Skip to main content

Jeff Wyler Eastgate Auto Mall

(4,304 reviews)
Visit Jeff Wyler Eastgate Auto Mall
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–7:30pm 7:00am–12:00am
Sunday 11:00am–6:00pm Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-7315 (833) 241-7315
Used (513) 812-4369 (513) 812-4369
Service (877) 648-4886 (877) 648-4886

Reviews

(4,304 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Eastgate Auto Mall from DealerRater.

Want to share your experience with this dealership?

Write a review

Love this dealer

I have never had a problem with this dealer i have bought 2 cars from them 1 used car, then a month later bought a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your continued loyalty to the Jeff Wyler Family.

Great buying experience

I knew what car i wanted and where it was through cars.com search. My salesman was excellent and very very easy buying experience. I may had to drive over a 100 miles, but it was very well worth it. Great job guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the awesome feedback about your experience with us. We are glad that we made everything great for you and that it was worth the drive and your time. Thank you for giving us the chance to help you.

Very good service, very patient sales professionals, they...

Very good service, very patient sales professionals, they offer a lot of incentives not available in other dealerships. I would recommend to work with Larry Moore and Greg Hulley if you need to buy Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback about Greg and Larry. Please let us know if we can be of any help in the future.

We purchased a previous car at Jeff Wyler and that was...

We purchased a previous car at Jeff Wyler and that was one reason we returned to the dealership. The sales staff was friendly and attentive. Steve answered all our questions. We purchased the model and color we wanted at a fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about Steve and for your continued loyalty to the Jeff Wyler Family. Please enjoy your new vehicle.

We worked with Doug Young. He was very professional and...

We worked with Doug Young. He was very professional and a pleasure to deal with. My husband and I will recommend him to my freinds and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for the compliments about Doug. Please let us know if we can be of any help in the future.

The staff actually knows what they're talking about and...

The staff actually knows what they're talking about and was able to answer my questions. There was no pressure in buying at all. I've been to other dealerships where I've been pushed to buy a car that I don't even want! Great service! I waited 5 hours but it was ok.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback about your experience and we are sorry about the wait. Hopefully it will be quicker the next time but with the same result, another satisfied customer.

We went to Jeff Wyler to test drive a Chrysler 300 and a...

We went to Jeff Wyler to test drive a Chrysler 300 and a Dodge Challenger RT. Upon entering the showroom, I noticed how clean, well lit, and well displayed everything was. Soon, Jason Malone introduced himself, then went to get our first car. After driving both, we decided on the Challenger. The price negotiation went quickly and we had a deal we couldn't refuse! Papers were signed, Joe Comer went over the car options, and off we went to enjoy our new RT. Thank you all for your friendliness, knowledge and great deal. We will enjoy this car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about, Jason, Joe and the delaership. Please let us know if we can be of any help in the future.

Great Service

We purchased a 2013 Kia Soul from Steve Brown. Financing was a challenge, but Steve and his team made it work. We had a manufacturing defect and they were right on it; making sure that I was in another Kia while the repairs were made.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the kind words about Steve and our service department. Please let us know if we can be of any more help in the future.

Had a great experience at Jeff Wyler! Went in just...

Had a great experience at Jeff Wyler! Went in just looking and left with a brand new vehicle. Would definetly recommend to anyone in the market for a new or used vehicle!! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the compliments about your experience with our staff. Please enjoy your new vehicle.

Great Experience!

I purchased a 2013 Kia Forte with Brent Meyer. I really appreciated that he took the extra time to answer all my questions, and that he worked with my circumstances to get me the best possible deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the compliments about Brent. Please let us know if we can be of any help in the future.