Brilliance Honda in Crystal Lake

It takes 1 hour and it is a reasonable time for this maintenance. No line, professional conversation and labour. They checked out my car. I recommend them to my friends.

I had the best experience at Honda Brilliance. Evan gave us the best customer service. He was polite, understood our needs and was 💯 effective. Fianance guy was super kind and made sure our transaction was done quick.

Nice people to deal with. Very helpful. When I am in the market for another new car will give this dealer another try if I am looking at another Honda. Not pushy or anything like that. They let you decide what you want and will go over each car for you.

We knew what vehicle we wanted when we came in, could not have been happier with the quick and easy leasing paperwork. This is our 3rd vehicle from Brilliance and will be back for more.

Our sales person was very patient with all the questions we asked. Price fit our budget. Salesperson was very courteous and helpful. My grandson did all the negotiating with the salesperson and he was very polite and treated him with respect.

Great car. Good price. Daily email reminders about rating the experience is annoying as xxxx so I am writing a review to make them go away.

Max was very knowledgeable and a very nice guy. My wife and I had a great experience!

Helpful, but not pushy salesman. Made the experience easy and fast. Salesman listened to what we were looking for and helped direct us to what we eventually purchased. The car I had come to look at was nice, but ultimately not what we wanted. Even financing was easy and moved quickly.

Simply put, the experience could not have gone better! I contacted many local dealers before deciding which dealer to purchase from, so I had a variety of experiences with different salespeople. Our salesperson at Brilliance Honda, Evan Medsker, was extremely friendly and professional. We corresponded multiple times via email and phone, and he was able to offer competitive pricing and was flexible in working with me to earn our business. He patiently answered all my questions, provided an itemized out-the-door quote, and even gave us an estimated value for our trade-in. When we arrived, there were no surprises (as can happen at some dealers) and Evan was even nicer to work with in person! Even the financing process was simple and straightforward as Vince presented us with different options without being pushy. A few days after the sale, I received a phone call from the sales manager personally thanking me for my business and wanting to know what my experience was like. I highly recommend Brilliance Honda if you're looking for an honest dealer with a strong commitment to customer service.

The experience could not have been more smooth and easier.