Reviews
Write a reviewShateka barker
Wonderful employees great place to get work done on your cars and great place to buy cars
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Naomi- Thank you for giving us the opportunity to earn your business. We hope you are enjoying your New Buick Encore! Please let us know if you need anything! John Hutchinson Internet Sales Manager Don Hall SuperCenter
Good Experience.
I was pretty anxious about shopping for a car at a dealership, but they really took the stress out of the process. Everyone I worked with was so nice and helpful! I will definitely be back after the new year when I am ready to buy!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Iggy'smama, thank you; we appreciate your feedback! Please let us know if there is anything else we can do to make the buying process easier for you when you are ready!
Bad experience
Purchased a car from them 4/17. 2 electronic issues fixed at time of purchase. After that ABS acting up, refused to fix. 10/17 engine seized up, metal shavings in oil. New motor needed. Refused to assist with repairs. After speaking with several certified mechanics, found out that this particular vehicle and year had many problems with electrical system and engine. So, in a nutshell, they sold me a lemon and knew it all along. Will never buy from them again.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, We are so sorry to hear about the negative experience you had with your purchase. We strive to provide the highest quality checks on all of the pre-owned vehicles we sell. We have researched this case, and unfortunately by declining the addition of the warranty at the time of purchase, we were unable to offer additional covered maintenance for this vehicle.
Great Experience!
I contacted the dealership and spoke to their new internet manager, John. He was very polite and professional. Not only was he able to answer my questions, he was very informative and let me know that they had a few other vehicles that may work for me as well. I actually bought one of the vehicles that he suggested! Everyone at the dealership was great! The managers and sales staff were very polite and all seemed to be very knowledgable. I will definitely buy all of my cars from this dealership in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Buick Owner, we're so glad that we were able to go above and beyond your expectations!
place to go
Non pressure salesman who listened to what we needed and was willing to work with us on price. Gave us the best value on our trade (we checked at several dealerships) and we bought 2 vehicles in the same week.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car Buyer, we are so pleased you enjoyed your visit to Don Hall SuperCenter!
Service
We have purchased our last 2 cars from Jason Lawson. We researched new and used on cars.com, researched several different dealers, in three states.. while researching we found that we can also schedule appointments on this app.. we have since been coming to the service department as well. Great people all around .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are glad to see that cars.com app is not only able to get you the best deal on your new car purchase, but it is also able to help you with your sevice needs during your ownership. I'm glad we were able to help with your service needs today and in the future. I will pass your compliments on to Jason Lawson and our service department.
Great buying experience.
My salesman was Jason Lawson. He did a great job in staying in contact with me during the entire process. I definitely recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your recommendation of our dealership, Raymond! We value your opinion and your business and will pass on your compliments to Jason! Come back and see us again soon!
bad experience
I bought a vehicle from them that had a shake they told me they would take care of the shake never did
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Amazing Dealership
My wife and I were on vacation and in the market for a new truck. Ryan Justice came right up to help. Everyone once at the dealership was super friendly and helpful. No hassle no pressure, just straight forward people. Ryan came through on every detail of the deal. Love my new 2014 Silverado 1500 LT. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT PLACE!!! GREAT PEOPLE!!! (TERRY)
Just came from there today ,bought a new 2015 gmc 1500 crew loaded up , they treated us like family and was super nice and gave us good price on are trade ins and a good price on there truck.. We would highly recommend buying your next vehicle there!!! Was over a easy and pleasant transaction. Terry was are salesmen and he is a easy going and laid back kind of guy super nice!! written by jason & sierra nichols
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase