Stevens Creek Subaru

Rectangle 48
Sales 10:00 AM - 8:00 PM
Service Closed

Stevens Creek Subaru Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 8:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2000

Family owned and operated dealership since 1998. We are walking distance to Santana Row and Valley Fair Mall and a less

...

than 10 minute drive to Apple and Ebay headquarters.

"Good Prices, Great Selection, Truly Exceptional Service!"

Service

Multi-Point Inspection

Complimentary

Fuel Injector Service

$109.95 and up*

Battery Service

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1763 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 9, 2017

    Staff didn't seem to know how to check in a car on early bird drop off. We filled in online appointment with what we wanted and a form and they still... didn't seem to know what to do.

    2.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. Our customers are our top priority and it's discouraging to hear about your recent disappointment with our staff. Please ...don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Sincerely, Brian Bakhtiari 408-984-2001

  • 5.0 out of 5
    November 8, 2017

    sales and finance teams. Finance Manager Cemal Unal was a 10 very excellent personal service. Sales team Taz and Mike were a 10 excellent. Quality of Subaru... product is superior for the price.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and... for leaving such an awesome review! I will be sure to share your feedback with Cemal, Taz, and Mike. Please let us know if we can ever help you in the future. Sincerely, Brian Bakhtiari 408-984-2001

  • November 9, 2017

    Efficient use of time, even on busy days, quality repairs, advisement of potential problems, very nice facility, great customer service.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tina, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer serv...ice and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Brian Bakhtiari 408-984-2001

  • 5.0 out of 5
    November 8, 2017

    Most of the people looks happy working there . The sales manager John is very kind and experienced. We are happy that the problem is solved

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Chien! We are glad we could get your car all fixed up and back on the road in no time. I'm very happy to h...ear that John was of such help to you. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Brian Bakhtiari 408-984-2001

  • 5.0 out of 5
    November 8, 2017

    Troy was terrific... he was quick, thoughtful, identified the issue, gave me a clear timeframe for repairs and that was met

    5.0 out of 5
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    5.0 out of 5
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    2.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Julia! Thank you for this great review! Troy is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely,... Brian Bakhtiari 408-984-2001

  • 5.0 out of 5
    November 8, 2017

    The customer service is a amazing and they explain everything they did and provide recommendations for the next schedule service. I always leave feeling... at ease, knowing my car is in tip top shape!

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback, Annaliese! One of our top priorities is exceptional customer care and we are proud that this was offered to you during you...r recent visit. Sincerely, Brian Bakhtiari 408-984-2001

  • 5.0 out of 5
    November 6, 2017

    I had a pleasant experience with Stevens Creek Subaru at this purchase - the 2018 Forester - especially was being served by Roy Almeyda (the Internet Sale... Person). He was kindly provided info that I asked for in a timely fashion, even when He was on his day off. Meeting Him in person was another pleasure surprise - He treated his guest with great respect. He made the test-drive so fun. He pointed out how beautiful the Color of the car that selected. He coolly explained what is the expectation and the meaning of getting the ePrice to avoid all of the hassles of bargaining. Working together with His Manager, both were so kind and hearted and have made my purchase went thru as quickly as smoothly as they could. I would like to thank you so very much to Roy Almeyda and His Manager. They are exceptionally great people and I am so lucky to have them served at this purchase. - I would highly recommend Roy to family and friends - With My Sincere and Respect!

    5.0 out of 5
    Customer Service
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    Quality of Repair
    3.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Tan, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Roy was there to ...provide you with such exceptional service. He truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We'll be sure to share this feedback, and if you ever need anything else from us, don't hesitate to let us know. Until then, we hope you're enjoying your new ride! Sincerely, Brian Bakhtiari 408-984-2001

  • 5.0 out of 5
    November 6, 2017

    Excellent Customer Service. My concerns with addressed and taken care of quickly and efficiently. I would highly recommend this Subaru dealership to my... family and friends to purchase their new vehicle and with their service needs.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Suzanne, thank you for taking the time to submit this amazing feedback. We strive to provide excellent customer service, and we're glad that this was... the case for you! We are very appreciative of your 5-star review and recommendation. Please let us know if there's anything else we can do for you. Sincerely, Brian Bakhtiari 408-984-2001

  • 5.0 out of 5
    November 5, 2017

    Pleasant and quick. Much better than these surveys that require a minimum of 20 words so many filler words have to be added to say thank you.

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cornell, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant an...d quick one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Brian Bakhtiari 408-984-2001

  • 5.0 out of 5
    November 5, 2017

    Congenial informative and pleasant experience. Would recommend my sales person. The facility is convenient for me to get to and return if any complications... arrive.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share your feedback with us, Barbara. Our team is dedicated to providing a welcoming and comfortable experien...ce to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Brian Bakhtiari 408-984-2001

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