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Jeff Wyler Honda in Florence

(1,844 reviews)
Visit Jeff Wyler Honda in Florence
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
New (859) 757-1469 (859) 757-1469
Used (859) 757-4962 (859) 757-4962
Service (888) 857-0228 (888) 857-0228

Reviews

(1,844 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The whole staff was great to work with.

The whole staff was great to work with. Megan our salesperson was very personable and helpful. She worked with us to find what we wanted and got the deal done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Shane Bush.

Shane Bush. Patient. Listened. Very happy with his service. He Worked hard for me to get the type of payment I was comfortable with in a vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sheri0862, we are so pleased you enjoyed your visit to Jeff Wyler Honda!

Service was fast and I was given a loner vehicle while my

Service was fast and I was given a loner vehicle while my vehicle was being fixed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Janet, thank you so much for the positive review!

The staff was friendly and easy to work with.

The staff was friendly and easy to work with. They had plenty of options on the lot to choose from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing review! -Jeff Wyler Honda in Florence

Braydon was excellent.

Braydon was excellent. He exceeded my expectations. Knowledgeable, friendly, and very personable. All of the staff that I interacted with were very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Braydon and the team at Jeff Wyler Honda in Florence exceeded your expectations! Thank you for sharing your positive experience with us. We look forward to assisting you again in the future!

Manny was extremely courteous and knowledgeable.

Manny was extremely courteous and knowledgeable.I knew my HRV was in good hands. And I took advantage of their shuttle service as Walter pleasantly provided door to door service. Excellent experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Jeff Wyler Honda in Florence! We're delighted to hear that Manny and Walter provided excellent service, making your visit a pleasant one. We appreciate the feedback and look forward to serving you again!

Angela and Chris were very courteous and friendly and

Angela and Chris were very courteous and friendly and really worked with me and my wife to get us to get us a great deal on a 2022 Odyssey. This is the second Odyssey we've purchased from here. Shout out for Bud Hornsby, who was the salesman for the first one years ago, and part of the reason we came back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Angela, Chris, and Bud made your experience at Jeff Wyler Honda in Florence a memorable one! Thank you for choosing us again for your Odyssey purchase. Enjoy the ride!

Working with Henderson was 5 stars, he was courteous,

Working with Henderson was 5 stars, he was courteous, quick and efficient! The welcoming host in service was very courteous as well. I had a problem with the on-line appointment process. It allowed me to make an appointment time that your service Dept could not complete. You notified me via text/phone on Friday that I would need to make a new appointment. I called Service on Sat. and was given very confusing comments by a very condescending rep. I could make an appointment months down the road or bring it in Monday morning, leave the car and they would attempt to complete the service. The entire service on Monday was 5 star, the employee on Saturday was a 1 star.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Jeff Wyler Honda in Florence. We're glad to hear that Henderson and our service team provided excellent care, but we're sorry about the confusion with the online appointment process and Saturday's interaction. Your feedback is valuable, and we'll work on improving communication to ensure a smoother experience next time.

Justin was very helpful and friendly.

Justin was very helpful and friendly. The oil change was quick . I was very happy with the whole experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Justin provided helpful and friendly service during your visit at Jeff Wyler Honda in Florence. It's great to know the oil change was quick and you were pleased with the experience!

Service department was very courteous and pleasant to me.

Service department was very courteous and pleasant to me. Dean was very polite and helpful to me about what my appointment would be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Dean and the service team at Jeff Wyler Honda in Florence provided you with courteous and pleasant assistance. Thank you for sharing your experience!