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Keffer Mazda

(2,312 reviews)
Visit Keffer Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 14 awards
2021 state dealer award 2020 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 960-9903 (888) 960-9903
Used (866) 526-9780 (866) 526-9780
Service (704) 464-4519 (704) 464-4519

Reviews

(2,312 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keffer Mazda from DealerRater.

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Alona was wonderful to work with her during my search for

Alona was wonderful to work with her during my search for a new car. She was kind, knowledgeable and quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was nice and we had a great experience buying

Everyone was nice and we had a great experience buying two new vehicles for our family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Keffer Mazda was able to get me in into a current model

Keffer Mazda was able to get me in into a current model year and got the most for my trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Alona my sales person and the Sales manager Min were a

Alona my sales person and the Sales manager Min were a pleasure to work with. They are very knowledgeable of the vehicle and answered all of my questions. This CX 50 turbo was the 3rd Mazda I have purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chris was very helpful in getting me the deal I was

Chris was very helpful in getting me the deal I was looking for. He was knowledgeable and explained the features of the car. I got all that I was looking for in my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I live in another state an was wanting to buy a used

I live in another state an was wanting to buy a used vehicle. Emailed in, got a quick reply, answered that within a few minutes and never heard back from anyone. If you are to do things automated, might want to answer to sell a car. Was ready to buy right then.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Such disappointing service, from the moment I arrived.

Such disappointing service, from the moment I arrived. The two boys who were in the bay, never greeted me they just stood there with their clipboard like two knots on a log - no direction, no information. I had to ask where to go and what to do. The complimentary service of washing my car was not offered to me! This cost me more money having to wash my car before the holiday season in traveling. I drove there for the service of a dealer and received no service whatsoever. What I did receive was a $12 Shop Supply fee - This is absolutely taking advantage of a guest and a charge that should not be passed on to the customer. Ridiculous! What would want to make me come back - the service was lazy and lacking effort. I would have received better service from a take 5 and spent less time and money. This was unacceptable. Certainly, I will share this bad experience with others and social media, it is unlikely I will be back unless this is corrected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very nice people, wanted to make sure I was happy, showed

Very nice people, wanted to make sure I was happy, showed me all options on cars in my price range, went above and beyond!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Daniel, Jason and Sonny did an amazing job at helping me

Daniel, Jason and Sonny did an amazing job at helping me find my first car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sales person was very knowledgeable and exceptional at

Sales person was very knowledgeable and exceptional at answering all questions. Atmosphere in the office was relaxed and pleasant

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.