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Chuck Hutton Chevrolet

(673 reviews)
Visit Chuck Hutton Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2013 state dealer award
View 2 awards
2013 state dealer award
2015 consumer dealer award
New (901) 203-0982 (901) 203-0982
Used (901) 203-0972 (901) 203-0972

Reviews

(673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chuck Hutton Chevrolet from DealerRater.

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I had a rough start with my new Blazer until Tammy came...

I had a rough start with my new Blazer until Tammy came out on my 4th trip back and knew exactly what was wrong. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I called in and spoke with Diedra, I explained the...

I called in and spoke with Diedra, I explained the problem to her, she said that I needed to have my computer flashed/reset. After that they would do a diagnostic to see why the Theft Alarm went off in the 1st place and I would know what's wrong and what to fix. When I get there Angela tells me call center people don't know what they talking about and I need to do a diagnostic 1st and then let them tell me what's wrong. Well there was no diagnostic done, I was given an estimate for a NEW IGNITION LOCK CYLINDER, CODE, KEY and if needed a NEW BCM. When I asked to have this work explained... Angela says in order to do anything they have to get the car to start and these are POSSIBLY the 1st steps. The 1st problem among many is I asked to have specific work done on my car and was told "NO", there was no diagnostic done at all and I had to pay $143 and some change to get my car back plus another $80 for the tow and $140 for some one else to do what I brought it to you to do. At the end of this ordeal I am completely unsatisfied with the service and customer service representative I had to deal with, I spent $450 on something that would have only cost me half that. I personally feel like I was robbed and taken advantage of. I payed you/ your company $143 in this time of little income due to this CORONAVIRUS, and you did not supply good service to me or on my 2005 Chevy Malibu. So Thanks but NO THANKS!!! Very Unsatisfied Customer RaMicca Shannon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for your feedback. We'd like the opportunity to turn your experience around. Our Customer Experience Manager, Thedra, will be calling you soon to discuss how we can turn this experience into a positive one.

Great place for buying a new car

This dealership has been very helpful and gave us a good deal when we purchased our car! We always go here for our service which is excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Chuck Hutton Chevrolet Co. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Angela was an awesome service advisor thanks for...

Angela was an awesome service advisor thanks for everything will definitely be coming back. Customer Service and knowledge as well as additional services for the future...Thanks Again!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Do not, under any circumstance take your vehicle to this...

Do not, under any circumstance take your vehicle to this so called business. You will have better luck getting in contact with aliens than anyone who works there. They have had my truck for over a month for a recall and have had very little commutation with them. The only way to communicate is to physically go there and track someone down. I was working with Ronda before she got fired for her xxxx poor performance in customer service. I was then taken over by the manager who isn’t any better. Do your self a favor and find somewhere else to take your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

Chuck Hutton Service

Outstanding service and quality performance. He facilities are clean and open.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you. we appreciate your business.

My experience at Chuck Hutton Chevrolet

I had a great experience at the dealership. My service advisor (Angela) was amazing. She was very knowledgeable on the issues I had with my car and she was very nice, polite, and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great vehicle service and customer service!

My battery had a dead cell and wouldn't crank the starter. Monica took excellent care of my Equinox when it was towed in and had my battery changed out quickly. Chuck Hutton Chevrolet is the only place I let service my vehicles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Review

Great place to buy a car. They might get you approve with no problems. I didn't because of my situation but might be different for your situation

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello, thank you for your kind words and this wonderful review!

Chuck Hutton Chevrolet

Did and outstanding job? Very professional all around didn?t try to sell me anything outside of what I needed done to my car and while I was in the waiting room every employee came through spoke without you speaking to them fist.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!