Reviews
Michael Martin was an outstanding salesman!
Not only was this dealership stellar in every way possible, my car salesman, Michael Martin, went above and beyond in helping me get into my new vehicle. He was proactive in getting the loan pushed through finance, and the follow-up he did, was above and beyond what was expected. Going through the Finance department was not as trying as it has been at other dealerships. They did not try to pressure me for the additional purchase of every warranty in the world. I would highly recommend this dealership, and especially Michael Martin, to everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Experience Car Buying
I purchased a new 2016 Chevrolet Cruse on Friday 11.27.15. They were able to offer me a deal which matched car type, features, price, discount, finance rate, etc I was impressed with the how each step was explained and handled efficiently. After the paperwork was completed the salesperson Mike Dibenneto took the time to help me setup the On Star and Bluetooth features. He also explained many of the features and how to use them. I would recommend him and the dealership to anyone
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Great staff and awesome experience! I really do not have more time to give more imput but it was great
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
customers service
I had a wonderful experience when I bought my 2002 red Camaro. The sales manager was very helpful when I had problems with the car and needed fixing and he got it fixed for me. The second time around when I noticed a coolant leaks, the service manager also was very nice and helpful to get my car fixed with no cost out of my pocket. Thank you so much Auto Nation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Another Fantastic Service
When we took our truck in for a problem with the left turn signal initially it was going to get done that day. However when we checked in the next day for the repair to be done, they had checked on the history of our vehicle and found that it needed to have several of our vehicle's major systems to be serviced (in fact we were WAY OVERDUE) which included transmission fluids, spark plugs and wiring. Although not expecting these additional costs, we were very glad it was brought to our attention. This is why we keep coming back. To know that our vehicle will always be kept running in top performance. We have a 1999 Silverado that looks and runs like new -- partly due by the service we get at AutoNation. Thanks for all you do for your customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Helpful and attentive sellers.
I liked how atttentive they were but unfortunately we weren't able to come up to terms. Dealer wasn't willing to negotiate.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Excellent buying experience
We arrive at AutoNation Chevrolet Arrohead on a Sunday afternoon to just look at colors. Mike Maritn, sales consultant, met us at the front door and after I told him I was not there to buy but to just look at colors, he proceeded to be the most helpful auto sales person that I have delt with in my 84 years. Mike checked the inventory and took us out to the lot to look. We found the color we liked and after I voluteered what features we wanted Mike found a car that fitted just what we wanted. We went in and negotiated a price and trade-in in a few minutes. I had been shopping the WEB for several weeks and I new this was the best deal and made the purchase. Many thanks to Mike for his knowledge of cars, willingness to listen to what the customer wants, energy to work at finding what the customer wants, respectfullness of the customer, patience, knowledge of how to get things done after the deal is made. At delivery Mike did more than just a quick run through of the car's functions. He spent time setting up the electronic gadgets - just like a long time good friend would do. I would recommend Mike and AutoNation Arrowhead to anybody. Bill
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
High School Administrator
The Chevrolet staff are so polite and friendly, very welcoming.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Doug was the person that helped me with my truck. He was professional and courteous. Thank you for the great service Doug!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amazing services, Professional and friendly staff
The guy that took care of me was very friendly and professional. He went above and beyond in making me feel that I made the best choice in buying a Chevy. He met my needs within minutes without me having to ask. He did an amazing job at keeping me updated on the progress of my car, something I really appreciated. I would highly recommend this dealership. My car runs like new again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
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