Reviews
Negligent….
Negligent…. leaving a rag in my engine is unacceptable… spoke to upper management. They didn’t care about it. Have pictures to show.
Negligent….
Negligent…. leaving a rag in my engine is unacceptable… spoke to upper management. They didn’t care about it. Have pictures to show.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We sincerely apologize for the mistake and for the frustration it caused. Leaving a rag in your engine is a serious error and not reflective of the standards we hold ourselves to. We're also sorry you felt dismissed after speaking with management — your concerns should have been handled with more care. We would appreciate the opportunity to make this right. Please contact us directly so we can review this further and ensure it’s properly addressed. Brian Coster 708-460-4545 Best Wishes, BMW Of Orland Park
Had a great buying experience and my salesman, Mateen was
Had a great buying experience and my salesman, Mateen was great with following up with me to make sure everything was right.
Had a great buying experience and my salesman, Mateen was
Had a great buying experience and my salesman, Mateen was great with following up with me to make sure everything was right.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Congratulations on your new purchase! We are thrilled that Mateen and the team made your car-buying experience so positive. Thank you from everyone at BMW of Orland Park!
Nice, clean , professional people working there .
Nice, clean , professional people working there . Great communication while waiting for car to be looked at or fixed .
Nice, clean , professional people working there .
Nice, clean , professional people working there . Great communication while waiting for car to be looked at or fixed .
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your great feedback! We appreciate your business and we hope to see you again at BMW of Orland Park.
Rich is always a pleasure to see and makes sure youre
Rich is always a pleasure to see and makes sure youre always taken care of.
Rich is always a pleasure to see and makes sure youre
Rich is always a pleasure to see and makes sure youre always taken care of.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Luis, thank you for leaving BMW of Orland Park a five-star review! We are happy to hear that Rich took excellent care of you.
Trusted service is the best answer I can give you in 15
Trusted service is the best answer I can give you in 15 words you ask for
Trusted service is the best answer I can give you in 15
Trusted service is the best answer I can give you in 15 words you ask for
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi John, thanks so much for taking the time to leave BMW of Orland Park a great review!
Top notch service.
Top notch service. A professionally run operation. The service department staff is courteous and helpful.
Top notch service.
Top notch service. A professionally run operation. The service department staff is courteous and helpful.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your confidence in our team, David! It means a lot to hear that you are always so well taken care of at BMW of Orland Park. We look forward to welcoming you back next time!
I had a great experience.
I had a great experience. They were knowledgeable, professional and friendly. I would recommend to friends.
I had a great experience.
I had a great experience. They were knowledgeable, professional and friendly. I would recommend to friends.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking time to share your experience with us! We are so glad you find our team to be friendly, professional and knowledgeable. Your feedback means a lot to us and we look forward to working with you again in the future! Best Wishes, BMW Of Orland Park
Hello, I went to the dealership to have an oil change
Hello, I went to the dealership to have an oil change performed on my car. That was handled just fine. When I prepared to leave I noticed the car seemed to be "tilting" a bit and brought it to the attention of the porter. He said, "Yes, you have a hole in the front drivers side tire, your sales associate didn't tell you?" and proceeded to assist me. I was disappointed that something re: safety and obviously a necessity wasn't brought to my attention DURING the appointment & prior to me closing out. My associate was Liz.
Hello, I went to the dealership to have an oil change
Hello, I went to the dealership to have an oil change performed on my car. That was handled just fine. When I prepared to leave I noticed the car seemed to be "tilting" a bit and brought it to the attention of the porter. He said, "Yes, you have a hole in the front drivers side tire, your sales associate didn't tell you?" and proceeded to assist me. I was disappointed that something re: safety and obviously a necessity wasn't brought to my attention DURING the appointment & prior to me closing out. My associate was Liz.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're glad your oil change went smoothly but sincerely apologize for the tire issue not being brought to your attention sooner. Your safety is our top priority, and we'll address this with our team to ensure better communication moving forward. Please reach out if there's anything we can do to make this right. Brian Coster 708-460-4545 Best Wishes, BMW Of Orland Park
Everybody was nice and polite and knowledgeable they
Everybody was nice and polite and knowledgeable they explain everything to us and they advise us about some issue we have after all everybody was perfect
Everybody was nice and polite and knowledgeable they
Everybody was nice and polite and knowledgeable they explain everything to us and they advise us about some issue we have after all everybody was perfect
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're overjoyed to hear that our team at BMW of Orland Park provided knowledgeable and polite service. We appreciate your feedback and are here if you need anything else!
Jason has always been my go to guy and provides me
Jason has always been my go to guy and provides me excellent advice and service.
Jason has always been my go to guy and provides me
Jason has always been my go to guy and provides me excellent advice and service.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted we could deliver an excellent experience! - BMW of Orland Park Team