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Antwerpen Security Nissan

4.8
(171 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 8:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–9:00pm 7:30am–8:00pm
Wednesday 9:00am–9:00pm 7:30am–8:00pm
Thursday 9:00am–9:00pm 7:30am–8:00pm
Friday 9:00am–9:00pm 7:30am–8:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

4.8
(171 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

We bought a car from this place over 3 months ago and

We bought a car from this place over 3 months ago and have yet to receive the title, plates or registration. We were originally charged more than $1000 and now after all this time they are telling us we have to pay another $540 if we want our plates. I have never had issues like this anywhere else I have ever bought a car from.

1.0

We bought a car from this place over 3 months ago and

We bought a car from this place over 3 months ago and have yet to receive the title, plates or registration. We were originally charged more than $1000 and now after all this time they are telling us we have to pay another $540 if we want our plates. I have never had issues like this anywhere else I have ever bought a car from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Wonderful team

Always professional , fast service ! I always leave Antwerpen in a happy mood. This is my number one dealer if I have to chose and I’d rather wait than go to other place

5.0

Wonderful team

Always professional , fast service ! I always leave Antwerpen in a happy mood. This is my number one dealer if I have to chose and I’d rather wait than go to other place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Virginia, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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5.0

FEEDBACK

I RECIEVED GREAT SERVICES WHEN I HAD MY CAR LOOKED AT THE DEALSHIP. I WAS TREATED WITH RESPECT AND GREAT CUSTOM SERVICE BY THE STAFF. I HAVE NO COMPLAINS.

5.0

FEEDBACK

I RECIEVED GREAT SERVICES WHEN I HAD MY CAR LOOKED AT THE DEALSHIP. I WAS TREATED WITH RESPECT AND GREAT CUSTOM SERVICE BY THE STAFF. I HAVE NO COMPLAINS.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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5.0

Car Purchase

I had no problems with my purchase. Everyone was very nice to me. Nigel made the whole process painless. I have bought at least three cars at this location and I have been pleased with every purchase.

5.0

Car Purchase

I had no problems with my purchase. Everyone was very nice to me. Nigel made the whole process painless. I have bought at least three cars at this location and I have been pleased with every purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jacqueline A Gladden, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our dealership. If you have any questions, please feel free to contact me directly. Thank You, Kind Regards, John Madden Sales Manager Antwerpen Security Nissan (410) 298-4400

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5.0

Excellent service

The service i received was nothing less than excellent. My in and out time was great. I expected to wait for several hours but my vehicle was ready in no time. Thank you

5.0

Excellent service

The service i received was nothing less than excellent. My in and out time was great. I expected to wait for several hours but my vehicle was ready in no time. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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5.0

Collision Repair

My car was serviced at Antwerpen Nissan in Owings Mills, MD and Randallstown Nissan's collision repair shop. Both locations did an outstanding job on repairing my car to factory specs.

5.0

Collision Repair

My car was serviced at Antwerpen Nissan in Owings Mills, MD and Randallstown Nissan's collision repair shop. Both locations did an outstanding job on repairing my car to factory specs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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5.0

Past and Current Customer

I have always been greeted and treated with concern and care. Any questions or concerns I've had have always been addressed , and taken care of promptly.

5.0

Past and Current Customer

I have always been greeted and treated with concern and care. Any questions or concerns I've had have always been addressed , and taken care of promptly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Wanda, thank you so much for your positive comments about Antwerpen Security Nissan! We look forward to your next visit! Take care!

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5.0

Satisfied

William James and the Service Dept always take good care of me in a timely manner. Even answering my questions when things pop up that I need answers to.

5.0

Satisfied

William James and the Service Dept always take good care of me in a timely manner. Even answering my questions when things pop up that I need answers to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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5.0

So helpful

Jenese C. was my advisor and she was so kind and helpful! She was not pushy or overbearing. She let me take my time in making decisions concerning my car repairs. She treated me like a family member! I will ask for her the next time my car needs to be serviced!

5.0

So helpful

Jenese C. was my advisor and she was so kind and helpful! She was not pushy or overbearing. She let me take my time in making decisions concerning my car repairs. She treated me like a family member! I will ask for her the next time my car needs to be serviced!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Antwerpen Security Nissan

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5.0

Not only does Jack say less, I do too.

Each time I come to Antwerpen Security Nissan the service experience is always great. I purchased 3 vehicles from this dealer. Their courteous service and professionalism is the reason why I could never say no, and continue to say yes to this dealership. Thank you to all the staff from service to sales to financing, to janitorial for the awesome level of service you provide. Huge shoutout to Mr. R. Megginson, J. Madden, E. Biggs and the G.M. Mr. Dave.

5.0

Not only does Jack say less, I do too.

Each time I come to Antwerpen Security Nissan the service experience is always great. I purchased 3 vehicles from this dealer. Their courteous service and professionalism is the reason why I could never say no, and continue to say yes to this dealership. Thank you to all the staff from service to sales to financing, to janitorial for the awesome level of service you provide. Huge shoutout to Mr. R. Megginson, J. Madden, E. Biggs and the G.M. Mr. Dave.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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