Reviews
Desert Toyota was great! My sales associate Casey Muse was exceptional! Highly recommended him, he was very helpful and attentive!
Desert Toyota was great! My sales associate Casey Muse was exceptional! Highly recommended him, he was very helpful and attentive!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had an excellent experience working with Jacob Czech, he was friendly, knowledgeable, and interested in helping me find the right 2026 Tacoma. Jacob took the time to answer all of my questions, explained the features and options clearly, and never made me feel pressured throughout the process.
I had an excellent experience working with Jacob Czech, he was friendly, knowledgeable, and interested in helping me find the right 2026 Tacoma. Jacob took the time to answer all of my questions, explained the features and options clearly, and never made me feel pressured throughout the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Huge shoutout to Desert Toyota and specifically Mark! He made buying our RAV4 a breeze. While other Phoenix dealerships wanted a financial commitment just to hold a vehicle, Mark trusted us and took us at our word. He communicated expeditiously and kept us fully updated during our weeks of waiting for delivery. If you want competence, professionalism, and a team that actually meets customer expectations, go see Mark at Desert Toyota. I highly recommend them!
Huge shoutout to Desert Toyota and specifically Mark! He made buying our RAV4 a breeze. While other Phoenix dealerships wanted a financial commitment just to hold a vehicle, Mark trusted us and took us at our word. He communicated expeditiously and kept us fully updated during our weeks of waiting for delivery. If you want competence, professionalism, and a team that actually meets customer expectations, go see Mark at Desert Toyota. I highly recommend them!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Ivan Tena was very helpful with making my vehicle purchase easy and smooth, he displayed great customer service.
Ivan Tena was very helpful with making my vehicle purchase easy and smooth, he displayed great customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Definitely the fastest and easiest car buying experience we've had. Jerit and the rest of the team were great to work with. They explained everything in detail and a second time if we didn't understand. Overall, a great experience and I would recommend them to anyone.
Definitely the fastest and easiest car buying experience we've had. Jerit and the rest of the team were great to work with. They explained everything in detail and a second time if we didn't understand. Overall, a great experience and I would recommend them to anyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Fast, friendly and efficient! By far the easiest car buying experience I've ever had! Russell at Desert Toyota was amazing and came through with my new Rav! Highly recommend. Will only give them our business from now on.
Fast, friendly and efficient! By far the easiest car buying experience I've ever had! Russell at Desert Toyota was amazing and came through with my new Rav! Highly recommend. Will only give them our business from now on.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
BE CAREFUL!!! This isn't a Toyota dealership; it's a den of ROBBERS and SCAMMERS! They sell cars at prices far above average—up to $5,500 over market value! Even after a $2,000 discount—which was a struggle to get—the price was still $3,500 above market rate! July 22, 2026. They tried to sell a 2016 Honda Civic LX AT with 94,000 miles to my child for $18,500—despite the car having bumper scratches and a dent on the front right side! That is outright robbery! In all my years of buying cars—having purchased seven out of nine previous vehicles from Toyota dealerships—this place, Desert Toyota, is in a league of its own. They don't just sell cars; they prey on young people! I am furious and deeply upset that they took advantage of my child, who is very young and inexperienced; it was as if they hypnotized my child, making them ignore my WARNINGS while we were there. The regret only set in after the car had already been taken home. I regret buying a car from this Toyota dealer. They sold a 2016 Honda Civic LX AT with 94,000 miles for a price far above market value ($18,500) and took advantage of my young child, who was in a rush to get a car! But they couldn't fool me! They offered a $500 discount, then $1,500, then $2,000, yet the price was still more than $3,500 above market value. The price remained extremely high at $16,500—plus other fees—and the documentation fee was sky-high, too! The salesperson acted as if the price reduction was a special discount for me, but I knew exactly what it was: a tactic. When I disagreed, he claimed I was poisoning my child's mind, saying that *my child* was the one buying and paying for the car, not me. I didn't appreciate him saying that! I am the mother; I have the right to help my child—who had never bought a car before—and the down payment money was *mine*. My child only realized the situation after we had already taken the car home; I had tried to warn them at the dealership that they were being taken for a ride, but my child needed a vehicle immediately. The dealer knew my child was in urgent need of a car and quoted a price faaaar above market value. I am soooo DISAPPOINTED!
