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Reviews

(407 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Labadie Buick GMC from DealerRater.

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Tom Munger presented car exceptionally well.

Tom Munger explained car details and operations in understandable manner. He competently demonstrated Menus and optional choices. I left dealership with pride and confidence in new car ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking a moment to leave us a great review! We're glad to know that Tom helped you thoroughly through your car buying process. We look forward to seeing you again soon! Thank you for choosing Labadie Buick GMC Cadillac! :)

New GMC Sierra SLE

Best buying experience of my many years of shopping for cars. I highly recommend Matt Larson and Labadie at a place to purchase a vehicle. Matt was able to find the truck I wanted and we worked out a great deal on it. I also purchased the Michigan Protection Package along with a Tonneau cover. Both were great and Matt took care of me when I wanted the cover readjusted. What a great place to do business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Ivan for your kind words and great review! We're glad to know that Matt provided the best buying experience! We look forward to serving you again soon! :)

Excellent sales and service staff!

Everyone was very professional. Listened to my wants and needs! They delivered everything i was expecting and then some! Highly recommend to visit for all ur car buying and service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you A. Martin for your kind words and great review! We look forward to serving you again soon! :)

Retired Office worker

They were fun to work with, matched us up with the perfect car for us with their first car they showed us. All the people were knowledgeable and aimed to please us. It was a very good experience and they did not pressure us at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Jackie T for taking a moment to leave us a great review! We're glad to know that you were match up with the perfect car! We look forward to serving you again soon! :)

Customer

I have had many experiences with the dealer both in sales and services and have always been pleases with the outcome. When ever I had a question all the staff were more than happy to help me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you John for your kind words and great review! We look forward to seeing you again soon! :)

Knew what I wanted and the payment parametors

Good experience. Reasonable. Worked within my time table for lease time and payments. Clean curious and comfortable environment to do business in. Would give Them first opportunity when I meed another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, thanks for the 5 star review - much appreciated! We look forward to seeing you again!

Sammy Coleman

Sammy is always fantastic with his understanding and knowledge of our needs. He does everything necessary, and beyond, to give us exemplar service, and the best experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Sondra for your kind words and great review! :)

Terrain

Sammy Coleman was very helpful in helping me lease my new 2019 GMC Terrain. Will definitely recommend him to anyone looking for a new or used vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Sandy for your kind words and great review! :)

Lease is up and need to get into new lease

It was great working with Jim Nesbitt again. He talked me into leasing back in 1998. I havent stopped leasing since then. He has great customer service and trys to get you the best deal and into a vehicle you know you will be happy with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Mandy for your kind words and great review! :)

don't buy used here!

bought a GM Certified 2015 truck and first time washing it realized the headlight got water inside, $950 to replace w/no help from dealer. sorry I bought a this dealer and won't come back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you boat guy for taking a moment to leave us a review. We're sorry to know that your experiencing an issue with your 2015 truck. Please contact us directly at 989-667-2000 or email us at contact@labadieauto.com so that we may be able to assist you further.