Reviews
My salesperson did not just sell me a vehicle, he talked me through the process, cared about what was best for me and my family. I didn’t feel rushed or overwhelmed. I think Toyota has excellent customer service , and their priority is not just about selling; it’s about listening and comprehending what the customer is needing. This is my first time buying a Toyota and I can assure you this will not be the last.
My salesperson did not just sell me a vehicle, he talked me through the process, cared about what was best for me and my family. I didn’t feel rushed or overwhelmed. I think Toyota has excellent customer service , and their priority is not just about selling; it’s about listening and comprehending what the customer is needing. This is my first time buying a Toyota and I can assure you this will not be the last.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Desert Toyota worked with me to find the exact vehicle I was looking for even though they didn’t have it on their lot.
Desert Toyota worked with me to find the exact vehicle I was looking for even though they didn’t have it on their lot.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great service, friendly knowledgeable sales and service staff. I have bought my last 6 cars at Desert Toyota and highly recommend to everyone.
Great service, friendly knowledgeable sales and service staff. I have bought my last 6 cars at Desert Toyota and highly recommend to everyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Desert Toyota was great! My sales associate Casey Muse was exceptional! Highly recommended him, he was very helpful and attentive!
Desert Toyota was great! My sales associate Casey Muse was exceptional! Highly recommended him, he was very helpful and attentive!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had an excellent experience working with Jacob Czech, he was friendly, knowledgeable, and interested in helping me find the right 2026 Tacoma. Jacob took the time to answer all of my questions, explained the features and options clearly, and never made me feel pressured throughout the process.
I had an excellent experience working with Jacob Czech, he was friendly, knowledgeable, and interested in helping me find the right 2026 Tacoma. Jacob took the time to answer all of my questions, explained the features and options clearly, and never made me feel pressured throughout the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Huge shoutout to Desert Toyota and specifically Mark! He made buying our RAV4 a breeze. While other Phoenix dealerships wanted a financial commitment just to hold a vehicle, Mark trusted us and took us at our word. He communicated expeditiously and kept us fully updated during our weeks of waiting for delivery. If you want competence, professionalism, and a team that actually meets customer expectations, go see Mark at Desert Toyota. I highly recommend them!
Huge shoutout to Desert Toyota and specifically Mark! He made buying our RAV4 a breeze. While other Phoenix dealerships wanted a financial commitment just to hold a vehicle, Mark trusted us and took us at our word. He communicated expeditiously and kept us fully updated during our weeks of waiting for delivery. If you want competence, professionalism, and a team that actually meets customer expectations, go see Mark at Desert Toyota. I highly recommend them!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Ivan Tena was very helpful with making my vehicle purchase easy and smooth, he displayed great customer service.
Ivan Tena was very helpful with making my vehicle purchase easy and smooth, he displayed great customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Definitely the fastest and easiest car buying experience we've had. Jerit and the rest of the team were great to work with. They explained everything in detail and a second time if we didn't understand. Overall, a great experience and I would recommend them to anyone.
Definitely the fastest and easiest car buying experience we've had. Jerit and the rest of the team were great to work with. They explained everything in detail and a second time if we didn't understand. Overall, a great experience and I would recommend them to anyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Fast, friendly and efficient! By far the easiest car buying experience I've ever had! Russell at Desert Toyota was amazing and came through with my new Rav! Highly recommend. Will only give them our business from now on.
Fast, friendly and efficient! By far the easiest car buying experience I've ever had! Russell at Desert Toyota was amazing and came through with my new Rav! Highly recommend. Will only give them our business from now on.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
BE CAREFUL!!! This isn't a Toyota dealership; it's a den of ROBBERS and SCAMMERS! They sell cars at prices far above average—up to $5,500 over market value! Even after a $2,000 discount—which was a struggle to get—the price was still $3,500 above market rate! July 22, 2026. They tried to sell a 2016 Honda Civic LX AT with 94,000 miles to my child for $18,500—despite the car having bumper scratches and a dent on the front right side! That is outright robbery! In all my years of buying cars—having purchased seven out of nine previous vehicles from Toyota dealerships—this place, Desert Toyota, is in a league of its own. They don't just sell cars; they prey on young people! I am furious and deeply upset that they took advantage of my child, who is very young and inexperienced; it was as if they hypnotized my child, making them ignore my WARNINGS while we were there. The regret only set in after the car had already been taken home. I regret buying a car from this Toyota dealer. They sold a 2016 Honda Civic LX AT with 94,000 miles for a price far above market value ($18,500) and took advantage of my young child, who was in a rush to get a car! But they couldn't fool me! They offered a $500 discount, then $1,500, then $2,000, yet the price was still more than $3,500 above market value. The price remained extremely high at $16,500—plus other fees—and the documentation fee was sky-high, too! The salesperson acted as if the price reduction was a special discount for me, but I knew exactly what it was: a tactic. When I disagreed, he claimed I was poisoning my child's mind, saying that *my child* was the one buying and paying for the car, not me. I didn't appreciate him saying that! I am the mother; I have the right to help my child—who had never bought a car before—and the down payment money was *mine*. My child only realized the situation after we had already taken the car home; I had tried to warn them at the dealership that they were being taken for a ride, but my child needed a vehicle immediately. The dealer knew my child was in urgent need of a car and quoted a price faaaar above market value. I am soooo DISAPPOINTED!
BE CAREFUL!!! This isn't a Toyota dealership; it's a den of ROBBERS and SCAMMERS! They sell cars at prices far above average—up to $5,500 over market value! Even after a $2,000 discount—which was a struggle to get—the price was still $3,500 above market rate! July 22, 2026. They tried to sell a 2016 Honda Civic LX AT with 94,000 miles to my child for $18,500—despite the car having bumper scratches and a dent on the front right side! That is outright robbery! In all my years of buying cars—having purchased seven out of nine previous vehicles from Toyota dealerships—this place, Desert Toyota, is in a league of its own. They don't just sell cars; they prey on young people! I am furious and deeply upset that they took advantage of my child, who is very young and inexperienced; it was as if they hypnotized my child, making them ignore my WARNINGS while we were there. The regret only set in after the car had already been taken home. I regret buying a car from this Toyota dealer. They sold a 2016 Honda Civic LX AT with 94,000 miles for a price far above market value ($18,500) and took advantage of my young child, who was in a rush to get a car! But they couldn't fool me! They offered a $500 discount, then $1,500, then $2,000, yet the price was still more than $3,500 above market value. The price remained extremely high at $16,500—plus other fees—and the documentation fee was sky-high, too! The salesperson acted as if the price reduction was a special discount for me, but I knew exactly what it was: a tactic. When I disagreed, he claimed I was poisoning my child's mind, saying that *my child* was the one buying and paying for the car, not me. I didn't appreciate him saying that! I am the mother; I have the right to help my child—who had never bought a car before—and the down payment money was *mine*. My child only realized the situation after we had already taken the car home; I had tried to warn them at the dealership that they were being taken for a ride, but my child needed a vehicle immediately. The dealer knew my child was in urgent need of a car and quoted a price faaaar above market value. I am soooo DISAPPOINTED!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase