Honda of Downtown Chicago

4.2 out of 5 4.2
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Honda of Downtown Chicago Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 7:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2002

Thank you for making your way to Honda of Downtown Chicago, your certified dealer serving drivers throughout Chicago and the surrounding areas. At our dealership, you'll find a solid selection of new Honda vehicles for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.

...



Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Honda technicians on hand with the skills and equipment to handle all man

"Welcome to Honda of Downtown Chicago"

Service

Tire Rotation

$19.95 and up*

Oil, Filter Change

$37.52 and up*

Wiper Blade Replacement

$45 and up*

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.2 out of 5 4.2
51 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    December 4, 2019

    Don't waste your time. I drove a long way to spend a lot of money. They did not disclose that the "Honda Certified" vehicle had significant damage on almost... every panel prior to driving three hours. I would have been more keen on buying it if they had disclosed derogatory prior and actually repaired it by a body shop. Tires were not in good shape. Not flexible on price even one dollar. Staff was very nice but not very experienced in customer service, communication techniques, or the sales process. Just repetitive robots. They also hold your car hostage in a way through a valet service. Valet was friendly and prompt once you can break away from the pressure providing closer who was nice as well and very professional. Just be real and truthful is my recommendation. Don't pass me to another salesman like I'm secondary to you. I expected higher standards from Honda in an upscale downtown location.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 25, 2019

    Guillermo Vasquez was exceptionally good in showing us around and helping us make a decision. He was with us the whole time and probably had to skip his... lunch

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the review! We are happy Guillermo was able to provide you with excellent customer service!

  • October 28, 2019

    I would recommend to choose this option while selecting many to choose the right car for you. Once you'll visit here, you may not anywhere ----this is... what happened to me. From sales caller to Sales Executive Clinton and Manager Nick -----------very good team I will buy my next vehicle from this place only.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 12, 2019

    Great sales team! Outstanding customer service!!!! I would definitely recommend this Honda dealership. It was once again an effortless process to buy a... car from Chicago Honda!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Patrick for your business and the kind review! We look forward to seeing you again!

  • 5.0 out of 5
    November 11, 2019

    It was my first time buying a car, so it was not bad. I didn't know what to expect but they worked with me and made sure I got a good deal

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Denise! We know buying a car can be extremely nerve racking if its your first time. We're very happy we were able to make the process smooth for ...you.

  • 5.0 out of 5
    November 4, 2019

    Buying a car was easy and Marticus explained everything. We had a little hitch due to the trade in but they were patient and very helpful.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 30, 2019

    My time was well spent with great customer service, care, and concern about my process of making such a big decision. I couldn’t have asked for a more... professional and comfortable setting whilst at the dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 28, 2019

    Had a fantastic customer experience when trying to lease a new Civic. Worked with Carlos and he really took care of us. Was able to finalize all paperwork... in a short time and left the dealership with a new car! Would highly recommend this place.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 21, 2019

    My experience at Honda of Downtown Chicago was great. Michael was very helpful and answered all of my questions well. He made me feel comfortable during... the entire process. Other employees that I encountered in the dealership were friendly and welcoming as well. Thanks for a wonderful experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 21, 2019

    Gilbert was the best. I'll definitely be recommending Honda of Downtown Chicago from now on. The facilities were nice, the price was right, and the customer... service was exceptional.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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