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Larry Roesch Volkswagen

(155 reviews)
Visit Larry Roesch Volkswagen
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (855) 361-5784 (855) 361-5784
Used (855) 361-5785 (855) 361-5785
Service (855) 361-5787 (855) 361-5787

Inventory

See all 172 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2024.
The Larry Roesch Family Auto Group is your source for quality vehicles in the Bensenville/Elmhurst and greater Chicagoland area. Since 1923 we have been providing superior customer service and strive to make your car-buying experience a pleasant and memorable one. When you choose Larry Roesch Volkswagen you get the piece of mind of owning a safe and reliable vehicle from the world-renowned Volkswagen brand along with a 4 generation family-owned local personal and caring relationship from Larry Roesch Volkswagen. Come to the "friendliest place in town" join the Larry Roesch family and experience the Larry Roesch difference!
Welcome to Larry Roesch Volkswagen of Elmhurst/Bensenville IL. Family owned for 4 generations.

Service center

Phone number (855) 361-5787

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(155 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry Roesch Volkswagen from DealerRater.

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Marijana was very helpful and professional.

Marijana was very helpful and professional.Thanks to her I got my dream car.Amazing service.

Marijana was very helpful and professional.

Marijana was very helpful and professional.Thanks to her I got my dream car.Amazing service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Happy new year!

Happy new year! Great end to a frustrating day. Larry Roesch VW was our third dealer of the day. Had been messaging with Jeanette Valentin and when I arrived she was there to immediately meet with me and show the three different models I was interested in. Jeanette was extremely helpful during the entire process. Long drive to the suburbs but thankful it was made. Big thanks to Jeanette and everyone at Larry Roesch VW who got us into our new VW Atlas.

Happy new year!

Happy new year! Great end to a frustrating day. Larry Roesch VW was our third dealer of the day. Had been messaging with Jeanette Valentin and when I arrived she was there to immediately meet with me and show the three different models I was interested in. Jeanette was extremely helpful during the entire process. Long drive to the suburbs but thankful it was made. Big thanks to Jeanette and everyone at Larry Roesch VW who got us into our new VW Atlas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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They are best.

They are best. Given outstanding service. We Highly recommend them. Find a beautiful car Dealer.

They are best.

They are best. Given outstanding service. We Highly recommend them. Find a beautiful car Dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Bought my Golf R in 2019 and have referred several

Bought my Golf R in 2019 and have referred several friends and family since. Had a good experience from start to finish. Have had my R serviced here since with no issues.

Bought my Golf R in 2019 and have referred several

Bought my Golf R in 2019 and have referred several friends and family since. Had a good experience from start to finish. Have had my R serviced here since with no issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought my Golf R in 2019 and have referred several

Bought my Golf R in 2019 and have referred several friends and family since. Had a good experience from start to finish. Have had my R serviced here since with no issues.

Bought my Golf R in 2019 and have referred several

Bought my Golf R in 2019 and have referred several friends and family since. Had a good experience from start to finish. Have had my R serviced here since with no issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Merry Christmas and Happy New to my friends at Larry

Merry Christmas and Happy New to my friends at Larry Roesch VW. What a wonderful experience . My husband and I worked with JR, Eric and Marijana. Great sales team, awesome experience and wonderfully happy with our purchase. With Every step this team helped was with questions, concerns and a great ending to what could have been a stressful sales process. Marijana made the financing and super joyful experIence. She is a very knowledgeable and friendly finance representative and we enjoyed working with her. To the Roesch Family, we look forward to many more years of wonderful service and great friendships. Thank you for everything you do everyday for everyone. To George, Irma, and Pat see ya in service as per usual. Happy New Year Service Department. 🎉🎉 Arlen, Thank you for your special attention to getting us on the road after the purchase process. We are thankful and appreciative of all the time you took to show us the app and how it worked and all the finishing touches and how to use all our new “bells and Whistles”. You’re awesome!!! Again Roesch team, a huge THANK YOU! We look forward to more good times coming in 2024!!! Happy New Year from the Cruzat and Arrington Family!!! 🎉🎉🎉🎉

Merry Christmas and Happy New to my friends at Larry

Merry Christmas and Happy New to my friends at Larry Roesch VW. What a wonderful experience . My husband and I worked with JR, Eric and Marijana. Great sales team, awesome experience and wonderfully happy with our purchase. With Every step this team helped was with questions, concerns and a great ending to what could have been a stressful sales process. Marijana made the financing and super joyful experIence. She is a very knowledgeable and friendly finance representative and we enjoyed working with her. To the Roesch Family, we look forward to many more years of wonderful service and great friendships. Thank you for everything you do everyday for everyone. To George, Irma, and Pat see ya in service as per usual. Happy New Year Service Department. 🎉🎉 Arlen, Thank you for your special attention to getting us on the road after the purchase process. We are thankful and appreciative of all the time you took to show us the app and how it worked and all the finishing touches and how to use all our new “bells and Whistles”. You’re awesome!!! Again Roesch team, a huge THANK YOU! We look forward to more good times coming in 2024!!! Happy New Year from the Cruzat and Arrington Family!!! 🎉🎉🎉🎉

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Experience!

I was in the market for a very particular model and found one at this dealership. From first contact to leaving with the car had great experience. Everyone was awesome working with me and special Thank you to Arlen, Eric-GM and Marijana. Thank you guys for great service and experience.

Great Experience!

I was in the market for a very particular model and found one at this dealership. From first contact to leaving with the car had great experience. Everyone was awesome working with me and special Thank you to Arlen, Eric-GM and Marijana. Thank you guys for great service and experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Poor customer service

Went to test drive a 2021 Tiguan asking for $34k. The salesman spoke to me like a robot the whole time with no tone. I asked for small 1k discount as a return Larry Roesch customer and repeated VW/Audi customer but was responded a flat no and he asked why would he want to sell me at discount. Well I just gave him the reason but instead of saying anything meaningful he made me feel insulted for even asking. No one cared that I left including the manager. First dealership that the manager don't even bother to say honor bye. No follow up call. And days later guess what, they reduced the price lol. Well I took my money to spend at Audi and the service was night and day difference. As a repeated Audi customer I was treated with respect at Audi dealership so I got myself a Q7 instead of a Tiguan. Price? Not much of a difference and also has warranty.

Poor customer service

Went to test drive a 2021 Tiguan asking for $34k. The salesman spoke to me like a robot the whole time with no tone. I asked for small 1k discount as a return Larry Roesch customer and repeated VW/Audi customer but was responded a flat no and he asked why would he want to sell me at discount. Well I just gave him the reason but instead of saying anything meaningful he made me feel insulted for even asking. No one cared that I left including the manager. First dealership that the manager don't even bother to say honor bye. No follow up call. And days later guess what, they reduced the price lol. Well I took my money to spend at Audi and the service was night and day difference. As a repeated Audi customer I was treated with respect at Audi dealership so I got myself a Q7 instead of a Tiguan. Price? Not much of a difference and also has warranty.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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$10,000 markup, what else is being gauged here?

$10,000 dealer markup on a 2023 Golf R. No thanks but no thanks. When will this madness end? Shameful that VW is being taken over by this greed.

$10,000 markup, what else is being gauged here?

$10,000 dealer markup on a 2023 Golf R. No thanks but no thanks. When will this madness end? Shameful that VW is being taken over by this greed.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Thank you Marijana Malencic for all your help purchasing

Thank you Marijana Malencic for all your help purchasing my new car. It was a pleasure working with you!

Thank you Marijana Malencic for all your help purchasing

Thank you Marijana Malencic for all your help purchasing my new car. It was a pleasure working with you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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