AutoNation Acura South Bay

Reviews

4.8 out of 5 4.8
239 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 10, 2018

    No haggle buying and no pressure selling you the extra stuff. Took about one hour to look over the car and test drive, another hour with finance and that... was it. Car buying experience should all be like this.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 5, 2018

    Customer service was good and service was fast and efficient.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are glad you chose our dealership, Aileen! Don't hesitate to call us if you ever need anything. Be safe on the road!

  • March 21, 2016

    We called before going just to make sure that they had the color and the package that I wanted on a TLX model, Andrew Jasienski was extremely helpful,... he called to notify that the car that I wanted was there, he stayed really late so we were able to see the car, I ended up getting the car and leaving the dealer almost close midnight, I really appreciated the fact that he allowed me to go so late, I ended up getting the car and I am very happy, what I liked the most is that we were able to agree on payment quickly and prices were reasonable not like other acura dealers in the area that were asking way too much

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 26, 2018

    From the time I walked into the door until I left with the keys Ricky, Lance, Rahi we’re attentive to my concerns. I’ve bought a lot a cars,... and this sale was by far the easiest and enjoyable buying experience I’ve had! Thanks you guys!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Frank, we are happy you had such a positive experience with the team! Don't hesitate to call us if you ever need anything. Be safe on the r...oad.

  • 5.0 out of 5
    September 5, 2018

    They tried to fix it, but couldn't. So they gave me a full refund of the shop fee. So nice of them. I would totally recommend this shop to a friend's.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 28, 2018

    Kelly was very helpful in informing me of what my car needed for the B1 service. He explained with patience of other additional items that he had recommended... along with this service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 4.0 out of 5
    August 22, 2018

    Customer service was efficient, nice and informative. However, we ended up getting more services done than originally planned for. Could be just a coincidence,... but in our experience, we very rarely are able to just have a regular maintenance service done. We are always told there are issues that need to be taken care of regardless of the age of the car. We always end up approving to have the issues taken care of because we are not mechanics and are trusting that what we are being told is the truth. However, to have issues EVERY time we go in for regular maintenance service is a little unbelievable since we service the car regularly. ����‍♀️ That being said, the car does run smoothly and we have never had a problem.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your kind words and review, Kyle. Don't hesitate to call us if you ever need anything. Be safe on the road.

  • 5.0 out of 5
    August 22, 2018

    Excellent service, not single minute of wastage!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2.0 out of 5
    August 16, 2018

    I brought my Acura RDX in for servicing and noted that there was a noise in the car and grinding noise on the tires. Neither issue was addressed.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Keith, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at o...ur dealership. Please call our General Manager at (310) 667-8231 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

  • 5.0 out of 5
    August 2, 2018

    service associate has taken care of my concern friendly, status report is helpful

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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