Reviews
It was a bit disappointing.
It was a bit disappointing. The bill to fix my car was $6,000 dollars. I cannot afford that now. I'm a single school teacher. In the past when I have gone there, it was not as expensive. Something just didn't feel right this time. There were 5 employees standing behind the counter just hanging out. It was bizarre. To replace one light on my Hyundai, the cost was over 900 dollars. It was unbelievable. I'm not sure if they are not getting a lot of business, and they have had to raise their prices???? I was always thinking that I would go to this Hyundai dealership to purchase my next car. But now I have mixed feelings. I asked if it was worth it to purchase a new or used car, or to fix this car. But I didn't receive any response to that question. I would have liked it if they would have spoken to me about trade ins or purchasing a used or new Hyundai. But not one of the 5 employees hanging around and eating their McDonald's behind the counter even acknowledged me and my question. It was bizzare and off putting. I ended up leaving with my car because I did not have $6,000 to pay for the repairs. I ended up paying almost $200.00 for the diagnostic test.
It was a bit disappointing.
It was a bit disappointing. The bill to fix my car was $6,000 dollars. I cannot afford that now. I'm a single school teacher. In the past when I have gone there, it was not as expensive. Something just didn't feel right this time. There were 5 employees standing behind the counter just hanging out. It was bizarre. To replace one light on my Hyundai, the cost was over 900 dollars. It was unbelievable. I'm not sure if they are not getting a lot of business, and they have had to raise their prices???? I was always thinking that I would go to this Hyundai dealership to purchase my next car. But now I have mixed feelings. I asked if it was worth it to purchase a new or used car, or to fix this car. But I didn't receive any response to that question. I would have liked it if they would have spoken to me about trade ins or purchasing a used or new Hyundai. But not one of the 5 employees hanging around and eating their McDonald's behind the counter even acknowledged me and my question. It was bizzare and off putting. I ended up leaving with my car because I did not have $6,000 to pay for the repairs. I ended up paying almost $200.00 for the diagnostic test.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Prompt greeting; listened to my request and questions
Prompt greeting; listened to my request and questions about the tire locks; very good people to deal with; love that they wash and vacuum the car!
Prompt greeting; listened to my request and questions
Prompt greeting; listened to my request and questions about the tire locks; very good people to deal with; love that they wash and vacuum the car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic staff.
Fantastic staff. Very curious and helpful. We probably looked at 10 different vehicles and all were brought to to front door.
Fantastic staff.
Fantastic staff. Very curious and helpful. We probably looked at 10 different vehicles and all were brought to to front door.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had oil changed inspection done and talked to financial
Had oil changed inspection done and talked to financial people all were very helpful and service was excellent.
Had oil changed inspection done and talked to financial
Had oil changed inspection done and talked to financial people all were very helpful and service was excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership has always been very professional and
This dealership has always been very professional and kind and knowledgeable. I recommend this dealership to my friends and family.
This dealership has always been very professional and
This dealership has always been very professional and kind and knowledgeable. I recommend this dealership to my friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I love my Tucson! I will be purchasing Hyundai cars from now on
They have always been very kind and I love the new
They have always been very kind and I love the new entrance to the service department .
They have always been very kind and I love the new
They have always been very kind and I love the new entrance to the service department .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Honest, fair, great working with them.
Honest, fair, great working with them. No games. Ask for Michael or Javi. Full inventory
Honest, fair, great working with them.
Honest, fair, great working with them. No games. Ask for Michael or Javi. Full inventory
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The sales guy was super and ever body there was great the
The sales guy was super and ever body there was great the management was super to the treat you like you are a person not just someone their going to sale a car are truck to
The sales guy was super and ever body there was great the
The sales guy was super and ever body there was great the management was super to the treat you like you are a person not just someone their going to sale a car are truck to
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We were traveling and stopped with no advance notice.
We were traveling and stopped with no advance notice. Hyundai Asheville took us in, fixed are problem, and put us safely back on the road. LIFESAVERS!!!!
We were traveling and stopped with no advance notice.
We were traveling and stopped with no advance notice. Hyundai Asheville took us in, fixed are problem, and put us safely back on the road. LIFESAVERS!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service and car care.
Excellent customer service and car care...Utmost respect shown to customers as well. Keep up the wonderful work and care.
Excellent customer service and car care.
Excellent customer service and car care...Utmost respect shown to customers as well. Keep up the wonderful work and care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair