Holmes Tuttle Ford Lincoln

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Reviews

4.8
Average based on 656 reviews
  • Service not existent

    I bought a new 2015 Ford Explorer Sport in January, 2015. I called for a service appointment on February 8, 2016. I have a problem with retraction...

    Dealer Response

    Thank you for taking the time to leave us your honest feedback, Larry. We regret to hear your recent experience left you feeling this way and we w...


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    I bought a new 2015 Ford Explorer Sport in January, 2015. I called for a service appointment on February 8, 2016. I have a problem with retraction and extension of steering column. They were taking appointments for the week of Feb. 15. I said I could bring it down after a doctors appointment (about 10:30). I was told if I brought it that late he wouldn't guarantee it would be looked at ( not fixed just looked at). I couldn't get a loaner car. I decided to wait until I get back home in the spring and go to a dealer that cares.

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave us your honest feedback, Larry. We regret to hear your recent experience left you feeling this way and we would like to learn more about your visit. Please reach out to us at your earliest convenience so we can review the details of what exactly happened so we can do our best to make this right. We know we can always improve so we look forward to speaking with you soon.


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  • 2015 F150

    We purchased a 2015/Ford/F150 eco-boost. The service was patient and understanding. Rome was our sales person, he was very helpful and listened ...

    Dealer Response

    We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a profession...


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    We purchased a 2015/Ford/F150 eco-boost. The service was patient and understanding. Rome was our sales person, he was very helpful and listened to our needs and helped up pick out the right vehicle.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. We appreciate your review and hope we can continue serving you for many years to come.


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  • 2016 Ford Explorer

    Saul was very friendly as always and the finance department was just as nice. Was very impressed on how we didn't wait that long to be approved b...


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    Saul was very friendly as always and the finance department was just as nice. Was very impressed on how we didn't wait that long to be approved by an Auto Finance Company which financed our 2016 Ford Explorer and it is a pleasure to drive such a vehicle.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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