Reviews
Candice exemplified great customer service from the
Candice exemplified great customer service from the start. This was my first time getting my car serviced at Zeigler and it is because of my interaction w her that will happily return.
Candice exemplified great customer service from the
Candice exemplified great customer service from the start. This was my first time getting my car serviced at Zeigler and it is because of my interaction w her that will happily return.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James is a very efficient, knowledgeable and professional
James is a very efficient, knowledgeable and professional service advisor for BMW. He is thorough, provides timely updates and always gets me in and out. When I needed a loaner, I was able to come in sign the documents and get on my way to make it to work on time. I appreciate when people are considerate of your time.
James is a very efficient, knowledgeable and professional
James is a very efficient, knowledgeable and professional service advisor for BMW. He is thorough, provides timely updates and always gets me in and out. When I needed a loaner, I was able to come in sign the documents and get on my way to make it to work on time. I appreciate when people are considerate of your time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so grateful for your review! Thank you for choosing BMW of Orland Park and for sharing your experience working with James. We will pass along your kind words and we hope to see you again down the road!
Welcoming and helpful.
Welcoming and helpful. Professional and timely communication ongoing while waiting on service to be completed.
Welcoming and helpful.
Welcoming and helpful. Professional and timely communication ongoing while waiting on service to be completed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that you had a smooth and efficient experience with us at BMW of Orland Park. We wish you safe travels!
Thank you for your feedback! We're glad you found our team welcoming and helpful, and that our communication during your service visit was timely and professional. We appreciate your business! Best Wishes, BMW Of Orland Park
Amazing service.
Amazing service. Jason J is fantastic to deal with. Service was performed swiftly and well
Amazing service.
Amazing service. Jason J is fantastic to deal with. Service was performed swiftly and well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback! We're thrilled to hear Jason J provided fantastic service and that your experience was swift and smooth. We appreciate your business and look forward to serving you again! Best Wishes, BMW Of Orland Park
Thank you for the great review! We're thrilled to hear Jason provided such amazing service and that your experience was swift and well-performed. We appreciate your feedback at BMW of Orland Park.
My service manager was Robert, whom I'd never met before.
My service manager was Robert, whom I'd never met before. He was courteous, very nice, and efficient. He appears to be knowledgeable about the auto industry. I enjoyed my experience.
My service manager was Robert, whom I'd never met before.
My service manager was Robert, whom I'd never met before. He was courteous, very nice, and efficient. He appears to be knowledgeable about the auto industry. I enjoyed my experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback! We're glad to hear Robert provided courteous, efficient, and knowledgeable service. We appreciate you sharing your experience and look forward to seeing you again! Best Wishes, BMW Of Orland Park
Jason was very knowledgeable and professional.
Jason was very knowledgeable and professional. Overall, I didn’t have to wait long for my car to be serviced.
Jason was very knowledgeable and professional.
Jason was very knowledgeable and professional. Overall, I didn’t have to wait long for my car to be serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing BMW of Orland Park and for sharing your appreciation for Jason's expertise! We are happy to hear that you had a great experience!
The maintenance was done in a timely manner.
The maintenance was done in a timely manner. Mr. Grace was helpful and professional. I especially appreciated BMW of Orland Park’s shuttle service to pick up my vehicle.
The maintenance was done in a timely manner.
The maintenance was done in a timely manner. Mr. Grace was helpful and professional. I especially appreciated BMW of Orland Park’s shuttle service to pick up my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback! We're glad to hear your maintenance was completed in a timely manner and that Dion provided helpful and professional service. We’re also happy the shuttle service made your experience even more convenient. We appreciate you choosing BMW of Orland Park! Best Wishes, BMW Of Orland Park
Service was great, took less time than I expected.
Service was great, took less time than I expected. When I got home, I had a video email that showed the condition of the undercarriage, brakes and explained what was completed.
Service was great, took less time than I expected.
Service was great, took less time than I expected. When I got home, I had a video email that showed the condition of the undercarriage, brakes and explained what was completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're so glad to hear your service was completed quicker than expected and that the follow-up video gave you added peace of mind. We appreciate you choosing us and look forward to seeing you next time! Best Wishes, BMW Of Orland Park
Sarim was great to work with.
Sarim was great to work with. Best car buying experience I can recall. Thank you
Sarim was great to work with.
Sarim was great to work with. Best car buying experience I can recall. Thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re thrilled to hear Sarim provided the best car-buying experience you can recall. We’ll be sure to pass along your kind words—congratulations on your new vehicle and thank you for choosing us! Best Wishes, BMW Of Orland Park
Candice was super helpful and responsive!
Candice was super helpful and responsive! I was able to get my car’s issue diagnosed and repaired in sufficient time. They also washed my car which was really nice.
Candice was super helpful and responsive!
Candice was super helpful and responsive! I was able to get my car’s issue diagnosed and repaired in sufficient time. They also washed my car which was really nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled Candice could make your service experience smooth and that your car left both fixed and sparkling. We appreciate you choosing us! Best Wishes, BMW Of Orland Park