McGrath Lexus Chicago

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
171 lifetime reviews.

Read reviews that mention:

  • 4.0 out of 5
    November 16, 2020

    I have leased all my vehicles from this dealer since they opened this location. Recently I don’t think their service lives up to their excellent history.

    3.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 15, 2020

    I was treated very good and attended very well here. My sales man Dante was awesome. I was not pressured at all. Everybody here was awesome at taking care... of me . Will recommend to my friends.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Great to hear about your experience with Dante. Thanks for the review Josephine!

  • July 25, 2019

    I recently purchased a pre-owned vehicle from this dealership. Mr. Tacker was great to work with and made the process efficient and smooth. He is professional,... friendly, and attentive. If you’re in the market for a previously owned Lexus, I highly recommend Bill Tacker.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 3, 2020

    I have been buying cars from Lexus Chicago and using Lexus Chicago service 99 percent of the time. They are excellent more than five stars!! Some of the... same people of been working there since 2000 which says it’s a good company and people care about what they’re doing They’re honest they have integrity their services in peccable and they go out of their way!!! Fantastic

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    So happy about your experience with us! Thanks for the review.

  • 5.0 out of 5
    October 31, 2020

    Karna and mike in finance made buying with them an easy process!!! No pressure and very attentive to my needs. Gave me the price listed on vehicle

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 28, 2020

    Andy and the team at McGrath are always in top of it. Friendly, fast and couldn’t ask for better service. Great experience every time and treat you like... family!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 26, 2020

    There is no reason to go anywhere else.This dealership has it down for customer service. They take the greatest care of you that you can imagine.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    So happy to hear about your experience with us! Thanks for the review.

  • 5.0 out of 5
    October 24, 2020

    I had buy a pre-owned car. Very nice experience. Specially a sales person John Irantos have a very nice helping nature. Thanks John and McGRATHLEXUS for... helping me to buy my first car in USA. Thanks again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 23, 2020

    Brought my car into the service dept. Had a very relaxing time in the waiting area. WiFi and free coffee. Service was quick and courteous. Car was washed... and returned promptly. What more could you ask for? Everyone was very nice.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Great to hear! Thanks for the review!

  • 5.0 out of 5
    October 22, 2020

    The service is always easy to schedule and timely. They ask what you want done and strive to deliver service on time. You can schedule a loaner if you... need one.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the positive review!

View More Reviews