Dealer on Cars.com since March 2000
|Sales||9:00 AM - 9:00 PM|
|Service||7:30 AM - 6:00 PM|
|Mon||9:00 AM - 9:00 PM|
|Tue||9:00 AM - 9:00 PM|
|Wed||9:00 AM - 9:00 PM|
|Thu||9:00 AM - 9:00 PM|
|Fri||9:00 AM - 9:00 PM|
|Sat||9:00 AM - 6:00 PM|
|Mon||7:30 AM - 6:00 PM|
|Tue||7:30 AM - 6:00 PM|
|Wed||7:30 AM - 6:00 PM|
|Thu||7:30 AM - 6:00 PM|
|Fri||7:30 AM - 6:00 PM|
|Sat||8:00 AM - 3:00 PM|
I had a wonderful experience buying my 2014 Nissan Maxima. Herb Randolph, Uncle Brucey and all the guys were great. :-) They found my car online and U...ncle Brucey went to pick it up as soon as they found it. Wow, what service!!! I have already recommended family and friends to get their cars from Heritage. I want to thank everyone involved!!!
Hi Vickie - We would like to congratulate you on your new 2014, Nissan Maxima! It was a great experience for our team to introduce you to your new veh...icle. If you should have any questions about your new Nissan, please do not hesitate to contact us! Thank you again Vickie and have a great day.
It was pleasure to work with Mike Lanci who helped us with Jeep GC purchase. Heritage Team was very friendly, no rush and full support during whole pr...ocess. They also helped with car delivery and insurance. I have visited couple of Dealers in MD, but I was impressed only by Heritage
This famous quote says it all for me to you.."YOU HAD ME AT HELLO", Mr Brian!!! There is not enough words that I can come up with and express about th...is past Saturday, Jan.13th, 2018 experience. From our first communication via the internet (and our inside joke about Timonium), to meeting over "spilled coffee" , to my confusion about the signing paperwork, to picking from the colors of the rainbow, the fondest and most endearing memory shared will be our personal tales and LAUGHTER together. You made me feel not like a buyer but a friend. I will forever be greatful for what you did in helping to make my teenage girl wish once I got my license to finally come true!!! I got my JEEP....and for all of this and so much more I will be seeing you again..:) Mr. Doug, the same goes as well for you above, just did not spend enough time but the time we did share will forever be cherished. Take Care, Erin V
Erin, we are delighted Brian and Doug provided such a wonderful and personal experience for you. If you have any further questions about your Jeep, pl...ease give us a call. We're always happy to help!
34 lifetime reviews of the Service Department. Includes reviews of Heritage Chrysler Jeep Dodge RAM Parkville from DealerRater.com
Called at 7:30am on 10-16-17 to have my Jeep serviced. I was given an appointment for 10-17-17. As agreed, I dropped my car off the evening before my ...SCHEDULED APPOINTMENT. I???ve made arrangements to be transported to & from work while my car was supposed to be repaired. I just received a call from Tommy who informed me that my car wasn???t going to get to my car today. If I had a scheduled appointment, I need to know why my car wasn???t being serviced today! Now I???m inconvenienced for yet another day! This is unacceptable! I was told business from yesterday wasn???t completed, that???s not my problem! I need someone to contact me & explain to me why my time isn???t valued or my business also! If the car needs to be kept another day, then you need to provide transportation for me.
Mrs. Travers, Thank you for taking the time to speak with me about the issues you have been having with our Service Department. We certainly appreci...ate you giving us the opportunity to continue servicing your vehicle and will do what it takes to finally resolve your intermittent No-Start concern. As discussed you have Kurt and my direct phone numbers and email. Please do not hesitate to call or email us if anything at all occurs with your vehicle. Thank you, Matt Beckmann 410-663-7270
I went in for my 30-day pre-owned review, and Dominic Curreri in Service went out of his way to make sure I was completely satisfied with my service. ...We went over several concerns I had regarding my new Jeep, and informed the technician of each one. He listened sincerely to each question I had, and was also conscientious of my time. I recommend working with Dominic any time you need service at Heritage, and look forward to doing so myself in the future.
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