Stevens Creek Subaru

(4.9) 1763 reviews

Dealer on Cars.com since June 2000

Currently in stock!

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Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 10:00 AM - 8:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.9
1763 lifetime reviews.
  • Great car purchasing experience
    June 6, 2016

    All interactions with employees at the dealership were pleasurable. We had an e-quote before we arrived at the dealership and the quote price remained... consistent throughout our transaction without any confusion about what would be included in what we were receiving. We enjoyed purchasing this car at the dealership so much that we are already considering returning there in several months for another purchase.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeffrey, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects ...of our dealership, and I am happy to hear that our sales team was able to gain your trust in our business. We look forward to your future visits at Stevens Creek Subaru. Best, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com


  • Disaster early bird drop off
    November 9, 2017

    Staff didn't seem to know how to check in a car on early bird drop off. We filled in online appointment with what we wanted and a form and they still... didn't seem to know what to do.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. Our customers are our top priority and it's discouraging to hear about your recent disappointment with our staff. Please ...don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Sincerely, Brian Bakhtiari 408-984-2001


  • Quality of repairs
    November 9, 2017

    Efficient use of time, even on busy days, quality repairs, advisement of potential problems, very nice facility, great customer service.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tina, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer serv...ice and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Brian Bakhtiari 408-984-2001


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Service & Repair

Service Reviews

4.9

988 lifetime reviews of the Service Department.

  • Disaster early bird drop off
    November 9, 2017

    Staff didn't seem to know how to check in a car on early bird drop off. We filled in online appointment with what we wanted and a form and they still... didn't seem to know what to do.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. Our customers are our top priority and it's discouraging to hear about your recent disappointment with our staff. Please ...don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Sincerely, Brian Bakhtiari 408-984-2001


  • Quality of repairs
    November 9, 2017

    Efficient use of time, even on busy days, quality repairs, advisement of potential problems, very nice facility, great customer service.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tina, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer serv...ice and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Brian Bakhtiari 408-984-2001


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Service Pricing

    Multi-Point Inspection

    Complimentary

    Fuel Injector Service

    $109.95 and up*

    Battery Service

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 2000

Stevens Creek Subaru has the best selection of new inventory, including Subaru's newest models, the BRZ and XV Crosstrek. We also carry a variety of pre-owned vehicles in a variety of makes and models. From Subaru car repairs and service performed by factory trained technicians, to OEM Subaru auto parts and accessories, to new Subaru lease options and car loans, Stevens Creek Subaru is your one stop for all of your automotive needs.

"Good Prices, Great Selection, Truly Exceptional Service!"
Stevens Creek Subaru
3155 Stevens Creek Blvd San Jose, CA 95117
New (866) 425-1676
Used (888) 287-0804
Service (866) 441-3357
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