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AutoNation Honda Tucson Auto Mall

(2,755 reviews)
Visit AutoNation Honda Tucson Auto Mall
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 726-1538 (888) 726-1538
Used (888) 726-1917 (888) 726-1917
Service (888) 726-2619 (888) 726-2619

Reviews

(2,755 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda Tucson Auto Mall from DealerRater.

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They did a very good job I'm very reasonable prices very...

They did a very good job I'm very reasonable prices very pleased and will return back thank you see you soon. On next service JLD .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. We sincerely thank you for the positive review, and look forward to seeing you again soon!

Very pleased with the entire purchasing process. Mr....

Very pleased with the entire purchasing process. Mr. Frank Sallach was an excellent sales person. There was no pressure during the entire process and everyone was very accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with Frank! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at AutoNation Honda Tucson Auto Mall!

My service advisor Gregg Cheesebrough was extremely...

My service advisor Gregg Cheesebrough was extremely helpful, and knowledgeable. I appreciated his advice and cooperation. I will use Dobbs Honda in future because of the prompt service and expertise that I experienced. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gregg Cheesbrough is our go-to guy for service. He always...

Gregg Cheesbrough is our go-to guy for service. He always looks for the most economical repairs and gives us great advice. We recommend Gregg for all service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

This is the only garage we use for car maintenance.

Seemed like the wait was longer then it needed to be! It...

Seemed like the wait was longer then it needed to be! It took one and a half hours to service our car. That’s about it

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everyone was very friendly and professional. Didn't have...

Everyone was very friendly and professional. Didn't have to wait very long for my vehicle to be serviced. I would recommend Honda of Tucson to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

On what was Avery busy day Greg was unfailingly...

On what was Avery busy day Greg was unfailingly courteous, friendly and efficient. He also went out of his way to make sure my vehicle service was completed in the specified time frame. It was even completed earlier than predicted. Greg is an asset to the Auto Nation team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

my battery diein my 2018 CRV. I was under warranty and I...

my battery diein my 2018 CRV. I was under warranty and I needed to get it changed so I could drive the car. Although the service dept was already booked for the day, they fit me into the schedule and it was done promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

They made my truck smell like smoke

When I got my Ridgeline back it smelled like smoke and I don't smoke and no one ever smoked in my truck. I called them and left a message but no one returned my call. Not sure if my truck was smoked in or the person who was in it smelled of smoke. Not happy about the smoke!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Review of Mario at AutoNation

Mario worked very hard for us and we were very pleased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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