Reviews
Outlander Sport
Great experience! TJ Clark was my first contact with the dealership and was very professional and friendly! They helped get me into the exact car I wanted!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
I went into Jeremy Franklin the other day wanting to purchase a car. I was very nervous about shopping for a car because I didn't want to make a mistake and upsold to something I didnt want. Sam greated me right when I walked in and took the time to get to know my likes and dislikes in cars and what I did for a living. I work in sales and it was great to feel like my interests were put first instead of hearing bs an sales speachs (which you expect walking into a dealership). I ended up buying a Brand New Outlander Sport, and I am in love. Thank you Sam for everything, and thank you, to the whole team. Joseph, and Josh did the financial part and I thank you so much for everything. I would recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another satisfied customer
Deron Tatum was a very good listener & attentive to my needs & wants. He found the perfect car & made the process easy going & fast. He turned a "just looking" process into a sale. Overall he was awesome
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing experience
Jesse was amazing to work with. He made the process fast and painless. Truly appreciate it his time and effort. I will return to him for my next car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2016 Outlander
Positive environment. Jesse went above and beyond our expectations. Very helpful, courteous and went out of his way to get us in the vehicle we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
amazing experience
I was well taken care of. My father referred me. TJ made sure i understood everything. I didn't feel overwhelmed. Even the other reps that walked by were very courteous. Job well done. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
another satisfied customer
I have bought several vehicles from Deon over the years and he has always been wonderful and helpful. When ever I need another car he will be the first person I will call
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AWESOME
Definition of a Good quality dealership. Awesome customer service!! Bought a 2013 charger!.Had a great time there and INLOVE with my car Jacobsen Laumoli
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The Perfect Car dealership has been discovered!!
Car buying has FINALLY been revolutionized, well, at one dealership Like NONE other that is. My experience with this "family" I've just recently purchased a vehicle from has me feeling as though I've made a discovery of the "MODEL" in which all dealerships both big, and small should almost be required to emulate and an apprenticeship of "X" amount of time made mandatory for all getting into or existing in the industry. This is a free country so regardless of the positive effect this would have in changing the entire culture and put to bed decades worth of negative info and all around perception of the car business both new and pre-owned divisions, This will never be made mandatory. Good news is I've uncovered the "holy grail" of car dealerships and am now sharing for all to finally enjoy the car buying experience. Jeremy Franklin Mitsubishi is impossible to articulate in words what not only makes this the most professional, courteous, honest, knowledgeable and comfortable place to buy EXACTLY the car u want, but the intangibles u HAVE TO SEE TO BELIEVE are absolutely indescribable and put them in a class never thought attainable for an industry whose suffered negative publicity going back decades. I could literally write for hrs attempting to describe what sets them apart and the incredible gap that exists between them and whoever is #2 but u really just need to b here to experience the atmosphere that is ABSOLUTELY one of a kind and feels as though ur buying a car from ur best friend with sincerity and care as u relax with you're new "friends and family". Sincerely, James "Dawayne " Barnett
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
everything was AWESOME
This was an excellent experience and detailed process. The employees and everyone throughout the dealership was professional and patient . The process was smoothed and allowed my husband and I to go through and decide if this was really what we wanted . I would recommend Mitsubishi to any one. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car