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Koons Chevrolet of White Marsh

(1,882 reviews)
Visit Koons Chevrolet of White Marsh
Sales hours: 10:00am to 9:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 10:00am–9:00pm 7:30am–6:00pm
Tuesday 10:00am–9:00pm 7:30am–6:00pm
Wednesday 10:00am–9:00pm 7:30am–6:00pm
Thursday 10:00am–9:00pm 7:30am–6:00pm
Friday 10:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(1,882 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koons Chevrolet of White Marsh from DealerRater.

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It was an awesome experience for me.

It was an awesome experience for me. Buddy is so helpful and kind & the loan process was easy too! The guy who helped me with the loan process was helpful and nice also!! Totally recommend to everyone I meet looking for a car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to hear that Buddy and our team at Koons White Marsh Chevrolet made your experience awesome! Thanks for the recommendation and enjoy your new car!

Julia, Was my sales rep.

Julia, Was my sales rep. She was fantastic. First time I dealt with Koons and I will be back.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so glad that Julia delivered a top-notch sales experience! Thank you for choosing Koons White Marsh Chevrolet and for sharing your positive feedback. Safe travels down the road!

Brandon was great to deal with very patient and very

Brandon was great to deal with very patient and very knowledgeable about the vehicles. Highly recommend Brandon to my friends if they are looking for a Chevy.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation! We're glad to hear Brandon provided excellent service at Koons White Marsh Chevrolet. Enjoy your new Chevy, and we appreciate your support!

Thomas Howard, a Service Writer, is always helpful and

Thomas Howard, a Service Writer, is always helpful and accommodating. He is certainly customer oriented. The servicing of this vehicle has been excellent thanks to Thomas Howard and the service technicians.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Gale, we're delighted to hear that Thomas and our service team at Koons White Marsh Chevrolet provided excellent care for your vehicle. Thanks for sharing your positive experience!

I would highly recommend buying your next car at Koons

I would highly recommend buying your next car at Koons Chevrolet. The staff is very helpful and efficient.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thanks for the recommendation! We're glad to hear our team at Koons White Marsh Chevrolet provided helpful and efficient service. Enjoy your new car!

Excellent attention Buddy and Andrew are very

Excellent attention Buddy and Andrew are very professional at what they do, couldn’t be happier with my purchase!!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We're delighted to hear that Buddy and Andrew provided excellent service at Koons White Marsh Chevrolet! Enjoy your new purchase, and thanks for the fantastic review!

Consumer response

Thank you to koons Chevrolet!Outstanding customer service.

Buddy is truly the best in the business!

Buddy is truly the best in the business! We come to him and Koons for all of our car needs! He is so helpful, honest, and just the best guy for the job! Thank you for always helping us and our friends and family! You Rock! & Scott in finance you are the bomb too! Thank you Koons for having great employees like Buddy & Scott! They make life easier when buying a car!

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  • Overall experience 5.0
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Dealer response

Thank you for the fantastic review! We're delighted to hear that Buddy and Scott made your experience at Koons White Marsh Chevrolet exceptional. We appreciate your continued trust in us for all your car needs!

Wow, Morgan was the BEST.

Wow, Morgan was the BEST. very knowledgeable about the vehicle and its warranties. explained about the service of the vehicle and what a great service department Koons White Marsh has. Finance department did a wonderful job. very friendly, knowledgeable and knows how to get it done. Thanks Guys!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Morgan and the rest of our team at Koons White Marsh Chevrolet provided such a knowledgeable and friendly experience. Thanks for highlighting our service department and finance team's efforts! Enjoy your new vehicle!

Consumer response

Thank you all for a great buying experience !!!

Everyone was most helpful and considerate.

Everyone was most helpful and considerate. The deal was transparent and made easy. I would recommend Ryan’s team to anyone.

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  • Overall experience 5.0
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Dealer response

Nico, we're delighted to hear that Ryan's team at Koons White Marsh Chevrolet provided such a helpful and transparent experience. Thanks for the recommendation!

I had a fantastic experience buying my car from Mack at

I had a fantastic experience buying my car from Mack at Koons! I came from out of state to get the perfect car and can’t say how much I appreciated Mack’s help and honesty throughout the process. The team there seems to have a lot of integrity and I’m so happy with my new car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Anna, we're delighted to hear Mack and the Koons White Marsh Chevrolet team provided you with such a positive experience. Enjoy your new car!