BE CAREFUL!!! This isn't a Toyota dealership; it's a den of ROBBERS and SCAMMERS! They sell cars at prices far above average—up to $5,500 over market value! Even after a $2,000 discount—which was a struggle to get—the price was still $3,500 above market rate! July 22, 2026. They tried to sell a 2016 Honda Civic LX AT with 94,000 miles to my child for $18,500—despite the car having bumper scratches and a dent on the front right side! That is outright robbery! In all my years of buying cars—having purchased seven out of nine previous vehicles from Toyota dealerships—this place, Desert Toyota, is in a league of its own. They don't just sell cars; they prey on young people! I am furious and deeply upset that they took advantage of my child, who is very young and inexperienced; it was as if they hypnotized my child, making them ignore my WARNINGS while we were there. The regret only set in after the car had already been taken home. I regret buying a car from this Toyota dealer. They sold a 2016 Honda Civic LX AT with 94,000 miles for a price far above market value ($18,500) and took advantage of my young child, who was in a rush to get a car! But they couldn't fool me! They offered a $500 discount, then $1,500, then $2,000, yet the price was still more than $3,500 above market value. The price remained extremely high at $16,500—plus other fees—and the documentation fee was sky-high, too! The salesperson acted as if the price reduction was a special discount for me, but I knew exactly what it was: a tactic. When I disagreed, he claimed I was poisoning my child's mind, saying that *my child* was the one buying and paying for the car, not me. I didn't appreciate him saying that! I am the mother; I have the right to help my child—who had never bought a car before—and the down payment money was *mine*. My child only realized the situation after we had already taken the car home; I had tried to warn them at the dealership that they were being taken for a ride, but my child needed a vehicle immediately. The dealer knew my child was in urgent need of a car and quoted a price faaaar above market value. I am soooo DISAPPOINTED!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I spent over 6 hours here debating on vehicles, and at one point even had the general manager come over and explain numbers and details to my mom and I, since this was my first vehicle I wanted to be sure I was making the right choice for me. I didn’t feel rushed at all and I truly feel like I learned so much about the process of buying and leasing cars. Special special thanks to our dealer Wesley who went above and beyond for us!
I spent over 6 hours here debating on vehicles, and at one point even had the general manager come over and explain numbers and details to my mom and I, since this was my first vehicle I wanted to be sure I was making the right choice for me. I didn’t feel rushed at all and I truly feel like I learned so much about the process of buying and leasing cars. Special special thanks to our dealer Wesley who went above and beyond for us!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
STAFF WAS VERY HELPFUL AND INFORMATIVE. NO PRESSURE AND MADE BUYING A NEW VEHICLE A GREAT EXPERIENCE. WOULD RECOMMEND ANYONE TO CHECK OUT THIS LOCATION ON 22ND AND KOLB IF PURCHASING A NEW VEHICLE
STAFF WAS VERY HELPFUL AND INFORMATIVE. NO PRESSURE AND MADE BUYING A NEW VEHICLE A GREAT EXPERIENCE. WOULD RECOMMEND ANYONE TO CHECK OUT THIS LOCATION ON 22ND AND KOLB IF PURCHASING A NEW VEHICLE
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’ve been looking for a Grand Highlander for several months. We wanted a specific color and trim. Mark and the inventory team made dozens of call over several months. Due to their hard work and persistence. they were able to find one and had our colors added. Thanks Mark.
We’ve been looking for a Grand Highlander for several months. We wanted a specific color and trim. Mark and the inventory team made dozens of call over several months. Due to their hard work and persistence. they were able to find one and had our colors added. Thanks Mark.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car