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Koons Chevrolet of White Marsh

(1,890 reviews)
Visit Koons Chevrolet of White Marsh
Sales hours: 10:00am to 9:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 10:00am–9:00pm 7:30am–6:00pm
Tuesday 10:00am–9:00pm 7:30am–6:00pm
Wednesday 10:00am–9:00pm 7:30am–6:00pm
Thursday 10:00am–9:00pm 7:30am–6:00pm
Friday 10:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (855) 367-8307 (855) 367-8307
Used (855) 794-5427 (855) 794-5427
Service (877) 407-1209 (877) 407-1209

Inventory

See all 480 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2008.
Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!
When you're talking cars, you're talking Koons!

Service center

Phone number (877) 407-1209

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Brian Hastmann headshot
Brian Hastmann
Service Lane Manager
(44 reviews)
Richard DeMarco headshot
Richard DeMarco
General Manager
(31 reviews)
Ryan Parker headshot
Ryan Parker
Sales Representative
(21 reviews)
Lacie Hildebrand headshot
Lacie Hildebrand
Product Specialist
(15 reviews)
Sidney Brooks headshot
Sidney Brooks
Product Specialist
(11 reviews)
Scott Long headshot
Scott Long
Acquisition Team Member
(9 reviews)
Ethan Jancius headshot
Ethan Jancius
Product Specialist
(8 reviews)
Jason Strozier headshot
Jason Strozier
Product Specialist
(21 reviews)
David Letourneau headshot
David Letourneau
Service Advisor
(18 reviews)
Josh Chernault headshot
Josh Chernault
Service Advisor
(33 reviews)
Thomas Howard headshot
Thomas Howard
Service Advisor
(13 reviews)
Qamar ALi headshot
Qamar ALi
Product Specialist
(11 reviews)
Andrew Hamilton headshot
Andrew Hamilton
Sales & Leasing Specialist
(43 reviews)
Courtney Krause headshot
Courtney Krause
Service Advisor
(19 reviews)
Kelvin Dyson headshot
Kelvin Dyson
Product Specialist
(25 reviews)
George Zahariousdakis headshot
George Zahariousdakis
Service Advisor
(12 reviews)
Lee 'Dearborn headshot
Lee 'Dearborn
Product Specialist
(15 reviews)
Shane Floyd headshot
Shane Floyd
Product Specialist
(13 reviews)
Morgan Anderson headshot
Morgan Anderson
Product Specialist
(58 reviews)
Gordon McCain headshot
Gordon McCain
Product Specialist
(35 reviews)
Martin Simon headshot
Martin Simon
Sales Manager
(26 reviews)
Dan Hasselberger headshot
Dan Hasselberger
Service Manager
(16 reviews)
Rodney McNeal headshot
Rodney McNeal
Sales Manager
(13 reviews)
Jeff Coulson headshot
Jeff Coulson
Acquisitions Manager
(11 reviews)
Montey Davis headshot
Montey Davis
Sales Specialist
(11 reviews)
Nick Chapman headshot
Nick Chapman
Service Director
(7 reviews)
Steve Jones headshot
Steve Jones
Sales Specialist
(7 reviews)
Chloe Orcutt headshot
Chloe Orcutt
Marketing
(6 reviews)
Jon Paris headshot
Jon Paris
Sales Specialist
(6 reviews)
Christian Stark headshot
Christian Stark
Customer Relations Manager
(6 reviews)
Maria Taliano headshot
Maria Taliano
Warranty Administrator
(6 reviews)
Matt Soltis headshot
Matt Soltis
Product Specialist
(5 reviews)
Gary Tolentino headshot
Gary Tolentino
Product Specialist
(5 reviews)
Denny Norris headshot
Denny Norris
Product Specialist
(4 reviews)
Robert Schenck headshot
Robert Schenck
Product Specialist
(4 reviews)
David Stahl headshot
David Stahl
Technology Specialist
(4 reviews)
Brandon Behr headshot
Brandon Behr
Product Specialist
(3 reviews)
Manny Olubodun headshot
Manny Olubodun
Product Specialist
(3 reviews)
Keanu Slate headshot
Keanu Slate
Product Specialist
(1 review)
Dave Littlepage headshot
Dave Littlepage
Acquisition Team Member
Mike Wilson headshot
Mike Wilson
Acquisitions Manager

Reviews

(1,890 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koons Chevrolet of White Marsh from DealerRater.

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Buddy and the crew at Koons are amazing.

Buddy and the crew at Koons are amazing. Wouldn’t buy a car anywhere else. Thank you for always taking such good care of my family

Buddy and the crew at Koons are amazing.

