Reviews
My XT5 was due for return and I received a call
My XT5 was due for return and I received a call From Henry Flakes Jr. I told him what I was looking for in a new vehicle and he found a XT6 with all the options I wanted, I went over the following day and we made the deal happen. Henry was very courteous and friendly and he introduced me to every new feature that my 2022 XT5 didn't have. Henry Then help me with all the set-up. I would Definitely Recommend Henry Flakes for a great SALESMAN along with the whole team
My XT5 was due for return and I received a call
My XT5 was due for return and I received a call From Henry Flakes Jr. I told him what I was looking for in a new vehicle and he found a XT6 with all the options I wanted, I went over the following day and we made the deal happen. Henry was very courteous and friendly and he introduced me to every new feature that my 2022 XT5 didn't have. Henry Then help me with all the set-up. I would Definitely Recommend Henry Flakes for a great SALESMAN along with the whole team
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Mark! We're thrilled to hear that you had such a positive experience with Henry while transitioning to your new XT6. It's great that he was able to assist you with all the features and setup, ensuring you have everything you need. We truly appreciate your recommendation and look forward to welcoming you back to Prestige Cadillac in the future. Enjoy your new vehicle! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com
I recently went into dealship to have some service work
I recently went into dealship to have some service work done . In the course of waiting a wanted to take a look at some if the newer vehicles that were available in my price range I was only looking at the time I spoke to a gentleman by the name of Eric Mihelic he was very cordial professional and knowledgable person who actually has me really now considering the vehicle, I would definitely come back when I’m ready and purchase that car from him. It was a great experience.
I recently went into dealship to have some service work
I recently went into dealship to have some service work done . In the course of waiting a wanted to take a look at some if the newer vehicles that were available in my price range I was only looking at the time I spoke to a gentleman by the name of Eric Mihelic he was very cordial professional and knowledgable person who actually has me really now considering the vehicle, I would definitely come back when I’m ready and purchase that car from him. It was a great experience.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Eric provided exceptional service during your visit to Prestige Cadillac. It's fantastic to know that you're considering one of our newer vehicles. We look forward to welcoming you back when you're ready to make that purchase! Safe travels until then! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com
Oh they answered my email rather quickly but didn’t
Oh they answered my email rather quickly but didn’t provide answers to any of my questions. In the email they sent a list of other cars also. The car I was interested in was 10K higher on their website. I’m done shopping on your cars. com website cause the information provided by Cadillac dealers in so far off on pricing and this isn’t the only one doing this.
Oh they answered my email rather quickly but didn’t
Oh they answered my email rather quickly but didn’t provide answers to any of my questions. In the email they sent a list of other cars also. The car I was interested in was 10K higher on their website. I’m done shopping on your cars. com website cause the information provided by Cadillac dealers in so far off on pricing and this isn’t the only one doing this.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing your experience with us, Roger. We appreciate your feedback, and we understand your frustration regarding the pricing and unanswered questions. At Prestige Cadillac, we strive to provide accurate information, and we'll take your comments into consideration to improve our services. If you would like to discuss your concerns further, please feel free to reach out to us directly. We hope to have the opportunity to assist you better in the future. Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com
second newly pre- certified pre-owned vehicle from Henry
second newly pre- certified pre-owned vehicle from Henry Flakes at Prestige. My experience each and everytime I step inside Prestige Cadillac is awesome from the sales reps to the service department. Everyone is pleasant, friendly and professional. My saleperson, Flakes is an amazingly awesome person, who's very knowledgeable in the product that he sales. Any questions and concerns I had, Flakes answered and made each of my purchasing process stress free. Thank you again Flakes for helping me choose the right vehicle from me.
second newly pre- certified pre-owned vehicle from Henry
second newly pre- certified pre-owned vehicle from Henry Flakes at Prestige. My experience each and everytime I step inside Prestige Cadillac is awesome from the sales reps to the service department. Everyone is pleasant, friendly and professional. My saleperson, Flakes is an amazingly awesome person, who's very knowledgeable in the product that he sales. Any questions and concerns I had, Flakes answered and made each of my purchasing process stress free. Thank you again Flakes for helping me choose the right vehicle from me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that your experience with Henry at Prestige Cadillac was awesome once again. It's great to know that our team made your purchasing process stress-free and that Henry's knowledge and professionalism stood out to you. We appreciate your loyalty and look forward to assisting you with any future vehicle needs. Enjoy your newly certified pre-owned vehicle! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com
Kudos too Mr.
Kudos too Mr.Henry Flakes. He made the purchase of my Cadillac XT5 memorable and by far one of the best experiences in my life. I highly recommend Mr.Flakes to anyone looking to lease or purchase a used or new vehicle. Thank You Mr.Henry Flakes for making my car buying experience top notch.
Kudos too Mr.
