Heritage Toyota Catonsville

I highly recommend Karl Smith for all your sales service needs. His honest and straight forward approach is assuring to know you are working with someone... of integrity. I appreciate all the time, effort, and energy he spent getting me the vehicle of my choice. Karl professionally guided me through the entire sales process and even followed up with me after my purchase was complete. If you are looking for Satisfaction Guaranteed ! contact Karl Smith at Catonsville Heritage Toyota and he will definitely get the job done.

Shawnta, Larry, and Eric worked together to make sure i got the car i wanted they went out and beyond for me i never felt that much love from strangers... but when i left i felt like they was family i appreciate everything y???all have done for me.

First I would like to say thank you to James Akinola. The quality of service that he provide was more than I expected. He went beyond excellent service... to make sure I received my vehicle on time, cleaned and waxed and as always making me and all the staff laugh. Everything he said would be done was completed without hesitation.

Calvin D.Parnell, Sr Certified Sales Consultant Bronze Sales Society Heritage Toyota Catonsville Baltimore,MD. 21228 ??? YOUR ONLY AS GOOD ...AS THE... PEOPLE WHO REPRESENT YOU! ??? Calvin, Thanks again for your Outstanding Service and Courtesy. Your the reason we chose to come back to Heritage Toyota Catonsville after 14 years to purchase our next vehicle the 2019 Avalon Hybrid. We never forgot the Excellent Service we received the 1st time with You and Heritage Toyota. How you handled the purchase of our 1st vehicle the 2004 Camry XLE with integrity,courtesy and professionalism. What an Unexpected Pleasure and Blessing that was! Even Now , I Can???t believe that I am writing this ???Positive Review??? regarding doing business with a Car Dealership. However this SalesPerson, Financial Officer, and Manager at Heritage Toyota gave me a renewed perspective of Car Dealerships. At least this one where we recently purchased 2nd Toyota Vehicle , The 2019 Avalon Hybrid . Wow what an Awsome Car! We had waited for this particular model to come out and it met our Expectations. Once again, Calvin, we give Thanks to God, that He has kept you and placed you there after 14years to help serve us and others. Your??? Steller Commitment Of Service reflects on Heritage Toyota Of Catonsville showing that a Car Dealership can operate with Integrity,Courtesy and attention to Details and still be profitable in business all while Serving their Customers. Today in many Service Areas most people are on the job ???Just collecting a paycheck and Giving their Customers the Scripted Jargon.??? ???A COMPANY IS ONLY AS GOOD ...AS THE PEOPLE WHO REPRESENT IT!??? Many thanks to Calvin Parnell for going above and beyond, Kadeem Rogers,the Financial Officer Mgr. and SeanLocklear ,Mgr. This Heritage Toyota Team made our Purchase Experience Fruitful and Un Stressful. The Ford

Calvin D.Parnell, Sr Certified Sales Consultant Bronze Sales Society Heritage Toyota Catonsville Baltimore,MD. 21228 ??? YOUR ONLY AS GOOD AS THE PEOPLE... WHO REPRESENT YOU! ??? Calvin, Thanks again for your Outstanding Service and Courtesy. Your the reason we chose to come back to Heritage Toyota Catonsville after 14 years to purchase our next vehicle the 2019 Avalon Hybrid. We never forgot the Excellent Service we received the 1st time with You and Heritage Toyota. How you handled the purchase of our 1st vehicle the 2004 Camry XLE with integrity,courtesy and professionalism. What an Unexpected Pleasure and Blessing that was! Even Now , I Can???t believe that I am writing this ???Positive Review??? regarding doing business with a SalesPerson, Financial Officer, and the Car Dealership who recently sold us our 2nd Vehiicle The 2019 Avalon Hybrid . Once again, We give Thanks to God, that He has kept you and placed you there after 14years to help serve us and others. Your??? Steller Commitment Of Service reflects on Heritage Toyota Of Catonsville showing that a Car Dealership can operate with Integrity,Courtesy and attention to Details and still be profitable in business all while Serving their Customers. Today when most people are on a job to just collect a paycheck; ???A COMPANY IS ONLY AS GOOD AS THE PEOPLE WHO REPRESENT IT!??? Many thanks to Calvin, the Financial Officer Manger and Heritage Toyota Team who made this Purchase Experience Un Stressful. The Fords

I usually feel like I am being exploited each time I go to a car dealership. My experience at Heritage was completely different - I worked with Austin... and Kadeem - they were both wonderful! I did not feel exploited at all. Heritage Toyota met all my needs with excellent customer service.

I’ve been a customer at Heritage for 5 or 6 years now. I’ve enjoyed working with their team and my car buying has been made that much better... with Calvin Parnell. If you ever get the chance to work with Calvin I highly recommend it. It’s always been like talking to family. I appreciate his advice and guidance. Calvin is straight forward and doesn’t try to oversell you. When faced with the challenges of buying a car he’s got a way of making you feel comfortable with your decision to purchase with Heritage. Calvin’s care and upbeat attitude has extended beyond me to family and friends. All have left Heritage with nothing but positive things to say about him and the team he works with.

Jennie Looking forward to flipping this lease into a new lease in the near future. Put me on your radar for that thanks Ezra Countiss

I visited several dealerships in search of a new Camry, getting the "bait and switch" from most. I was pleasantly surprise when I stopped in on a late... Saturday afternoon. The dealership was extremely busy (even for a Saturday), but Jay Mboh was very attentive, patient and pleasant to work with. He worked with Mike Ahlas to find the vehicle I wanted at the most competitive price without all of the back-and-forth haggling. Even when I was undecided about which color to pick, they took the additional steps to acquire both vehicles I was considereing (as they were located at other dealerships) without creating any pressure for me to purchase. Once I decided on the car I wanted, Jake Fought and Cory Snyder did a great job presenting me with my best finance and warranty options, again, without any pressure to purchase. When I have purchase cars in the past, I pretty much expect it to be a long drawn out battle, but this was definitely not the case with this Heritage Toyota team. This was truthfully my best car buying experience.

Excellent customer service. Special thanks for Kedeem Rogers and James they working hard to accomplish my goal. Very friendly easy to communicate.... with a lot of patient. I highly recommend heritage Toyota catonsville for my family and friends. Kedeem and James made my day. Thank you