Reviews
Service department is very clear and concise about the
Service department is very clear and concise about the work to be done. I’ve been in twice, both times my truck was fixed and returned on time.
Service department is very clear and concise about the
Service department is very clear and concise about the work to be done. I’ve been in twice, both times my truck was fixed and returned on time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Just awesome thanks Jeff and the team.
Just awesome thanks Jeff and the team. I was at home and felt special and like I was a valued customer. Thanks for the great customer service.
Just awesome thanks Jeff and the team.
Just awesome thanks Jeff and the team. I was at home and felt special and like I was a valued customer. Thanks for the great customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Okay, here is the deal.
Okay, here is the deal. Very few dealerships get both sides of the equation right. Novato Chevrolet does. Professional, knowledgable, efficient, and friendly. Cobi, Darwin, Joe and Juan in sales, Gino in F&I, Jeff and Kyle and I believe Sarah in Service, and Brian, all great people. No hassles, completely transparent, and they really seem to tailor the experience to the customer. I have been to a ton of dealerships over the past 5 years, Novato Chevrolet is a gem. Even if you never thought about getting a Chevy, give them a look!
Okay, here is the deal.
Okay, here is the deal. Very few dealerships get both sides of the equation right. Novato Chevrolet does. Professional, knowledgable, efficient, and friendly. Cobi, Darwin, Joe and Juan in sales, Gino in F&I, Jeff and Kyle and I believe Sarah in Service, and Brian, all great people. No hassles, completely transparent, and they really seem to tailor the experience to the customer. I have been to a ton of dealerships over the past 5 years, Novato Chevrolet is a gem. Even if you never thought about getting a Chevy, give them a look!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
always on time and never up selling you.
always on time and never up selling you. The best Chevy service i’ve ever had
always on time and never up selling you.
always on time and never up selling you. The best Chevy service i’ve ever had
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Came in for an oil change 8-2-24.
Came in for an oil change 8-2-24. Willy showed great customer service and was very helpful
Came in for an oil change 8-2-24.
Came in for an oil change 8-2-24. Willy showed great customer service and was very helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I am completely satisfied with my new truck purchase and
I am completely satisfied with my new truck purchase and sales service. Highly recommend this dealership.
I am completely satisfied with my new truck purchase and
I am completely satisfied with my new truck purchase and sales service. Highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had an excellent experience.
I had an excellent experience. The best salesperson. Quickest delivery ever. I plan to buy a vehicle from them again.
I had an excellent experience.
I had an excellent experience. The best salesperson. Quickest delivery ever. I plan to buy a vehicle from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change and service.
I stoped at the dealership and made an appointment. A few days later I just barley made my appointment because of traffic and work. They took the my truck in and 45 minutes later it was done!
Oil change and service.
I stoped at the dealership and made an appointment. A few days later I just barley made my appointment because of traffic and work. They took the my truck in and 45 minutes later it was done!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer
I?ve had nothing but honest and courteous interactions at this dealership.
Customer
I?ve had nothing but honest and courteous interactions at this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Sales Experience With New Chevy Bolt EUV
I purchased a new 2023 Boly EUV from Novato Chevrolet. My salesperson, Rimpy Sandhu, provided excellent service. She knows the products well and is easy to work with.
Excellent Sales Experience With New Chevy Bolt EUV
I purchased a new 2023 Boly EUV from Novato Chevrolet. My salesperson, Rimpy Sandhu, provided excellent service. She knows the products well and is easy to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase