Reviews
good service
driving a Honda CRV the service dept could not fix the tire pressure monitor, unfortunately so I will have to go back to the Honda dealer. Thanks
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service,great people,
efficent and friendly, service was great. wil defintely return the next time I need service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Services
Excellent service. Fred took great care of me and my car. Even took care of a recall that I was unaware of, all in less than three hours. Thanks Fred
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Charles D. Light
First off, do not send anything else to my wife Lynn Light. We used her car to trade for this truck and I, Charles D. Light, am the one further notices should be sent to because I am responsible for this vehicle, not Lynn. Second, need to train your finance people to listen to the customer more closely and don't go so fast through the paperwork process. That is how things get missed and misunderstood; example, I asked the finance person many times to use only one finance source as we always use that source and I did not want numerous hits on my credit report for inquiries as these stay on your credit report for 2 years. This did not happen and I now have to live with these hits on my credit report for 2 years like I had to do the last time we bought a vehicle at Holmes Tuttle. This does not sit very well with me right now. Otherwise, everyone else at this dealership is very nice and very helpful and made for another pleasant buying experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent help
The staff was extremely helpful in replacing my clutch. It had always made a grinding sound when driving which Ford promptly replaced in my 2013 Focus
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
I had a very good time and my customer agent that help me, really understood my situation and price range, thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, honesty and friendlyness.
I had planned to have have my brakes replaced when I came in for a service. As it turns out, I was told my brakes are fine and should last at least another 5,000 miles and possibly 10,000. I do appreciate the honesty of your service department. My service adviser Tom Hill was very knowledgeable and pleasant to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Salesman, beautiful facilities
MY salesman, Corey Portis was great. The 6 hours it took to accomplish the sale were fun and interesting. I was dismayed that I had to receiVe a tutorial before I could leave the lot. It's a good thing too because there are some things I still haVen't figured out. I love the car!!! Already took a trip and I was very pleased. My Escape is great. Researched it for a year and I knew this was what I wanted. Just wish it didn't cost so much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service , all around
Mike Hill got my wife's car in and diagnosed quickly and made sure she wasn't stranded. Great Job, as usual.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Joseph LaCava
Everyone was very helpful and friendly. The service was completed in less than an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase