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Holmes Tuttle Ford Lincoln

(709 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 471-4764 (888) 471-4764
Used (888) 647-8428 (888) 647-8428
Service (866) 984-3309 (866) 984-3309

Reviews

(709 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Holmes Tuttle Ford Lincoln from DealerRater.

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good service

driving a Honda CRV the service dept could not fix the tire pressure monitor, unfortunately so I will have to go back to the Honda dealer. Thanks

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service,great people,

efficent and friendly, service was great. wil defintely return the next time I need service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Services

Excellent service. Fred took great care of me and my car. Even took care of a recall that I was unaware of, all in less than three hours. Thanks Fred

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mr. Charles D. Light

First off, do not send anything else to my wife Lynn Light. We used her car to trade for this truck and I, Charles D. Light, am the one further notices should be sent to because I am responsible for this vehicle, not Lynn. Second, need to train your finance people to listen to the customer more closely and don't go so fast through the paperwork process. That is how things get missed and misunderstood; example, I asked the finance person many times to use only one finance source as we always use that source and I did not want numerous hits on my credit report for inquiries as these stay on your credit report for 2 years. This did not happen and I now have to live with these hits on my credit report for 2 years like I had to do the last time we bought a vehicle at Holmes Tuttle. This does not sit very well with me right now. Otherwise, everyone else at this dealership is very nice and very helpful and made for another pleasant buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent help

The staff was extremely helpful in replacing my clutch. It had always made a grinding sound when driving which Ford promptly replaced in my 2013 Focus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

I had a very good time and my customer agent that help me, really understood my situation and price range, thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, honesty and friendlyness.

I had planned to have have my brakes replaced when I came in for a service. As it turns out, I was told my brakes are fine and should last at least another 5,000 miles and possibly 10,000. I do appreciate the honesty of your service department. My service adviser Tom Hill was very knowledgeable and pleasant to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Salesman, beautiful facilities

MY salesman, Corey Portis was great. The 6 hours it took to accomplish the sale were fun and interesting. I was dismayed that I had to receiVe a tutorial before I could leave the lot. It's a good thing too because there are some things I still haVen't figured out. I love the car!!! Already took a trip and I was very pleased. My Escape is great. Researched it for a year and I knew this was what I wanted. Just wish it didn't cost so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service , all around

Mike Hill got my wife's car in and diagnosed quickly and made sure she wasn't stranded. Great Job, as usual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mr. Joseph LaCava

Everyone was very helpful and friendly. The service was completed in less than an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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