Reviews
Amazing services, Professional and friendly staff
The guy that took care of me was very friendly and professional. He went above and beyond in making me feel that I made the best choice in buying a Chevy. He met my needs within minutes without me having to ask. He did an amazing job at keeping me updated on the progress of my car, something I really appreciated. I would highly recommend this dealership. My car runs like new again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your business. Feel free to stop by if you need any assistance in the future!
Love my Chevy Impala
5th car bought from Mike Dibenidetto. Will follow him any where he goes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! We sincerely thank you for your business and hope to continue serving you for many years to come.
Chris Bryan
Mike, my salesman did a great job finding the exact truck that I was looking for, and Kelly, the Finanace Manager made the purchase easy. Thank you Chris Bryan
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
service dept
Overall, it was a good experience. Everyone I came in contact with was pleasant.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly and honest!
My recent purchase experience was very pleasant. I was treated with respect and made to to feel at home. Mike and Bob are true professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Handling problems with my 2004 Chevy Tahoe
Doug, was very professional and asked the right questions so he could take care of the problems I was experiencing with my Tahoe. I was very impressed with how the Service Department operated. It seemed very efficient. I will bring back my car if I have future service needs. Thanks Jim Ritchey
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent customer service
My name is Dave Hernandez, and I've purchased my second Silverado at AutoNation Arrowhead Chevrolet. From the sales staff to the service department, everyone at Arrowhead Chevy has made my automotive needs a top priority. Following a horrific motorcycle wreck, I was out of a job for approximately four years. When I finally returned to work in 2011, my old Taurus became too expensive to maintain, and that's when I turned to Saul at AutoNation Arrowhead Chevy. I informed Saul that I had no down payment, a 12-year old vehicle for trade, and a new job. If I was going to make payments, I wanted to purchase a vehicle that I wanted and not one suggested to me. Saul made it happen. He was able to get me into my first Chevy truck. Two years later, I returned to Saul at Arrowhead Chevy where I purchased my second Chevy Silverado. I recently had my truck in for routine maintenance. Alex, my service advisor, listened to my vehicle concerns and after careful evaluation, Alex and the Arrowhead Chevy service team made quality recommendations and also informed me of other truck systems that did not need immediate attention. The team at AutoNation Arrowhead Chevy provides top of the line customer service and even price matches on maintenance products for all your automotive needs. I highly recommend AutoNation Arrowhead Chevrolet. Loyal customer David Hernandez
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Service Writer Doug Robinson has treated me as though my business with him and the dealership was important. Forthright and Personable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service experience
The service dept at this dealership is very good,very professional,yet friendly at the same time.They also keep you totally informed at to what they are doing......
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Buying Experience
Excellent buying experience. Initially was going to purchase a new silverado in Prescott and I live in Phoenix, Arizona. Prescott dealer advised me to go to a Phoenix Chevy dealer and drive one before I went to Prescott to determine which model and options I wanted. Went to Arrowhead Chevy on Bell and told them what I was doing.They were OK with it and I was so impressed with them I let them give me a quote. The deal was much better than the Prescott one and I bought the truck from them. If you are in the market for a Chevy and live in or near Phoenix and don't try these guys you are making a mistake!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase