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Joe Rizza Acura

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 7:00 PM

Joe Rizza Acura Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 4:30 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2001

Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superio

...

r service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.

"Chicagoland's Premier Acura Dealership."

Service

DealerRater Certified Repair

Wheel Balance

$59.95

Oil, Filter Change

$39.95 and up*

Tire Rotation

$29.95

Car Wash

Complimentary

Schedule an appointment

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1044 lifetime reviews. Includes reviews of Joe Rizza Acura from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 12, 2020

    The was dealership was very professional. They got me in with no problem. I only had to wait for 35 minutes. The waiting g area was very comfortable.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Matt Fondren

    Service Consultant

    (4.9) 293 reviews

  • 5.0 out of 5
    July 11, 2020

    Very thorough with very good service. I recently purchased an extended warranty on my 2016 TL X which now has a little ove 47,000 still waiting on the... paperwork/card for the extended warranty to keep in my car. Thanks

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Charlotte Guinta

    Service Consultant

    (4.9) 242 reviews

    Ted Jurick

    Service Manager

    (4.9) 148 reviews

  • March 3, 2016

    This was my best car buying experience ever. Gerard Dumas greeted me when I cam in and answered all my questions, accompanied me on the test drive and... walked the lot as we looked at color option. He never pressured me for a sale, asked when I wanted to buy. He simply provide information. When I asked for a price he found the GM - Pat Dazzo and gave me a great starting price. Once we agreed on specifics, they found acquired the vehicle with the options color I wanted within 24 hours and closed the deal. Pat and Gerard could not have been more professional and helpful. After the sales Gerard called to made sure everything was going well with the car. Fantastic experience overall.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for this great review, Jim. We try to create a friendly and professional experience for all of our customers. The fact that you go out ...of your way to support our business means a great deal to us. If you have any further needs, do not hesitate to come back in for a visit. Julie Leblanc, JLEBLANC@RIZZACARS.COM

  • 5.0 out of 5
    July 9, 2020

    I previously worked with Bob Caputo and Pat Dazzo on the purchase of my TLX and returned to purchase my RDX. They are professional, straight forward on... price out the door and a pleasure to do business with. That is why I returned to do business with them again.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service an...d we're glad that our team made such a great impression on you.Sincerely,Nora Rizza, Internet Director, nrizza@rizzacars.com¿¿¿


    Worked with:
    Bob Caputo

    Sales

    (5.0) 61 reviews

    Pat Dazzo

    General Manager

    (4.9) 134 reviews

  • 4.0 out of 5
    July 9, 2020

    Fast service, friendly staff. They get you in quickly when you make an appointment. All service staff had masks and were very cautious. They even had me... keep the pen I used. I took one star off because other staff members near the crowded waiting area kept walking past without a mask on. Also, too many customers were in the waiting area seated close together. Made me slightly uncomfortable.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer s...ervice, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.Sincerely,Nora Rizza, Internet Director, nrizza@rizzacars.com¿¿¿


    Worked with:
    Matt Fondren

    Service Consultant

    (4.9) 293 reviews

    Charlotte Guinta

    Service Consultant

    (4.9) 242 reviews

  • 5.0 out of 5
    July 8, 2020

    Great service in ALL departments! Sales rep, Tom, was thorough in explaining features of the vehicle I was interested in. Then even more so when it came... down to discussing the financing options available. Very knowledgeable and efficient staff.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don¿¿¿t hesit...ate to contact me or visit us if you need anything else.Sincerely,Nora Rizza, Internet Director, nrizza@rizzacars.com¿¿¿


    Worked with:
    Charlotte Guinta

    Service Consultant

    (4.9) 242 reviews

  • 5.0 out of 5
    July 8, 2020

    I just purchased my third automobile in 7 years from Joe Rizza a 2020 RDX. My first vehicle purchased there was a 2013 Acura TL. I shopped for prices and... they were $1500.00 lower than anyone else. At Joe Rizza you can feel comfortable they will give you all of the discounts available at that time and you will get the best price. The show room is clean and everyone is very friendly. I dealt with Jeremy over the phone who was courteous and professional. At the dealership I worked with Denise and she is very personal and fun to work with. I highly recommend Joe Rizza Acura and I will definitely continue to be a loyal customer.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business....Sincerely,Nora Rizza, Internet Director, nrizza@rizzacars.com¿¿¿


    Worked with:
    Denise Manikouras

    Sales

    (4.9) 132 reviews

    Jeremy Lillie

    Sales

    (4.9) 11 reviews

  • 5.0 out of 5
    July 8, 2020

    Good experience. Staff was welcoming and helpful and we didn't feel pressured. Jay was our sales person and he kept good communication. Denise helped out... on the day we bought our vehicle because Jay was off. Denise was so sweet and helpful.

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward t...o seeing you back again in the future. Take care!Sincerely,Nora Rizza, Internet Director, nrizza@rizzacars.com¿¿¿


    Worked with:
    Pat Dazzo

    General Manager

    (4.9) 134 reviews

  • 5.0 out of 5
    July 7, 2020

    I had an awesome experience with the Joe Rizza Acura team. The transition was smooth. Even though I ordered over the phone Jeremy and his partner Alyssa... helped with professionalism and kept me up to date with everything as if I was there in person. Will definitely be going back to for my next car.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we... can help you with anything else.Sincerely,Nora Rizza, Internet Director, nrizza@rizzacars.com¿¿¿


    Worked with:
    Jeremy Lillie

    Sales

    (4.9) 11 reviews

  • 5.0 out of 5
    July 6, 2020

    Service was good and Chris was a great help as well! He was able to give me a quote when I made the appointment and have my service completed in a timely... manner. Thanks!

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    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If... there are any other automotive needs we can assist you with, please don't hesitate to let us know.Sincerely,Nora Rizza, Internet Director, nrizza@rizzacars.com¿¿¿


    Worked with:
    Chris Kailer

    Service Consultant

    (4.9) 263 reviews

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