Reviews
I had a fantastic experience coming from Central Virginia
I had a fantastic experience coming from Central Virginia to pick up my new vehicle. The experience was seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Fantastic experience with Shaun and Mark they went above
Fantastic experience with Shaun and Mark they went above and beyond to ensure a seamless transaction
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
We came just to test drive a BMW and Jae Lim greeted us.
We came just to test drive a BMW and Jae Lim greeted us. He was awesome, his mannerism, communication and pleasant mannerism was impressive. He also got a good deal for us. We came to look for a car and driving back with a car.?It’s all because of him. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Errol was magnificent!
Errol was magnificent! He was easy to work with was well prepared when I got here and help me get the deal done best salesman ever. Please come Errol at BMW of Catonsville. He’s the best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Jae Lim was a great sales advisor.
Jae Lim was a great sales advisor. He made the purchase look very easy. I highly recommend him for all your sales need
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Binu, we're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
We did not expect to end up with a BMW but Jae was
We did not expect to end up with a BMW but Jae was extremely kind and easy to work with. He took us on a long test drive which was much better than other dealers nearby. Furthermore, he sat patiently with us and let us explore our options while putting on a cheerful attitude. It was a pleasure to work with him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rohan, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
We did not expect to end up with a BMW but Jae was
We did not expect to end up with a BMW but Jae was extremely kind and easy to work with. He took us on a long test drive which was much better than other dealers nearby. Furthermore, he sat patiently with us and let us explore our options while putting on a cheerful attitude. It was a pleasure to work with him!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Even though I didn't end up purchasing the vehicle, Jae
Even though I didn't end up purchasing the vehicle, Jae and Shaun were very professional and took the time to answer my questions and take care of me. 10/10 would recommend these 2.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
james wood was very helpful especially in translating as
james wood was very helpful especially in translating as i only speak spanish thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Carlos, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Bret is professional, knowledgeable and incredibly
Bret is professional, knowledgeable and incredibly courteous. He made the entire process smooth and stress-free, clearly explaining what the team would be doing. What sets Bret apart is his attention to detail and his genuine care for the customer experience. He took the time to answer all of my questions and offered thoughtful suggestions. I left feeling confident in the service provided to my X5. He's an asset to the dealership and exemplifies what top-tier customer service should be.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!