Koons Chevrolet of White Marsh

4.8
(1,254 reviews)
Visit Koons Chevrolet of White Marsh
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (410) 698-1152 (410) 698-1152
Used (410) 698-1429 (410) 698-1429
Service (410) 698-1386 (410) 698-1386

Inventory

See all 348 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2008.
Koons White Marsh Chevrolet located at 10207 Philadelphia Rd. in White Marsh MD is your premier retailer of new and used Chevy vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car truck or SUV today!
We're Gonna Wow Ya!

Service center

Phone number (410) 698-1386

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 41 employees View less employees

Reviews

4.8
(1,254 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

4.8

Friendly service. Sales Rep Lauren went above and beyond...

Friendly service. Sales Rep Lauren went above and beyond for us. As we were coming from out of state, she ensured we were able to review the vehicle we were interested in before arriving so we wouldn't waste a trip. No sales pressure at all. Best experience buying a vehicle that we've ever had and we would definitely make the trip again!

Dealer response

Thank you for the positive review! We're glad Lauren was such a help throughout your purchase, and we hope the new vehicle is everything you dreamed of! We wish you safe travels and hope to see you back at Koons White Marsh Chevrolet again next time.

4.8

Excellent service! I bought a 2021 Tahoe at this...

Excellent service! I bought a 2021 Tahoe at this dealership. I had been looking for specific features and options for my vehicle for over 6 months and with the shortage due to Covid, I couldn’t find what I wanted. I saw this truck online and called the dealership to see if it was available. They said yes and I told them I’ll be there in 2 hrs as I live an hour and a half from the dealership. While I was getting ready to head to the dealership, I received a text from a salesman, Buddy Price. He sent me a personalized virtual tour video of the vehicle so I knew what I saw online was exactly what I was driving an hour and half to purchase! In the video he also stated the manager placed a hold on the vehicle since I was driving so far! In my opinion, that was top quality customer service! Everything went smooth and painless. I highly recommend this dealership!

Dealer response

Ken - It means a lot to hear that our customer service stood out to you and we really appreciate you taking time to share your experience. Thank you for giving a shout-out to Buddy! We love to hear that he helped your car-buying process go smoothly. All of us at Koons White Marsh Chevrolet wish you safe driving in your 2021 Chevrolet Tahoe and hope to see you down the road!

5.0

Rebecca did it again with my new Trailblazer AWD and my...

Rebecca did it again with my new Trailblazer AWD and my customized seats. She was available short notice. She will have a customer for life.

Dealer response

Woo! Congrats on your new Chevrolet Trailblazer AWD, Remika! It is amazing to hear that you love working with Rebecca, and we will pass along your kind words to her. Hope to see you out on the roads!

4.5

I had a great experience at Koons. Buddy gave us lots of...

I had a great experience at Koons. Buddy gave us lots of space to find the perfect truck. Thank you for helping me find a gorgeous truck!

Dealer response

Thank you for the great review! We are thrilled to hear that you had such an outstanding experience working with Buddy and the Koons White Marsh Chevrolet team. Drive safely in your new truck, and we hope to see you again down the road!

5.0

Salesman Zach S made my first time buying a brand new...

Salesman Zach S made my first time buying a brand new vehicle a great experience. He took his time answering any questions I had, never feeling rushed or pressured as some dealerships have made me feel in the past. He even got me a better deal financing through the dealership which I did not think was possible. I highly recommend Koons Whitemarsh Chevrolet

Dealer response

Thank you for taking the time to leave us a review! We are pleased to hear that Zach took good care of you here at Koons White Marsh Chevrolet, and we will certainly pass along your kind words. We hope that you continue to enjoy your new vehicle!

5.0

This is the second time we have purchased a vehicle from...

This is the second time we have purchased a vehicle from Koons White Marsh are salesmen Kelvin Dustin has been fantastic could not ask for a better salesman.

Dealer response

Your continued confidence in the Koons White Marsh Chevrolet team means so much to us! We are happy to hear Kelvin was able to provide an exceptional car-buying experience and send you home in a car that is right for you. Enjoy!

4.2

The service was top notch! Fast efficient and to the...

The service was top notch! Fast efficient and to the point! Did not spend hours there! This car dealership has moved with the times!

Dealer response

Thank you for the review! It was our pleasure to assist you here at Koons White Marsh Chevrolet, and if you ever need anything else, don't hesitate to come back and see us again!

1.0

Service department does not honor their given appointment...

Service department does not honor their given appointment times! Made an online appointment to be canceled 1.5 hours before my appointment time. “Not their problem”

Dealer response

This doesn't sound like the communicative and accommodating service we pride ourselves on here, and I'm disappointed to see this review. I would be more than willing to speak with you directly about what happened with this appointment and ensure that we do what we can to make this right. Please don't hesitate to give me a call. Thank you, Christian Stark - Customer Relations Manager - 410-931-8600 x1120

4.8

Buddy (sales) has an excellent customer-first approach...

Buddy (sales) has an excellent customer-first approach and Scott has the highest emotional intelligence/EQ I've experienced with an auto sales finance manager.

Dealer response

Thank you for the rave review of Buddy and Scott! We are delighted to hear that they could assist with your purchase and we truly appreciate you trusting your business with Koons White Marsh Chevrolet. Safe driving in your new vehicle!

4.5

Matt he wast nice.he fine what I need thanks ...

Matt he wast nice.he fine what I need thanks

Dealer response

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Matt and the Koons White Marsh Chevrolet team. Drive safely, and we hope to see you again down the road!

Read all 1,254 reviews