@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/5611cdcf4e4f.jpg","drDealerId":18345,"dealerEmpStartDtUtc":"1427846400","industryStartDtUtc":"1427846400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":414867,"personPtyId":33197379,"firstName":"Ken","lastName":"Davis","titleText":"Sales Associate","shortBioText":"I have been selling Hondas to friends, family, and the general public for 20 years. 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Rectangle 48
Sales
Service Closed

Heritage Honda Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2000

Here at Heritage Honda Parkville our primary concern is the satisfaction of our customers.

...



We are conveniently located at 9213 Harford Rd. in Parkville. Come see why over 700 customers have given us positive reviews online! Our commitment to customer service is second to none and that's why our Parkville Honda dealership is one of the premier Honda dealers in the state of Maryland!

We invite you to shop our website at www.heritagehondabaltimore.com, where you will find a great selection of new and used Honda vehicles including the Accord, Civic, CR-V, Odyssey and Pilot.

"Heritage has the most New and Used cars in MD! Plus we are your local Honda and Acura Lease Turn in Center!"

Service

Tire Rotation

$19.95

Oil, Filter Change

$33.19

Multi-Point Inspection

Complimentary

Brake Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1208 lifetime reviews. Includes reviews of Heritage Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 14, 2019

    Great as always I could not ask for more. Everyone was helpful and courteous. The van was fixed properly with no issues and the price was acceptable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Chris! We're glad you always have a great experience with us! We look forward to seeing you again in the future! Take care!


    Worked with:
    Bill Maurath

    Service Advisor

    (5.0) 6 reviews

    Steve Berman

    Service Director

    NOT RATED

  • 5.0 out of 5
    January 13, 2019

    Don is an excellent salesperson. He took time to answer all our questions and explained the process clearly. We would highly recommend Don to our friends... and family.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Rachel, we are very happy to hear Don was able to provided you with such a positive experience, & really answer all your questions! Thanks again fo...r taking the time to leave us this information about your recent visit. Take care!


    Worked with:
    Don Nixdorff

    Sales Associate

    (4.9) 15 reviews

  • July 28, 2015

    I have used Heritage Honda in Towson only for service as I moved to this area after buying my car. My experience has been very good so far. They have been... available when I needed them and have completed service on schedule. The people have been helpful.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the awesome review Tom! We will share your encouraging words with our service team! Please come see us for all of your future service and c...ar buying needs! Happy driving!

  • 5.0 out of 5
    January 13, 2019

    Don Nixdorff is an excellent salesman. He explained everything clearly and took time for our questions. We felt like valued customers and confident we... were getting the best deal.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Don Nixdorff

    Sales Associate

    (4.9) 15 reviews

  • 5.0 out of 5
    January 13, 2019

    I had a great experience with this dealership. Ken Kelly was awesome! He was very knowledgeable about the vehicle I was test driving & was able to... answer any questions I had. I would definitely recommend him and this dealership to friends and family.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2019

    Scheduled service easily and was in and out quickly. Bill Maurath was great to work with and did not push for any unnecessary work to be done.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you so much for your positive comments about Heritage Honda Parkville! If you ever need anything else from us, please feel free to give us a... call or stop by. Have an awesome day!


    Worked with:
    Bill Maurath

    Service Advisor

    (5.0) 6 reviews

  • 5.0 out of 5
    December 25, 2018

    Wanted to have the Comfortness of not having a feeling of just being told anything to get a Sale. The expertise and comfort I felt in dealing with Anthony... was tremendous I would recommend him for anyone's car buying needs Very friendly and professional dealership Love this place.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our team strives to deliver an excellent experience, and are glad you found this to be the case dealing with Anthony! If you have further needs or que...stions, please reach out!


    Worked with:
    Anthony Witherspoon

    Sales Associate

    (4.9) 30 reviews

  • 5.0 out of 5
    December 23, 2018

    I was So nervous about buying my car, but Anthony and Jamie were So patient. They understood what I was looking for and did not pressure me into buying... what I did not want. They found me a Wonderful Car. Thank you Guys of Heritage Honda of Parkville. 🤗

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!


    Worked with:
    Steven Rodarte

    General Manager

    (5.0) 10 reviews

    Anthony Witherspoon

    Sales Associate

    (4.9) 30 reviews

    Jamie Caslin

    Used Car Manager

    (4.7) 16 reviews

  • 5.0 out of 5
    December 18, 2018

    Went over all options on my CR-V and delivered hands on instruction. Much easier then reading the book.. Was there all thru the buying and delivering process.... Good guy. If your looking for a salesman that will go the extra mile , Gary is the man.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know! We hope you have a great day!


    Worked with:
    Gary Burlage

    Sales Associate

    (5.0) 84 reviews

  • 5.0 out of 5
    December 16, 2018

    I've owned and loved 3 Honda Accords! In a unique way I was led to Gary Burlage. He was AWESOME in guiding me through my next purchase.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so happy to read such a great review about Heritage Honda Parkville! Please don't hesitate to reach out if there's anything additional we can d...o for you.


    Worked with:
    Gary Burlage

    Sales Associate

    (5.0) 84 reviews

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