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Meet Brittany Hill

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Client Advisor
(172 reviews)

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Reviews

Everyone I encountered was professional and friendly.

Everyone I encountered was professional and friendly. They kept me informed as the car was being built and I really enjoyed the reveal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Steve, we are very happy to have provided you with such a positive experience! Safe travels!

Melanie was very professional and she knows the BMW

Melanie was very professional and she knows the BMW features like the back of hand with her eyes closed! She was able to help us with all our IT questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Patricia, thank you so much for your feedback! Melanie will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Brittany is the best salesperson that I have ever worked

Brittany is the best salesperson that I have ever worked with. She is very professional and patient, and she was able to find the right BMW for my needs. I have always loved BMWs. This is my dream car, and Brittany made the process so easy and smooth!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Patricia, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Brittany is the best salesperson that I have ever worked

Brittany is the best salesperson that I have ever worked with. She is very professional and patient, and she was able to find the right BMW for my needs. I have always loved BMWs. This is my dream car, and Brittany made the process so easy and smooth!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Patricia, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

My experience at BMW Catonsville was amazing!

My experience at BMW Catonsville was amazing! They were very helpfully and attentive to my needs. Brittany was great !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kay, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

This dealership is the best!

This dealership is the best! The sales team is knowledgeable and efficient. Brittany takes great care of her clients and works hard to ensure they are supported throughout the entire process. The finance team is honest and helpful. You can count on Mark to get you the best rate and tell you the truth about what additional protections you need for your specific purchase. The service department is trustworthy and easy to work with. Jamie will take good care of you. You cannot go wrong here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Amazing experience.

Amazing experience. Everyone was AMAZING and made the car buying experience so smooth. Brittany is an amazing! I couldn’t have had a better consultant. Moving forward, I want all my car purchases with her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Eden, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Brittany was excellent to deal with and made the car

Brittany was excellent to deal with and made the car buying process smooth and painless. Would definitely recommend her to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Adam, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Brittany was a wonderful sales representative!

Brittany was a wonderful sales representative! She was so helpful and made buying my new car a stress-free and positive experience. I highly recommend asking for her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Adam, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Brittany Hill is just amazing.

Brittany Hill is just amazing. This is my 5th BMW and I’ve had 3 Lexus and I’m telling you I’ve never experienced any service like the one that I’ve received from Brittany. Her attention to detail is impeccable, down to her opening the trunk of my new car while my hands were full and she was in the process of removing my tags from my old car. She just anticipates everyone’s next move and she stays two steps ahead. I’ve never seen anything like it. As someone who absolutely hates being in a car dealership, she was a delight to work with, very professional, personable, funny, attentive, just an absolute joy. She almost got me the absolute most value for my trade-in. I really didn’t think that I would be buying a car, I didn’t think the deal would come together the way I needed it to. I didn’t need to haggle or anything. BMW of Catonsville really got it right with Brittany.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!