Buddy and the crew at Koons are amazing. Wouldn’t buy a car anywhere else. Thank you for always taking such good care of my family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dawn, we're so happy to hear that Buddy and the team at Koons White Marsh Chevrolet have earned your trust! Thanks for choosing us time and again.

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Thanks so much Buddy for the Excellent service you showed

Thanks so much Buddy for the Excellent service you showed us. We appreciate the hard work you do. Thanks for helping us, get our son his first car. You are the he man, keep up the awesome work!!!!

Thanks so much Buddy for the Excellent service you showed

Thanks so much Buddy for the Excellent service you showed us. We appreciate the hard work you do. Thanks for helping us, get our son his first car. You are the he man, keep up the awesome work!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Buddy provided excellent service at Koons White Marsh Chevrolet. Congratulations on your son's first car! Thank you for the kind words and support!

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This shop’s customer service has been terrible.

This shop’s customer service has been terrible. They recent switched from Dignfi (auto credit) without letting the customers know and no type of discount or benefit. Their service towards vehicles have been xxxx. I’ve been waiting for 5 days for a BATTERY REPLACEMENT! WITHOUT A RENTAL TO USE!

This shop’s customer service has been terrible.

This shop’s customer service has been terrible. They recent switched from Dignfi (auto credit) without letting the customers know and no type of discount or benefit. Their service towards vehicles have been xxxx. I’ve been waiting for 5 days for a BATTERY REPLACEMENT! WITHOUT A RENTAL TO USE!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Lee was fantastic to work with.

Lee was fantastic to work with. He answered all questions and concerns that we had. I would recommend going to him for a smooth car buying experience.

Lee was fantastic to work with.

Lee was fantastic to work with. He answered all questions and concerns that we had. I would recommend going to him for a smooth car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Nathan, it's exciting to hear that Lee provided you with a smooth car buying experience at Koons White Marsh Chevrolet. Thank you for recommending him and sharing your positive feedback!

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Qamar went above and beyond!

Qamar went above and beyond! He sent me a video of the car, all the way around the outside, and the inside, while providing a full commentary. He made the whole car buying experience very easy!

Qamar went above and beyond!

Qamar went above and beyond! He sent me a video of the car, all the way around the outside, and the inside, while providing a full commentary. He made the whole car buying experience very easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Qamar made your car buying experience so smooth at Koons White Marsh Chevrolet! It's great to know his detailed video and commentary were helpful. Enjoy your new ride, and thanks for choosing us!

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The salesman here are very friendly, quick working,

The salesman here are very friendly, quick working, reasonable people I would recommend buying a vehicle here

The salesman here are very friendly, quick working,

The salesman here are very friendly, quick working, reasonable people I would recommend buying a vehicle here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Noah, thank you for recommending Koons White Marsh Chevrolet! We're glad to hear our team provided a friendly and efficient experience. Enjoy your new vehicle!

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The salesman answered my year ions and helped me make a

The salesman answered my year ions and helped me make a choice of cars. The finance man helped me to get payments I was comfortable with.

The salesman answered my year ions and helped me make a

The salesman answered my year ions and helped me make a choice of cars. The finance man helped me to get payments I was comfortable with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Koons White Marsh Chevrolet was able to assist you with your car selection and financing options. Thank you for sharing your positive experience, and we hope you're enjoying your new vehicle!

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Koons Whitemarsh Chevrolet is exceptional.

Koons Whitemarsh Chevrolet is exceptional. They acknowledge you from the moment you enter through the doors and help you through every step to help you to get the best deal possible le.They treat you with the utmost courtesy and look into savings for the customer

Koons Whitemarsh Chevrolet is exceptional.

Koons Whitemarsh Chevrolet is exceptional. They acknowledge you from the moment you enter through the doors and help you through every step to help you to get the best deal possible le.They treat you with the utmost courtesy and look into savings for the customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Diana, we're delighted to hear that you felt acknowledged and well-cared for at Koons White Marsh Chevrolet. Our team is dedicated to providing courteous service and finding the best deals for our customers. Thank you for sharing your experience!

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I went for an oil change.

I went for an oil change. Erin Baker was kind and patient. Thank you Erin!

I went for an oil change.

I went for an oil change. Erin Baker was kind and patient. Thank you Erin!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Greg, we really appreciate your kind words about Erin! Thank you for choosing Koons White Marsh Chevrolet.

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Buddy was on top of things looking out for new inventory

Buddy was on top of things looking out for new inventory coming until I was happy.

Buddy was on top of things looking out for new inventory

Buddy was on top of things looking out for new inventory coming until I was happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review Buddy and Koons White Marsh Chevrolet! It really means a lot to hear that you're happy.

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