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Ed Morse Sawgrass Auto Mall

(1,076 reviews)
Visit Ed Morse Sawgrass Auto Mall
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday 12:00pm–6:00pm Closed
New (877) 937-6473 (877) 937-6473
Used (754) 217-2147 (754) 217-2147
Service (855) 417-6010 (855) 417-6010

Reviews

(1,076 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Morse Sawgrass Auto Mall from DealerRater.

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Professional and Great Dealership

The entire process of buying my vehicle and the service department. I would highly recommend this place to buy and service your vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Alton

Reasonable efficient in the customer service area. However, the price is high for parts and especially labor! Overall the experience was pleasant.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your great rating, Alton! If there is any further way we can assist, do not hesitate to reach out. Ed Morse Corporate Offices

Amazing service rep

Jason, “my” service rep is friendly, knowledgeable, goes above and beyond and makes any issue solvable and seem easy. He makes for an amazing experience for “things” that are typically an annoyance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The Best

Scott Supko is the best service writer I have ever dealt with. He is extremely knowledgeable and friendly. I will only use this dealer and Scott from now on. Once you find a good service writer, never let him go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Always great service. Have been coming to this location for all my repairs, I'm very satisfied with the quality of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks, Dolores! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else. Ed Morse Corporate Offices

Unbelievable and pleasant experience

I was appreciative of the fact there wasn't any pressure selling when we bought the car. The team listened and then reacted without trying to up sell us. As for coming to the dealership for service, they too are awesome. Very professional and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service

Took my car for service, it was Fast and professional, the service guys were excellent, i would recommend this location to everybody

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the great review! We appreciate it and hope to do business with you again in the future. Ed Morse Corporate Offices

Outstanding customer service

Customer service is always top of the line. Service is fast and done correctly the 1st time. Purchasing a vehicle is easy with no hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

That's what we love to hear! Thanks for taking the time to share your experience. Ed Morse Corporate Offices

Repair Work

Your service staff found and fixed my problem that my mechanic couldn’t resolve. My service writer Wayne did a really great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression! Ed Morse Corporate Offices

Great service

Quick service you are in and out. The service guys are extremely professional and helpful. I always enjoy bringing in my car for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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