Stevens Creek Subaru

Special Offers

Subaru Ascent

Best Finance Offer on SUV Base 8-Passenger,

Expires 01/31/2019

Best Finance Offer on SUV Limited 8-Passenger,

Expires 01/31/2019

Best Finance Offer on SUV Premium 8-Passenger,

Expires 01/31/2019

Best Finance Offer on SUV Touring 7-Passenger,

Expires 01/31/2019

Other rates

Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.

Other rates

Subaru BRZ

Best Finance Offer on Coupe Limited,

Expires 01/31/2019

Best Finance Offer on Coupe Premium,

Expires 01/31/2019

Other rates

Subaru Crosstrek

Best Finance Offer on SUV 2.0i,

Expires 01/31/2019

Best Finance Offer on SUV 2.0i Limited,

Expires 01/31/2019

Best Finance Offer on SUV 2.0i Premium,

Expires 01/31/2019

Best Finance Offer on SUV 2.0i Limited,

Expires 01/31/2019

Other rates

Subaru Forester

Best Finance Offer on SUV Limited,

Expires 01/31/2019

Best Finance Offer on SUV Sport,

Expires 01/31/2019

Best Finance Offer on SUV Touring,

Expires 01/31/2019

Best Finance Offer on SUV 2.0XT Touring,

Expires 01/31/2019

Other rates

Subaru Impreza

Best Finance Offer on Hatchback 2.0i,

Expires 01/31/2019

Best Finance Offer on Sedan 2.0i,

Expires 01/31/2019

Best Finance Offer on Hatchback 2.0i Limited,

Expires 01/31/2019

Best Finance Offer on Hatchback 2.0i Premium,

Expires 01/31/2019

Best Finance Offer on Sedan 2.0i Premium,

Expires 01/31/2019

Other rates

Subaru Legacy

Best Finance Offer on Sedan 2.5i Limited,

Expires 01/31/2019

Best Finance Offer on Sedan 2.5i Premium,

Expires 01/31/2019

Other rates

Subaru Outback

Best Finance Offer on SUV 2.5i,

Expires 01/31/2019

Best Finance Offer on SUV 2.5i Limited,

Expires 01/31/2019

Best Finance Offer on SUV 2.5i Premium,

Expires 01/31/2019

Best Finance Offer on SUV 2.5i Touring,

Expires 01/31/2019

Best Finance Offer on SUV 3.6R Limited,

Expires 01/31/2019

Other rates

Subaru WRX

Best Finance Offer on Sedan Base,

Expires 01/31/2019

Best Finance Offer on Sedan Limited,

Expires 01/31/2019

Best Finance Offer on Sedan Premium,

Expires 01/31/2019

Best Finance Offer on Sedan Limited,

Expires 01/31/2019

Other rates

Subaru WRX STI

Best Finance Offer on Sedan Base,

Expires 01/31/2019

Best Finance Offer on Sedan Base,

Expires 01/31/2019

Other rates

See all Special Offers

Reviews

4.9 out of 5 4.9

1764 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

1.0 out of 5

Ok until you buy, anything after is a nightmare

by Bad from San Jose

January 2, 2019

Perfect until the moment you pay them, ever since having anything done with them is a nightmare and even thinking about needing to reach out to them gives... me anxiety. Employees (service and receptionist sitting in sweatpants) either don’t have a clue either give you wrong information. For real, until you pay, everything is perfect. Then it’s just a nightmare, had a car for a year and dealing with them is painful, give your money elsewhere.

1.0 out of 5
Customer Service

2.0 out of 5
Quality of Repair

2.0 out of 5
Overall Facilities

4.0 out of 5
Buying Process

Does not recommend this dealer

Came in for service or repair

Did make a purchase

0 people out of 0 found this review helpful. Did you?

Show full review Hide full review
5.0 out of 5

Disaster early bird drop off

by Gary from san jose, ca

November 9, 2017

Staff didn't seem to know how to check in a car on early bird drop off. We filled in online appointment with what we wanted and a form and they still... didn't seem to know what to do.

