Jerry's Chevrolet

We recently purchased a vehicle from Jerry's Chevrolet...We were treated with total respect and the buying experience could not have been more pleasurable. Everyone at Jerry's is very professional and pleasant...They could not have been more helpful and are very well informed about the vehicles which they sell and service. From the moment we arrived we were treated as if we were the only customer they had, which made us feel perfectly comfortable and confident that we choose the right car dealership to purchase our vehicle...which is just perfect...The vehicle was delivered to us in a timely fashion and was impeccable in appearance inside and out...From the General Manager to the Car Sales Manager to the Finance Manager to the Service Manager and Service Staff, all were very professional and respectful. We highly recommend Jerry's Chevrolet for your car sales and service needs. You cannot please everyone, but at Jerry's Chevrolet if you are not pleased, then I'm sure no one else could please you either. Joe & Ginny, Edgewood, MD.

Well all was ok until I completed the purchase. The car i purchased is really nice but had a couple things that needed to be looked at. So i left it at service dept., and when i called after 5 days, no one could find my car, and i was passed around to people that didn't know anything about my car. Plus i was placed on hold and given the run around for an additional 15 minutes, this is now my fifth call. I also was supposed to get an electronic key, but im still awaiting a return call on that....some three days ago, and that was the second time i was promised a call back and nothing. I understand they're busy, but i just bought a whole car and need to speak to someone about the where a bouts of my car. So what am i supposed to do? Still waiting for a call back. Not good customer service at all. But i did meet some very nice professional people there, so all was not bad.

We recently bought a vehicle from Jerry's Toyota.We were taken care of by Nima andHamid. Excellent experience with respect and clear process . Wish them the best.