AutoNation Acura South Bay

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
366 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 7, 2020

    Kelly was very helpful. I came in late of my appointment but he made sure that I get the same accommodation as if I was on time. He explained to me the... services and the corresponding charge that need to be done with my car and offered other services that he thinks necessary.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Oscar, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, jus...t give us a call. Happy motoring!

  • 5.0 out of 5
    June 28, 2020

    every detail was covered. constant updates and great service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are pleased to hear you had such a positive experience with us, Andrew! If you ever need help, just give us a call. Happy motoring!

  • March 21, 2016

    We called before going just to make sure that they had the color and the package that I wanted on a TLX model, Andrew Jasienski was extremely helpful,... he called to notify that the car that I wanted was there, he stayed really late so we were able to see the car, I ended up getting the car and leaving the dealer almost close midnight, I really appreciated the fact that he allowed me to go so late, I ended up getting the car and I am very happy, what I liked the most is that we were able to agree on payment quickly and prices were reasonable not like other acura dealers in the area that were asking way too much

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 25, 2020

    I?m a first time buyer, and young! The process in purchasing was a bit stressful bc it was my first time but the people there simplified everything and... made sure I understood everything throughout the process as well. I?d recommend this dealership

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Timothy, thank you so much for your positive comments about AutoNation Acura South Bay! We appreciate your recommendation of AutoNation Acura South... Bay and we hope to be of service again in the future.

  • 5.0 out of 5
    June 12, 2020

    It was my first time visiting this Acura dealership due to my previous one permanently closing down and I have never been so satisfied with customer service!... Kelly helped and guided me through every single detail that would be good or bad for my vehicle. He also did not pressure me into getting and buying things that wasn?t extremely necessary for my car at the moment. I came for an oil change and tire rotation and luckily I didn?t need any other immediate services other than that! My service also included a complimentary car wash and vacuum which was awesome! Recommend 10/10!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Trisha, thank you for taking the time to share your feedback with us. We're glad to hear we delivered such a great experience. If there's anything ...further we can do for you, we are happy to help!

  • 5.0 out of 5
    May 6, 2020

    Power Acura has always taken great care of my car and its a pleasure to work with them

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are pleased to hear you had such a positive experience with us, Alan! Feel free to stop by if you ever need any more help. Drive safe!

  • 5.0 out of 5
    May 4, 2020

    I bought my 2017 RDX last year and went to dealership for service. Service advisor Kelly G. completed the usual service maintenance work , but he had... also suggested that they apply their interior sanitation cleaner. I gladly accepted given the COVID 19 global pandemi situationc. I was happy to be back in my serviced, sanitized and clean washed car under 2 hours.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consi...der us again in the future!

  • 5.0 out of 5
    April 7, 2020

    Great and quick Service . Car ready when promised. Service Advisors were pleasant. Made me feel welcomed. Loved the fact that a car wash was included... with service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Yasmi, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever nee...d anything. Be safe on the road!

  • 5.0 out of 5
    April 6, 2020

    Very pleasant. Steve was informative. The car was done in about an hour and a half. Just like Steve had informed me beforehand.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are pleased to hear you had such a positive experience with us, George! If you ever need more help, just give us a call. Happy motoring!

  • 5.0 out of 5
    April 6, 2020

    Steve was excellent in helping me with my NSX, and the technician was very knowledgable

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Don, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on t...he road!

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