Heritage Toyota Catonsville

First I would like to say thank you to James Akinola. The quality of service that he provide was more than I expected. He went beyond excellent service to make sure I received my vehicle on time, cleaned and waxed and as always making me and all the staff laugh. Everything he said would be done was completed without hesitation.

I want to take the time to give credit when credit is deserved, most time we post reviews when things don't go our way. Fortunately my salesperson Stan Lawrence is by far the best salesperson I have ever deal with to purchase a car. Unspeakable knowledge, professionalism, honesty, go beyond the call of duty to ensure that not only I got what I needed as well as what I wanted. Top of the line service, quality and treated me with the upmost respect. I must admit that the Manager Jerry was also unspeakable all over the deal, the two together are what all dealerships need, without the two I know that I would have walked away. Everything about the two made me know that God sent me to the right place at the right time and provided me the outstanding support & service that I know I could not have received anywhere else. I have been purchasing cars for over 30 years and until now I didn't understand why the car sales business in the past have been so unpleasant. I know because I was missing the key people on my side as a team to get the best out of the best as well as a wonderful experience. I would never go to another dealership to purchase a car if the two gentlemen were not part of the deal. I have been sending family members, friends and coworkers to experience top notch service, the best deal ever from the dynamic manager and salesperson. Thank you both for outstanding experience as I look forward to future endeavors. I wish you blessings, joy and peace. God Bless & Thank You, Wanda

I like to take the time to say thank you to Kris Brunson for taking his time to explain your car service plans to me. He was very patient with me and he made me feel relaxed and was understanding about what I was looking for. He showed that he was very knowledgeable about each service plan that is offered by to Toyota.