Reviews
I had a rough start with my new Blazer until Tammy came...
I had a rough start with my new Blazer until Tammy came out on my 4th trip back and knew exactly what was wrong. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I called in and spoke with Diedra, I explained the...
I called in and spoke with Diedra, I explained the problem to her, she said that I needed to have my computer flashed/reset. After that they would do a diagnostic to see why the Theft Alarm went off in the 1st place and I would know what's wrong and what to fix. When I get there Angela tells me call center people don't know what they talking about and I need to do a diagnostic 1st and then let them tell me what's wrong. Well there was no diagnostic done, I was given an estimate for a NEW IGNITION LOCK CYLINDER, CODE, KEY and if needed a NEW BCM. When I asked to have this work explained... Angela says in order to do anything they have to get the car to start and these are POSSIBLY the 1st steps. The 1st problem among many is I asked to have specific work done on my car and was told "NO", there was no diagnostic done at all and I had to pay $143 and some change to get my car back plus another $80 for the tow and $140 for some one else to do what I brought it to you to do. At the end of this ordeal I am completely unsatisfied with the service and customer service representative I had to deal with, I spent $450 on something that would have only cost me half that. I personally feel like I was robbed and taken advantage of. I payed you/ your company $143 in this time of little income due to this CORONAVIRUS, and you did not supply good service to me or on my 2005 Chevy Malibu. So Thanks but NO THANKS!!! Very Unsatisfied Customer RaMicca Shannon
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We'd like the opportunity to turn your experience around. Our Customer Experience Manager, Thedra, will be calling you soon to discuss how we can turn this experience into a positive one.
Great place for buying a new car
This dealership has been very helpful and gave us a good deal when we purchased our car! We always go here for our service which is excellent!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your satisfaction is important to us, so we want to sincerely thank you for choosing Chuck Hutton Chevrolet Co. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Angela was an awesome service advisor thanks for...
Angela was an awesome service advisor thanks for everything will definitely be coming back. Customer Service and knowledge as well as additional services for the future...Thanks Again!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Do not, under any circumstance take your vehicle to this...
Do not, under any circumstance take your vehicle to this so called business. You will have better luck getting in contact with aliens than anyone who works there. They have had my truck for over a month for a recall and have had very little commutation with them. The only way to communicate is to physically go there and track someone down. I was working with Ronda before she got fired for her xxxx poor performance in customer service. I was then taken over by the manager who isn’t any better. Do your self a favor and find somewhere else to take your vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Chuck Hutton Service
Outstanding service and quality performance. He facilities are clean and open.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you. we appreciate your business.
My experience at Chuck Hutton Chevrolet
I had a great experience at the dealership. My service advisor (Angela) was amazing. She was very knowledgeable on the issues I had with my car and she was very nice, polite, and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great vehicle service and customer service!
My battery had a dead cell and wouldn't crank the starter. Monica took excellent care of my Equinox when it was towed in and had my battery changed out quickly. Chuck Hutton Chevrolet is the only place I let service my vehicles!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Review
Great place to buy a car. They might get you approve with no problems. I didn't because of my situation but might be different for your situation
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, thank you for your kind words and this wonderful review!
Chuck Hutton Chevrolet
Did and outstanding job? Very professional all around didn?t try to sell me anything outside of what I needed done to my car and while I was in the waiting room every employee came through spoke without you speaking to them fist.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your positive review about your recent experience with us!