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AutoNation Honda Tucson Auto Mall

(2,739 reviews)
Visit AutoNation Honda Tucson Auto Mall
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 726-1538 (888) 726-1538
Used (888) 726-1917 (888) 726-1917
Service (888) 726-2619 (888) 726-2619

Reviews

(2,739 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda Tucson Auto Mall from DealerRater.

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Auto nation Honda rebiew

Mike was helpful and accommodating getting my CRV in right away!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Linda, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Tucson Auto Mall! Drive safe, and we'll see you on the road.

Great Experience

This experience was how buying a car should be! No pressure, no stress, no back and forth! Just honesty and great service!! I was so happy with this purchase. Art went the extra mile so that I could get the car I wanted! Seth was a nice guy to deal with! Overall just fantastic!! I would definitely recommend this dealership to anyone looking to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Marlena, it means so much to us that you chose our dealership! We are pleased to hear you had such a positive experience with us, As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

B2JRB@COMCAST.NET

I was surprised by the number of people there. They had trouble walking past me at 6'

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

maryhersch@aol.com

Respectful and professional interaction with service representative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mary, thank you for taking the time to share your feedback with us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Service Review

The Service Advisor provided excellent communication and service with my questions and the service of my Accord. Very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Rosemary, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Service

Went in for a major service on a Honda Accord. Did a good job. Was ready on time. Honda major services cover lots of items and are pricey but the cars have good resale value.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Craig! Don't hesitate to call us if you ever need anything. Be safe on the road!

Excellent service

Excellent customer service. The service was good and good time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Karina! Feel free to stop by if you ever need any more help. Safe travels!

Great purchasing experience

Matt was extremely helpful and knowledgeable regarding the model differences. Mostly a Painless transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Elaine, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

Purchase of the Honda 2020 Accord EX

Pretty outstanding and the dealer was professional and handled the business smoothly and no details were left out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Josef! Don't hesitate to call us if you ever need anything. Be safe on the road!

Service oil change

Oil change. The oil life page wasn't reset, had to return to the dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!