Heritage Chrysler Jeep Dodge RAM Parkville

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Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed
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Reviews

4.8
677 lifetime reviews. Includes reviews of Heritage Chrysler Jeep Dodge RAM Parkville from DealerRater.com
  • Wonderful experience

    I had a wonderful experience buying my 2014 Nissan Maxima. Herb Randolph, Uncle Brucey and all the guys were great. :-) They found my car online a...

    Dealer Response

    Hi Vickie - We would like to congratulate you on your new 2014, Nissan Maxima! It was a great experience for our team to introduce you to your new...


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    I had a wonderful experience buying my 2014 Nissan Maxima. Herb Randolph, Uncle Brucey and all the guys were great. :-) They found my car online and Uncle Brucey went to pick it up as soon as they found it. Wow, what service!!! I have already recommended family and friends to get their cars from Heritage. I want to thank everyone involved!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Vickie - We would like to congratulate you on your new 2014, Nissan Maxima! It was a great experience for our team to introduce you to your new vehicle. If you should have any questions about your new Nissan, please do not hesitate to contact us! Thank you again Vickie and have a great day.


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  • Best car buying experience

    First of all, ask for Fred. Fred showed us a couple different Jeeps as we were undecided which one to buy. He's very knowledgeable and helpful. H...


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    First of all, ask for Fred. Fred showed us a couple different Jeeps as we were undecided which one to buy. He's very knowledgeable and helpful. He walked us through everything from the trim packages to the different 4x4 options. We couldn't be happier with our new Cherokee Sport.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • they don't back their warranty

    I took my Jeep Grand Cherokee there for an oil change, tire rotation, tire pressure sensor (warranty), dash board light flickering (warranty), se...

    Dealer Response

    Chris, We apologize for any inconvenience you experienced in our Service Department. As we discussed, there were a few areas where we should have...


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    I took my Jeep Grand Cherokee there for an oil change, tire rotation, tire pressure sensor (warranty), dash board light flickering (warranty), seat belt not functioning (warranty). They took my money for the oil change and tire rotation and as for the other stuff I was told "I don't feel comfortable submitting the seat belt claim as FiatChrysler might reject his warranty claim". What about the other stuff? "Sorry it's Friday afternoon and my Techs just want to get out of here".

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chris, We apologize for any inconvenience you experienced in our Service Department. As we discussed, there were a few areas where we should have done a better job during your visit. As far as the seatbelt, we are held to very strict warranty guidelines by the manufacturer and the damage to the seatbelt was deemed as "outside influence" by the Service Advisor. At that point, the Service Advisor should have involved someone at a management level to make the determination; that obviously was not done and we apologize for the oversight. We did order the seatbelt in question, and have it waiting for your visit later this week. Our Service & Parts Director, Matt Beckmann, looks forward to meeting you in person. Thank you again.


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About Our Dealership

Dealer on Cars.com since March 2000