Reviews
Wonderful great place everyone we talked to was helping and polite. Very good experience Fantastic
Wonderful great place everyone we talked to was helping and polite. Very good experience Fantastic
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled you had such a positive experience purchasing your new Acura MDX. Knowing our team was helpful and courteous throughout your visit means a great deal.
reliable, honest and upfront super nice and welcoming shared about his personal life and shared fun fact that his first car was the car i was buying
reliable, honest and upfront super nice and welcoming shared about his personal life and shared fun fact that his first car was the car i was buying
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the five-star rating and your kind words about our team’s honesty and welcoming approach. We’re delighted you enjoyed the personal connection and discovering that shared fun fact about your Chevrolet Malibu.
Runia agreed to a no money at signing deal, Liz agreed, Tony tried to change it at signing by pressuring me to pay for 1st month's payment and license fees. I refused and almost walked out before he honored the original deal. He ruined a great experience.
Runia agreed to a no money at signing deal, Liz agreed, Tony tried to change it at signing by pressuring me to pay for 1st month's payment and license fees. I refused and almost walked out before he honored the original deal. He ruined a great experience.
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- Overall experience
- 1.0
- Does not recommend this dealer
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Dealership made a bad situation right by honoring commitment to make car owner whole after car was damaged in shop. Provided outstanding replacement vehicle. I am pleased. Thank you
Dealership made a bad situation right by honoring commitment to make car owner whole after car was damaged in shop. Provided outstanding replacement vehicle. I am pleased. Thank you
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- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Joe Rizza Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Ok I like how the salesman listen to what I wanted in a car,no hassle
Ok I like how the salesman listen to what I wanted in a car,no hassle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing a Hyundai and sharing your feedback. We’re glad the sales team took the time to understand what you wanted and made the process hassle-free. Enjoy your new vehicle and safe travels.
Overall experience was done with great customer service. Was much better than previous one as I am a longtime customer of Joe Rizza Acura.
Overall experience was done with great customer service. Was much better than previous one as I am a longtime customer of Joe Rizza Acura.
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- 5.0
- Does recommend this dealer
Thank you for leasing the new Acura ADX with us. We’re thrilled our team provided better service than your last visit. We appreciate having you as a longtime customer.
The salesperson was professional but was not knowledgeable at all on the car I bought. However, the car was used and a great value .
The salesperson was professional but was not knowledgeable at all on the car I bought. However, the car was used and a great value .
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- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Brian, for sharing about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again!
Unprofessional It was not a pleasant experience for me based on how everything was handled. I have high expectations for the dealership but the buying experience was disappointing
Unprofessional It was not a pleasant experience for me based on how everything was handled. I have high expectations for the dealership but the buying experience was disappointing
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Fumbling the with numbers . Lies on hold changes. Pain painting a picture with false pretenses.
Fumbling the with numbers . Lies on hold changes. Pain painting a picture with false pretenses.
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- 3.0
- Does not recommend this dealer
Thank you for your review, Chad. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
John in internet sales is amazing! He took the time to listen to everything I wanted and made sure he was able to find it. Amazing experience!
John in internet sales is amazing! He took the time to listen to everything I wanted and made sure he was able to find it. Amazing experience!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well with John and truly appreciate your feedback.