Kudos too Mr.Henry Flakes. He made the purchase of my Cadillac XT5 memorable and by far one of the best experiences in my life. I highly recommend Mr.Flakes to anyone looking to lease or purchase a used or new vehicle. Thank You Mr.Henry Flakes for making my car buying experience top notch.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that your experience with Henry was memorable and that you are enjoying your Cadillac XT5. Your recommendation means a lot to us at Prestige Cadillac. We look forward to assisting you again in the future! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com
This review relates to Prestige Cadillac and my salesman,
This review relates to Prestige Cadillac and my salesman, Mr. Henry Flakes, Jr. I made a previous Cadillac purchase from Mr. Flakes before and it was his past service which was one of the deciding factors why I choose Prestige for my second Cadillac purchase. His apparent concern for my needs and willingness to work with me as well as his enthusiasm for the product was a major factor for the purchase. If you need a Cadillac, see Henry at Prestige and tell him I sent you. Alan C. Young
This review relates to Prestige Cadillac and my salesman,
This review relates to Prestige Cadillac and my salesman, Mr. Henry Flakes, Jr. I made a previous Cadillac purchase from Mr. Flakes before and it was his past service which was one of the deciding factors why I choose Prestige for my second Cadillac purchase. His apparent concern for my needs and willingness to work with me as well as his enthusiasm for the product was a major factor for the purchase. If you need a Cadillac, see Henry at Prestige and tell him I sent you. Alan C. Young
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Alan, for your wonderful review! We truly appreciate your continued trust in Prestige Cadillac and your kind words about Henry. We're thrilled to hear that his dedication and enthusiasm made such a positive impact on your experience. If you ever need anything or have more questions about your new Cadillac, don’t hesitate to reach out. We look forward to welcoming you back again! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com
After purchasing or leasing vehicles for 60 years I have
After purchasing or leasing vehicles for 60 years I have finally met and dealt with one of the nicest sales person I have ever had th pleasure of dealing with. Mr.Henry Flakes. He made the leasing of my new Cadillac XT4 one of the best experiences in my life. I strongly recommend Mr.Flakes to anyone looking to lease or purchase a used or new vehicle. Thank You Mr.Henry Flakes.
After purchasing or leasing vehicles for 60 years I have
After purchasing or leasing vehicles for 60 years I have finally met and dealt with one of the nicest sales person I have ever had th pleasure of dealing with. Mr.Henry Flakes. He made the leasing of my new Cadillac XT4 one of the best experiences in my life. I strongly recommend Mr.Flakes to anyone looking to lease or purchase a used or new vehicle. Thank You Mr.Henry Flakes.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Henry made your leasing process for the Cadillac XT4 exceptional. We take pride in our team and are glad you found such great support. We appreciate your recommendation and hope to assist you again at Prestige Cadillac in the future! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com
My experience with prestige Cadillac and Ms Katherine was
My experience with prestige Cadillac and Ms Katherine was the best. Fresh and clean from the start. Would recommend to all my family. Made me feel special with the final presentation car cover, bow and all thanks
My experience with prestige Cadillac and Ms Katherine was
My experience with prestige Cadillac and Ms Katherine was the best. Fresh and clean from the start. Would recommend to all my family. Made me feel special with the final presentation car cover, bow and all thanks
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We’re thrilled to hear that you enjoyed your experience with us at Prestige Cadillac, and we appreciate you mentioning Katherine. It’s wonderful to know that the special presentation made you feel valued. We look forward to seeing you and your family again! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com
Great experience dealing with Jeff and Martin!
Great experience dealing with Jeff and Martin! I will definitely go back and buy from them
Great experience dealing with Jeff and Martin!
Great experience dealing with Jeff and Martin! I will definitely go back and buy from them
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you, Wajdi, for sharing your positive experience at Prestige Cadillac with Jeff and Martin. We appreciate your kind words and look forward to assisting you again in the future. Feel free to recommend us to your friends as well! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com
James was amazing I have not been in the market for 10
James was amazing I have not been in the market for 10 plus years. He took the time to explain the process because it was out of state purchase. He got me where I wanted to be numbers wise. He was attentive to my needs understood my concerns very patient and professional. Top notch salesman keep being great James. .much success to you Sir..
James was amazing I have not been in the market for 10
James was amazing I have not been in the market for 10 plus years. He took the time to explain the process because it was out of state purchase. He got me where I wanted to be numbers wise. He was attentive to my needs understood my concerns very patient and professional. Top notch salesman keep being great James. .much success to you Sir..
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with James at Prestige Cadillac, Bryant! We are thrilled to hear that he provided you with attentive and professional service during your out-of-state purchase. It's great to know that he took the time to explain the process and meet your financial goals. We appreciate your feedback and look forward to welcoming you back in the future. Drive safe and enjoy your new vehicle! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com