Reviews
The staff was attentive and the waiting room nice, no
The staff was attentive and the waiting room nice, no complaints there. The main issue was that I was informed my brake lights were out and needed replacement, so I gave the OK. Only after when it came time to leave that I found out it cost over $50 for that (the lights themselves costing less than $6 a piece, the rest labor). I suppose I should have asked before agreeing, but they really should disclose prices when inquiring as I could have easily saved the money and replaced myself.
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this issue to our attention. We will be passing your message along to management. We always strive to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.
I had a great experience with Mike and thank you for
I had a great experience with Mike and thank you for taking care of me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience in our store. We are happy to give you the best experience possible and we hope to see you in our store again!
Sold me a car that after 3 days air-conditioning stopped
Sold me a car that after 3 days air-conditioning stopped working. Didn't want to fix it, until I called the BBB. They told me the air-conditioning was really good and cold. Will not do busy their again. They damaged my trim above my tires and did want to fix it. They took the whole front end off when they fixed the air-conditioning. I called the BBB and told them about it and sent them the pictures. The Manger said they were going to pull the camera footage and if is was not damaged before the work was done then they would fix it.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this issue to our attention. We will be passing your message along to management. We always strive to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.
The staff and service are very professional.
The staff and service are very professional. Online appointment was easy to make. Service time was good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!
Fast and easy.
Fast and easy. Was done before I knew it. Car was serviced and came back to me washed and vacuumed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!
Sam went out of his way to try to accomodate my needs and
Sam went out of his way to try to accomodate my needs and make repairs to my car at least expense. He kept me updated and added extra caring touches to finishing things up. I could not be more pleased with the service I received and the consideration and care expressed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!
Representative was super nice and informative… very
Representative was super nice and informative… very professional … was on time for the appointment .. will come back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.
Very friendly staff, staff works quickly.
Very friendly staff, staff works quickly. Never had any issues with this team. Will recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We are happy to have you as our customer and we hope to see you again! Please let us know how we can give you a five-star experience next time!
Just keep doing as you are, it's rare to find such a great stuff. Thank you again!
Andy & Nicci are professional & truly customer oriented.
Andy & Nicci are professional & truly customer oriented. I rely on their thoroughness at every visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.
They greet you promptly upon arrival and very
They greet you promptly upon arrival and very professional. I will return for my next service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience in our store. We are happy to give you the best experience possible and we hope to see you in our store again!