Reviews
Helpful and friendly
All the staff was very helpful and very friendly with me and my wife for the whole time... We recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Caroline. I am very happy to hear that we could be so helpful and friendly during your recent visit with us. I appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Brian Bakhtiari 408-984-2001
I'd buy another car from this dealership
Good selection, low pressure environment. Hoskins was very helpful and knowledgeable. I only regret not being ready to take the car that day.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this review, Thomas. We really appreciate you leaving us your input. I am happy our staff provided you with pressure-free, helpful and knowledgeable customer service. Sincerely, Brian Bakhtiari 408-984-2001
great service
Very help and nice. By far the best customer service. Thank you so much for providing such an excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Helen, we sincerely appreciate your feedback. Each employee is a valued member of the Stevens Creek Subaru team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Brian Bakhtiari 408-984-2001
An excellent shopping and buying experience
i received dedicated personal attention and what I felt was sound and useful advice. I never felt pressured. What more can I say?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Brian Bakhtiari 408-984-2001
Smooth and Uncomplicated
Internet sales experience with Roy was straight forward and uncomplicated. He located exactly what we wanted from the inventory and sent pictures of the actual car. Next day it was waiting for us to test drive and buy. Finance man Ali was a true car salesman and made a strong pitch to upsell the rust and upholstery protection, but took it well when we declined. A please to work with as he knew our numbers and was patient getting our financing in place. Overall great experience at Stevens Creek and look forward to sending my friends over to see Roy and Ali.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, we love hearing about customers who have a great experience at Stevens Creek Subaru and I am glad you are one of them! We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Brian Bakhtiari 408-984-2001
Excellent business service
Matt is proficient sells person. We agreed vehicale details on email. We agreed on meet up time. Matt explain us vehical features during our test drive. I could get vehicale in 3 hr in my custody. Most efficient customer handling pipeline. Thank you for making car buying simple, effective and efficient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purnanand, thanks so much for taking the time to write this review! Matt is great with people and focuses on what the customers' needs are. He will be pleased to hear about your positive experience. If you have any questions about your new vehicle, please come back in to visit! Sincerely, Brian Bakhtiari 408-984-2001
great service
agents are friendly, waiting time not long. why need 20 words? that is not necessary. now I kind don't want to continuous this survey.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Take care until we see you next time. Sincerely, Brian Bakhtiari 408-984-2001
na na na
They handled the repairing nicely and returned the car in time. Provided a rental car so that I can use the same for my usual work.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback, Tapan! One of our top priorities is exceptional customer care and I am proud that this was offered to you during your recent visit. Sincerely, Brian Bakhtiari 408-984-2001
Great service
Great customer service every time I go here. The staff and friendly and the service is always very very quick!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Sincerely, Brian Bakhtiari 408-984-2001
Fast service
The 18month service was fast. I didn't want to miss much work so I made an appointment in advance and was the first one and I was out in 40 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience at our service center. I'm glad to hear our team was able to provide you with a fast service during your recent visit. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Sincerely, Brian Bakhtiari 408-984-2001