2.0 out of 5
Customer Service

5.0 out of 5
Quality of Repair

5.0 out of 5
Overall Facilities

Not Applicable
Buying Process

Does recommend this dealer

Came in for service or repair

Did not make a purchase

0 people out of 0 found this review helpful. Did you?

Dealer Response
Thank you for your feedback. Our customers are our top priority and it's discouraging to hear about your recent disappointment with our staff. Please ...don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Sincerely, Brian Bakhtiari 408-984-2001

Show full review Hide full review
FEATURED REVIEW

5.0 out of 5

Great car purchasing experience

by Jeffrey from San Jose, CA

June 6, 2016

All interactions with employees at the dealership were pleasurable. We had an e-quote before we arrived at the dealership and the quote price remained... consistent throughout our transaction without any confusion about what would be included in what we were receiving. We enjoyed purchasing this car at the dealership so much that we are already considering returning there in several months for another purchase.

5.0 out of 5
Customer Service

Not Applicable
Quality of Repair

5.0 out of 5
Overall Facilities

5.0 out of 5
Buying Process

Does recommend this dealer

Shopped for a new car

Did make a purchase

0 people out of 0 found this review helpful. Did you?

Dealer Response
Jeffrey, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects ...of our dealership, and I am happy to hear that our sales team was able to gain your trust in our business. We look forward to your future visits at Stevens Creek Subaru. Best, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com

Show full review Hide full review
5.0 out of 5

Quality of repairs

by Tina from San Jose, CA

November 9, 2017

Efficient use of time, even on busy days, quality repairs, advisement of potential problems, very nice facility, great customer service.

5.0 out of 5
Customer Service

5.0 out of 5
Quality of Repair

5.0 out of 5
Overall Facilities

Not Applicable
Buying Process

Does recommend this dealer

Came in for service or repair

Did not make a purchase

0 people out of 0 found this review helpful. Did you?

Dealer Response
Tina, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer serv...ice and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Brian Bakhtiari 408-984-2001

Show full review Hide full review
5.0 out of 5

GreatService

by Anthony from San Jose CAlifornia

November 8, 2017

sales and finance teams. Finance Manager Cemal Unal was a 10 very excellent personal service. Sales team Taz and Mike were a 10 excellent. Quality of Subaru... product is superior for the price.

5.0 out of 5
Customer Service

5.0 out of 5
Quality of Repair

5.0 out of 5
Overall Facilities

5.0 out of 5
Buying Process

Does recommend this dealer

Shopped for a new car

Did make a purchase

0 people out of 0 found this review helpful. Did you?

Dealer Response
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and... for leaving such an awesome review! I will be sure to share your feedback with Cemal, Taz, and Mike. Please let us know if we can ever help you in the future. Sincerely, Brian Bakhtiari 408-984-2001

Show full review Hide full review
5.0 out of 5

Experienced technician

by Chien from California

November 8, 2017

Most of the people looks happy working there . The sales manager John is very kind and experienced. We are happy that the problem is solved

5.0 out of 5
Customer Service

5.0 out of 5
Quality of Repair

5.0 out of 5
Overall Facilities

5.0 out of 5
Buying Process

Does recommend this dealer

Came in for service or repair

Did not make a purchase

0 people out of 0 found this review helpful. Did you?

Dealer Response
Thank you for leaving us this great review, Chien! We are glad we could get your car all fixed up and back on the road in no time. I'm very happy to h...ear that John was of such help to you. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Brian Bakhtiari 408-984-2001

Show full review Hide full review
5.0 out of 5

Great service

by Julia from San Jose ca

November 8, 2017

Troy was terrific... he was quick, thoughtful, identified the issue, gave me a clear timeframe for repairs and that was met

5.0 out of 5
Customer Service

5.0 out of 5
Quality of Repair

2.0 out of 5
Overall Facilities

Not Applicable
Buying Process

Does recommend this dealer

Came in for service or repair

Did not make a purchase

0 people out of 0 found this review helpful. Did you?

