Reviews
Marijana was very helpful and professional.
Marijana was very helpful and professional.Thanks to her I got my dream car.Amazing service.
Marijana was very helpful and professional.
Marijana was very helpful and professional.Thanks to her I got my dream car.Amazing service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Happy new year!
Happy new year! Great end to a frustrating day. Larry Roesch VW was our third dealer of the day. Had been messaging with Jeanette Valentin and when I arrived she was there to immediately meet with me and show the three different models I was interested in. Jeanette was extremely helpful during the entire process. Long drive to the suburbs but thankful it was made. Big thanks to Jeanette and everyone at Larry Roesch VW who got us into our new VW Atlas.
Happy new year!
Happy new year! Great end to a frustrating day. Larry Roesch VW was our third dealer of the day. Had been messaging with Jeanette Valentin and when I arrived she was there to immediately meet with me and show the three different models I was interested in. Jeanette was extremely helpful during the entire process. Long drive to the suburbs but thankful it was made. Big thanks to Jeanette and everyone at Larry Roesch VW who got us into our new VW Atlas.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They are best.
They are best. Given outstanding service. We Highly recommend them. Find a beautiful car Dealer.
They are best.
They are best. Given outstanding service. We Highly recommend them. Find a beautiful car Dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought my Golf R in 2019 and have referred several
Bought my Golf R in 2019 and have referred several friends and family since. Had a good experience from start to finish. Have had my R serviced here since with no issues.
Bought my Golf R in 2019 and have referred several
Bought my Golf R in 2019 and have referred several friends and family since. Had a good experience from start to finish. Have had my R serviced here since with no issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought my Golf R in 2019 and have referred several
Bought my Golf R in 2019 and have referred several friends and family since. Had a good experience from start to finish. Have had my R serviced here since with no issues.
Bought my Golf R in 2019 and have referred several
Bought my Golf R in 2019 and have referred several friends and family since. Had a good experience from start to finish. Have had my R serviced here since with no issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Merry Christmas and Happy New to my friends at Larry
Merry Christmas and Happy New to my friends at Larry Roesch VW. What a wonderful experience . My husband and I worked with JR, Eric and Marijana. Great sales team, awesome experience and wonderfully happy with our purchase. With Every step this team helped was with questions, concerns and a great ending to what could have been a stressful sales process. Marijana made the financing and super joyful experIence. She is a very knowledgeable and friendly finance representative and we enjoyed working with her. To the Roesch Family, we look forward to many more years of wonderful service and great friendships. Thank you for everything you do everyday for everyone. To George, Irma, and Pat see ya in service as per usual. Happy New Year Service Department. 🎉🎉 Arlen, Thank you for your special attention to getting us on the road after the purchase process. We are thankful and appreciative of all the time you took to show us the app and how it worked and all the finishing touches and how to use all our new “bells and Whistles”. You’re awesome!!! Again Roesch team, a huge THANK YOU! We look forward to more good times coming in 2024!!! Happy New Year from the Cruzat and Arrington Family!!! 🎉🎉🎉🎉
Merry Christmas and Happy New to my friends at Larry
Merry Christmas and Happy New to my friends at Larry Roesch VW. What a wonderful experience . My husband and I worked with JR, Eric and Marijana. Great sales team, awesome experience and wonderfully happy with our purchase. With Every step this team helped was with questions, concerns and a great ending to what could have been a stressful sales process. Marijana made the financing and super joyful experIence. She is a very knowledgeable and friendly finance representative and we enjoyed working with her. To the Roesch Family, we look forward to many more years of wonderful service and great friendships. Thank you for everything you do everyday for everyone. To George, Irma, and Pat see ya in service as per usual. Happy New Year Service Department. 🎉🎉 Arlen, Thank you for your special attention to getting us on the road after the purchase process. We are thankful and appreciative of all the time you took to show us the app and how it worked and all the finishing touches and how to use all our new “bells and Whistles”. You’re awesome!!! Again Roesch team, a huge THANK YOU! We look forward to more good times coming in 2024!!! Happy New Year from the Cruzat and Arrington Family!!! 🎉🎉🎉🎉
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!
I was in the market for a very particular model and found one at this dealership. From first contact to leaving with the car had great experience. Everyone was awesome working with me and special Thank you to Arlen, Eric-GM and Marijana. Thank you guys for great service and experience.
Great Experience!
I was in the market for a very particular model and found one at this dealership. From first contact to leaving with the car had great experience. Everyone was awesome working with me and special Thank you to Arlen, Eric-GM and Marijana. Thank you guys for great service and experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor customer service
Went to test drive a 2021 Tiguan asking for $34k. The salesman spoke to me like a robot the whole time with no tone. I asked for small 1k discount as a return Larry Roesch customer and repeated VW/Audi customer but was responded a flat no and he asked why would he want to sell me at discount. Well I just gave him the reason but instead of saying anything meaningful he made me feel insulted for even asking. No one cared that I left including the manager. First dealership that the manager don't even bother to say honor bye. No follow up call. And days later guess what, they reduced the price lol. Well I took my money to spend at Audi and the service was night and day difference. As a repeated Audi customer I was treated with respect at Audi dealership so I got myself a Q7 instead of a Tiguan. Price? Not much of a difference and also has warranty.
Poor customer service
Went to test drive a 2021 Tiguan asking for $34k. The salesman spoke to me like a robot the whole time with no tone. I asked for small 1k discount as a return Larry Roesch customer and repeated VW/Audi customer but was responded a flat no and he asked why would he want to sell me at discount. Well I just gave him the reason but instead of saying anything meaningful he made me feel insulted for even asking. No one cared that I left including the manager. First dealership that the manager don't even bother to say honor bye. No follow up call. And days later guess what, they reduced the price lol. Well I took my money to spend at Audi and the service was night and day difference. As a repeated Audi customer I was treated with respect at Audi dealership so I got myself a Q7 instead of a Tiguan. Price? Not much of a difference and also has warranty.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
$10,000 markup, what else is being gauged here?
$10,000 dealer markup on a 2023 Golf R. No thanks but no thanks. When will this madness end? Shameful that VW is being taken over by this greed.
$10,000 markup, what else is being gauged here?
$10,000 dealer markup on a 2023 Golf R. No thanks but no thanks. When will this madness end? Shameful that VW is being taken over by this greed.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you Marijana Malencic for all your help purchasing
Thank you Marijana Malencic for all your help purchasing my new car. It was a pleasure working with you!
Thank you Marijana Malencic for all your help purchasing
Thank you Marijana Malencic for all your help purchasing my new car. It was a pleasure working with you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car