Prestige Cadillac

4.8 out of 5 4.8
Rectangle 48
Sales
Service Closed

Prestige Cadillac Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

10:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

9:00 AM - 2:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since June 2004

A family owned and operated business that treats each customer as if they were a guest in our home.

...



We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.

Prestige Cadillac located on Van Dyke between 12 and 13 Mile RD in Warren MI 48093, DIRECTLY ACROSS FROM THE GM TECH CENTER.

"Luxury has a NEW HOME!"

Service

Oil, Filter Change

$39.95 and up*

Tire Rotation

$19.95 and up*

Car Wash

Complimentary

Fuel Filter Replacement

$79.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
167 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    November 17, 2020

    We had the best sales man at prestige Cadilac mr Henry flakes he welcomed us from outside and was very friendly helpful knowledgeable and did his best... to give us best deal ever and patient with explaining every single detail about the car and explaining everything about the car and paperwork and even helped calling the insurance and bank lady to get everything done fast and smooth .never had a great salesman and honest one like him and made us feel as family and after done with sale he even gave us a tour in the dealership and showed us all departments.very smart friendly patient honest and knowledgeable person and highly recommend him to any family and friends.thank you again for the beautiful car and best service ever God bless you all.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Thank y...ou, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

  • 5.0 out of 5
    October 7, 2020

    I came in not knowing what to expect until I met Henry Flakes. Amazing skills. Very good listener. I end up leaving with a great vehicle...just by saying... I need HELP! VERY nice and respectful individual that treats you like Family. I would Definitely recommend this very nice gentleman to every family member and friend.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take c...are! Thank you, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

  • November 12, 2018

    My sales person, Doug Buchanon, was thorough in showing me the 2017 ATS I found listed on Cars.com. The appraisal of my trade-in went quickly and we reached... a deal soon after. I was happy with the experience.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Prestige Cadillac! If there ...is anything else we can do for you, please feel free to give us a call. Thank you, Prestige Cadillac Customer Care - wecare@prestigeautomotive.com - (586) 758-1800

  • 5.0 out of 5
    September 16, 2020

    I drove all the way from SW Michigan for an Escalade, and it was well worth the drive. I have purchased probably 40 or so cars from different dealers around... the country, and thought the buying experience from Prestige with Sandra and Jim was the best I’ve had. The pricing was excellent, and I actually had a fun time buying a vehicle. No high pressure sales, and I felt the entire time like they were more concerned with getting me in the right vehicle, than making a quick buck. I tried to deal with suburban Cadillac in Ann Arbor first, but the Escalade they had was knocking! If your looking for an honest Cadillac dealership in the greater Detroit area that actually has GOOD prices, reach out to Sandra at prestige.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Thank yo...u, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

  • 5.0 out of 5
    August 28, 2020

    Mr.Henry Flakes is hands down the best sales person I’ve ever encountered. He was friendly, prepared, and helpful. My experience was like no other .

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Henry and our team were... helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Thank you, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

  • 1.0 out of 5
    July 20, 2020

    Prestige Cadillac has had a 2020 GMC Yukon Denali Advertised on car gurus for nine days. I called this morning at 7:30 to purchase the car. I was told... that the listing was in error. The advertisement was for a 2020 GMC Dinali with 7100 miles on it. It was listed for $49,750. I was informed that the listing was an error and they were “ trying“ to delete the erroneous listing. The sales person immediately tried to sell me a variety of other vehicles. This is “Bait and switch” pure and simple. The listing could be deleted in less than 15 minutes if they had simply wanted to be honest. Don’t buy from this dealership!

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for reaching out to let us know about our website error. We regret to hear about the situation you have described. Nonetheless, you can rest... assured that our team is hard at work to identify the cause of this issue and get it resolved as quickly as possible. Please let us know if there is anything we can do to further assist you with your vehicle needs. We would love the opportunity to earn your business.

  • 1.0 out of 5
    November 26, 2019

    Dealership is a joke. They tell you one thing when you buy a car, used a-plan and they just got more money out of me. Buy a Lincoln I have that also,... great service.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your... visit.

  • 5.0 out of 5
    October 11, 2019

    Buying experience on the used car lot was excellent with the new used car manager . Service was great made sure we got everything we needed through the... whole process will buy another car here in the future

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We want all our clients to have a comfortable and stress-free experience with us!

  • 1.0 out of 5
    August 19, 2019

    Bottom Line Up Front I'm a 53 year old retired Army Veteran They did body work on my car and I trusted them to stand behind their work. They gave me... their word. Their paint started peeling off my car, due to a known issue according to their very own painter. Their Service Manager told me we'll fix it, no problem. Paint Shop Manager, Eugene says, yes, we'll fix it Then some unknown Manager at the dealership tells the Paint Shop, no. The fun begins... General Manager, Jordan Jackson would not even talk to me or give me a call back and wasted 2 of my lunch hours. The Owner, Greg Jackson told me they would take care of me and then reneged and told the paint shop, No. They'll sell you a car and take your $$, but God help you if you need to use their Service Dept or Paint shop! DON'T TRUST PRESTIGE Cadillac!!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sir, we regret that your experience has been less than pleasant. However, Prestige Cadillac has no affiliation with the Toyota facility where your veh...icle was originally serviced several years ago. Thus, as we have never performed work on your vehicle, we are unable to accommodate your request for a warranty of service. If you have any other vehicle or service needs, we will be more than happy to assist.

  • 4.0 out of 5
    July 13, 2019

    Let me start by saying I bought a vehicle last year July 2018. First off don't buy any extra warranty not worth it plus they will lie. Anyways, I went... to the service a few times since i bought the vehicle. Every single time and I mean it like everytime the customer service was very poor. I couldn't believe it! The service employees at the desk each time showed no kind of appreciation. I felt like they didn't care at all any time I went. Always made it hard for me with anything I asked or needed for service. After those few times I vowed to never return again. Recently in July 2019, I decided to give them one last chance. When I went in I noticed there was only one employee at the service area. His name, Brandon. His approach was different! Postivitly different! He showed respect and care from the get go. Instantly, I felt appreciated. He made the service time very helpful and with great care. It felt great to see this. I new there had to be a change because there was no way the service management was the same. Definitely going back and I would like to point out that Brandon is a beast and very respectful in the utmost way imaginable.

    5.0 out of 5
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    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Thank you, Prestige Customer C...are 586.758.1800 Office PrestigeCadillac.com

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