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Novato Chevrolet

(62 reviews)
Sales hours: 10:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 10:00am–7:00pm 7:30am–5:30pm
Tuesday 10:00am–7:00pm 7:30am–5:30pm
Wednesday 10:00am–7:00pm 7:30am–5:30pm
Thursday 10:00am–7:00pm 7:30am–5:30pm
Friday 10:00am–7:00pm 7:30am–5:30pm
Saturday 10:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–7:00am Closed

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Reviews

(62 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service department is very clear and concise about the

Service department is very clear and concise about the work to be done. I’ve been in twice, both times my truck was fixed and returned on time.

Service department is very clear and concise about the

Service department is very clear and concise about the work to be done. I’ve been in twice, both times my truck was fixed and returned on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Just awesome thanks Jeff and the team.

Just awesome thanks Jeff and the team. I was at home and felt special and like I was a valued customer. Thanks for the great customer service.

Just awesome thanks Jeff and the team.

Just awesome thanks Jeff and the team. I was at home and felt special and like I was a valued customer. Thanks for the great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Okay, here is the deal.

Okay, here is the deal. Very few dealerships get both sides of the equation right. Novato Chevrolet does. Professional, knowledgable, efficient, and friendly. Cobi, Darwin, Joe and Juan in sales, Gino in F&I, Jeff and Kyle and I believe Sarah in Service, and Brian, all great people. No hassles, completely transparent, and they really seem to tailor the experience to the customer. I have been to a ton of dealerships over the past 5 years, Novato Chevrolet is a gem. Even if you never thought about getting a Chevy, give them a look!

Okay, here is the deal.

Okay, here is the deal. Very few dealerships get both sides of the equation right. Novato Chevrolet does. Professional, knowledgable, efficient, and friendly. Cobi, Darwin, Joe and Juan in sales, Gino in F&I, Jeff and Kyle and I believe Sarah in Service, and Brian, all great people. No hassles, completely transparent, and they really seem to tailor the experience to the customer. I have been to a ton of dealerships over the past 5 years, Novato Chevrolet is a gem. Even if you never thought about getting a Chevy, give them a look!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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always on time and never up selling you.

always on time and never up selling you. The best Chevy service i’ve ever had

always on time and never up selling you.

always on time and never up selling you. The best Chevy service i’ve ever had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Came in for an oil change 8-2-24.

Came in for an oil change 8-2-24. Willy showed great customer service and was very helpful

Came in for an oil change 8-2-24.

Came in for an oil change 8-2-24. Willy showed great customer service and was very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I am completely satisfied with my new truck purchase and

I am completely satisfied with my new truck purchase and sales service. Highly recommend this dealership.

I am completely satisfied with my new truck purchase and

I am completely satisfied with my new truck purchase and sales service. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had an excellent experience.

I had an excellent experience. The best salesperson. Quickest delivery ever. I plan to buy a vehicle from them again.

I had an excellent experience.

I had an excellent experience. The best salesperson. Quickest delivery ever. I plan to buy a vehicle from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change and service.

I stoped at the dealership and made an appointment. A few days later I just barley made my appointment because of traffic and work. They took the my truck in and 45 minutes later it was done!

Oil change and service.

I stoped at the dealership and made an appointment. A few days later I just barley made my appointment because of traffic and work. They took the my truck in and 45 minutes later it was done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer

I?ve had nothing but honest and courteous interactions at this dealership.

Customer

I?ve had nothing but honest and courteous interactions at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Sales Experience With New Chevy Bolt EUV

I purchased a new 2023 Boly EUV from Novato Chevrolet. My salesperson, Rimpy Sandhu, provided excellent service. She knows the products well and is easy to work with.

Excellent Sales Experience With New Chevy Bolt EUV

I purchased a new 2023 Boly EUV from Novato Chevrolet. My salesperson, Rimpy Sandhu, provided excellent service. She knows the products well and is easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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