Jeff Wyler Eastgate Auto Mall

The customer service at this dealership was absolutely outstanding! Beginning to the end! Friendly, professional, and results guaranteed! Dominick and Blake worked effortlessly as a team to make sure I received what I needed and what I wanted, (which was a lot). The finance team was amazing as well. I highly recommend Jeff Wyler- Brechmont!

I bought a 2016 Cadillac ATS from Jeff Wyler. Randy Flynn was our salesman, he was great at negotiating our purchase. We had some mechanical issues with the car on the way home. I contacted Randy and he helped get the car repaired. It took some time to get it all worked out, but it did. Jason Moore service advisor at Chevrolet service contacted me I had the car taken care of. I will advise if you have issues that the dealership is taking care of talk with a service advisor face to face, it helps. Randy and Jason done a great job taking care of our car. From experience I can recommend Randy and Jason for your auto needs!

I can buy my card from Jeff Wyler Eastgate with no problem, but unlike the service department I’ve had plenty last year. I purchased a 20 4K 5 went in for service several times about my windshield told me they fixed it five days later the problem they say they fix was not fixed came back in again. They told me they replaced it with new glass didn’t replace it with new glass moving forward to 25 about the new 25K5 went in for a Routine oil change entire rotation air pressure light was on and the triangle light with the! Was on the service manager told me that light was for air pressure which was incorrect. Also when I left air pressure tire light was on and that light was still on also meaning they didn’t do a tire rotation you like to leave the dealership feeling like you’re a valued customer which that is never the case when I go to Eastgate Kia

This dealership sold me a 2018 Nissan Murano in 2020 with only 23,000 miles on it. I was happy to be purchasing the nicest car o had ever purchased and made sure to pay the extra thousands of dollars for a full warranty. Within a year and a half, the transmission went out, and the dealership tried to fight me on replacing it and said I only had a limited warranty! So, after several frustrating phone calls they finally decided to replace it. Not even 2 years later, the transmission goes out again. Jeff Wyler says that there is nothing that they will do about it and I am just screwed! I have lost my home, my job, and my dignity over this situation and Jeff Wyler could care less. They don't answer their phones or have their names on their voicemail. I have called the corporate office and they send me to Kristen's voicemail only for her to never respond. The only person who has responded to me has been the service manager Jake who just says there's nothing he can do for me. I even reached out to the salesman who sold me the car and who i thiught i could trust because he wirked with my father at another dealership, and he read my message and ignored it. Stay as far away from this dealership as possible!!

Overall smooth process on purchasing a new auto, lots of selection and great staff. I would recommend Jeff Wyler in your next auto purchase.

I originally bought my Mazda from Marcus and he was amazing. He was super knowledgeable and non pushy. Would recommend him to everyone! Then when I had my first service appointment I was blown away with how quick and easy my service advisor Kim. This has been the best car buying experience and I use to work at Carmax, we could have taken a few tips from Marcus and Kim.

I worked with Sale Rep Seth, who was great to work with on the trade-in of my 2022 Ram 2500 for a new 2024 Ram 3500. Also had opportunity to work with Rob Rein and Dan Alley who went above and beyond to fight for the deal that was good for me. Really appreciate the extra effort and would recommend these folks and the dealership to others.

Richard was wonderful, fair and efficient. The product is amazing. I will certainly return when I need another vehicle.

Hosey was great! Finance guy was nice easy to to to to to to to

The best service ever! The always treat you like family and want you to leave happy!