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Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:30 AM - 9:00 PM
Tue 8:30 AM - 9:00 PM
Wed 8:30 AM - 9:00 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 9:00 PM
Sat 8:30 AM - 9:00 PM
Sun 10:00 AM - 9:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 6:00 PM
Sun 9:00 AM - 5:00 PM
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Reviews

1.3
13 lifetime reviews.
  • Scheduled service

    A completely unsatisfactory experience. I brought my car in for it's 10,000 mile service. I made a 10:45 am appointment. I had the professionalis...


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    A completely unsatisfactory experience. I brought my car in for it's 10,000 mile service. I made a 10:45 am appointment. I had the professionalism to insure I was on time for my appointment. Toyota on the other hand told me that there were many other people in front of me and it would be a 2 hour wait; this was unacceptable so I rescheduled for the next week at 8am. I arrived 5 minutes early for my appointment and Toyota opened their doors 5 minutes late. There were 12 of us waiting, with no organization on Toyota's part as to who had an appointment or what time their appointment was. It took about an hour to get to my car then another 40 minutes to complete the job. A total of 1 hour and 40 minutes for an oil change and tire rotation.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Selling cars that have mechanical issues

    Selling cars that have mechanical issues after 1,000 miles. I bought a used car from them on MLK Day (which I may add that they were understaffe...


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    Selling cars that have mechanical issues after 1,000 miles. I bought a used car from them on MLK Day (which I may add that they were understaffed for and we waited 5 hours to get anything done) and of course it was too old to have a warranty, I get it. But it was supposed to have everything up to standards. I didn't receive a full take of gas and the detailer missed the hood. They didn't have the courtesy to negotiate the price in the slightest. It drove well for a few weeks until I took it for a longer trip down to southern California. After 4 hours of driving the check engine light came on and the engine wouldn't go past 3.5k rpms and when it would come close to it would go all the way down to 500 rpms. My mechanic checked it out and it has a sensor that is bad and a spark plug wasn't even attached properly (we were able to hand screw it loose). This Toyota said no warranty, so it's my problem. They said they wouldn't want to sell cars with issues so they don't get bad reviews, well you sold a car with issues so you earn this bad review.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awful customer service

    My truck broke down in Vacaville and I thought I had no choice but to take it to this dealership for service. If I had known how awful the servic...


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    My truck broke down in Vacaville and I thought I had no choice but to take it to this dealership for service. If I had known how awful the service would be or that there was another dealership close by I would've went to the other one. If I had to choose between coasting into Vacaville Toyota or towing my truck somewhere else I would choose the tow. The attitude of the service staff was extremely disappointing some of them are extremely rude and condescending.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since November 2009

Who We Are

Toyota Vacaville is proud to serve the Vacaville, Fairfield and Davis area. We are a family owned and operated dealership, dedicated to providing the best customer experience possible. This commitment to our customers earned Toyota Vacaville the prestigious 2009/2010 President's Award--a rarity for a dealership's first year in operation. We received this award because of our excellent reputation with our customers. When you buy a car from us, that isn't the end of the experience; it's only the beginning. We are dedicated to helping you to have the best ownership experience possible. Whether you are looking for a new, pre-owned, or certified pre-owned vehicle, or if you need servicing or parts for your Toyota, we are here to help you in an efficient and attentive manner. We will do everything we can to meet your requests and needs--after all our sole focus is on you.

Our sales staff is skilled and knowledgeable, with a history of satisfying the needs of our customers. They will help you find the Toyota you are looking for. We have an excellent financial staff that will offer you expert advice on an affordable loan or lease. But our service to you doesn't stop there. If your Toyota needs service, our experienced technicians are here to help you, and we have a fully stocked inventory of Toyota parts.

If there is anything we can do for you, or if you have any questions, please call us at (707) 446-7000, or stop by for a visit at 500 Orange Dr. We look forward to meeting you.

"BIG VOLUME MEANS BIG SAVINGS"