Dealer Response
Hi Julia! Thank you for this great review! Troy is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely,... Brian Bakhtiari 408-984-2001

Show full review Hide full review
5.0 out of 5

Service

by Annaliese from San Jose, CA

November 8, 2017

The customer service is a amazing and they explain everything they did and provide recommendations for the next schedule service. I always leave feeling... at ease, knowing my car is in tip top shape!

5.0 out of 5
Customer Service

5.0 out of 5
Quality of Repair

5.0 out of 5
Overall Facilities

Not Applicable
Buying Process

Does recommend this dealer

Came in for service or repair

Did not make a purchase

0 people out of 0 found this review helpful. Did you?

Dealer Response
Thank you for the feedback, Annaliese! One of our top priorities is exceptional customer care and we are proud that this was offered to you during you...r recent visit. Sincerely, Brian Bakhtiari 408-984-2001

Show full review Hide full review
5.0 out of 5

Great Service - Great Internet Sale Team

by Tan from San Jose, CA

November 6, 2017

I had a pleasant experience with Stevens Creek Subaru at this purchase - the 2018 Forester - especially was being served by Roy Almeyda (the Internet Sale... Person). He was kindly provided info that I asked for in a timely fashion, even when He was on his day off. Meeting Him in person was another pleasure surprise - He treated his guest with great respect. He made the test-drive so fun. He pointed out how beautiful the Color of the car that selected. He coolly explained what is the expectation and the meaning of getting the ePrice to avoid all of the hassles of bargaining. Working together with His Manager, both were so kind and hearted and have made my purchase went thru as quickly as smoothly as they could. I would like to thank you so very much to Roy Almeyda and His Manager. They are exceptionally great people and I am so lucky to have them served at this purchase. - I would highly recommend Roy to family and friends - With My Sincere and Respect!

5.0 out of 5
Customer Service

Not Applicable
Quality of Repair

3.0 out of 5
Overall Facilities

5.0 out of 5
Buying Process

Does recommend this dealer

Shopped for a new car

Did make a purchase

0 people out of 0 found this review helpful. Did you?

Dealer Response
Hello Tan, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Roy was there to ...provide you with such exceptional service. He truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We'll be sure to share this feedback, and if you ever need anything else from us, don't hesitate to let us know. Until then, we hope you're enjoying your new ride! Sincerely, Brian Bakhtiari 408-984-2001

Show full review Hide full review
5.0 out of 5

Quick Service and Always Helpful

by Suzanne from Santa Clara, CA

November 6, 2017

Excellent Customer Service. My concerns with addressed and taken care of quickly and efficiently. I would highly recommend this Subaru dealership to my... family and friends to purchase their new vehicle and with their service needs.

5.0 out of 5
Customer Service

5.0 out of 5
Quality of Repair

5.0 out of 5
Overall Facilities

Not Applicable
Buying Process

Does recommend this dealer

Came in for service or repair

Did not make a purchase

0 people out of 0 found this review helpful. Did you?

Dealer Response
Suzanne, thank you for taking the time to submit this amazing feedback. We strive to provide excellent customer service, and we're glad that this was... the case for you! We are very appreciative of your 5-star review and recommendation. Please let us know if there's anything else we can do for you. Sincerely, Brian Bakhtiari 408-984-2001

Show full review Hide full review

View More Reviews

Inventory

Special Offers

Subaru Ascent

Subaru BRZ

Subaru Crosstrek

Subaru Forester

Subaru Impreza

Subaru Legacy

Subaru Outback

Subaru WRX

Subaru WRX STI

About Our Dealership

Photos & Videos

Service

Reviews

Stevens Creek Subaru

Inventory

Special Offers

Subaru Ascent

Subaru BRZ

Subaru Crosstrek

Subaru Forester

Subaru Impreza

Subaru Legacy

Subaru Outback

Subaru WRX

Subaru WRX STI

About Our Dealership

Photos & Videos

Service

RepairPal Certification

Reviews