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Jeremy Franklin Automotive

(1,424 reviews)
Visit Jeremy Franklin Automotive
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,424 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Automotive from DealerRater.

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Thank You So Much!

Thank you so much! I'm very pleased with the service I received. My weekend has just begun! Thanks again TJ! Ready to hit the road!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great people!

I went to Jeremy Franklin expected a bad experience....was I ever wrong! My sales person was nehda tooyserkani she was a great sales rep! And was great to look at also! She was very professional and sold me the vehicle of my choice with no hassle involved! The vehicle that I bought was not ready when I went to pick it up, she got me a loaner car until it was ready, my car was delivered at the time she said it would be ready! Bravo to her and all the great employees of Jeremy Franklin!!!!!! I will make sure that I send them some more customers!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My Buying Experience ---Donna B.

I went into the dealership just to look not expecting to buy anything, The salesperson ( Sheik Obaya) was exceptional during the process, Talking to me as if we were old friends, not being pushy, showing me around the entire dealership and got me some really great deals , which made the process of buying my new car go very smoothly. I would recommend him and this dealership to anyone that is in the market for a new or used car. Thank you Sheik

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Be quite cautious when you approach and don't be pressured.

They try to get you to sign an agreement at first and that was quite forward... SInce all I wanted to do was just shop around and get options. The "Love It or Leave It" was denied to me when I tried to return the vehicle and they didn't return my numerous calls also I had to make various repairs within the first two weeks of purchase, and they were camouflaged to decieve.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

great deal

I was not expecting myself to be buying a car today but I will like say thank to both of my friends John Jallayu who brought me at this dealership and the sale person Deon Willis who had working with John and I to get us a car today. I was able to select a car that I like. Thank again for your hard work mr. Deon Willis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Painless Purchase

Sam made this the easiest purchase. I was running late and he stepped in and helping me navigate the whole process smooth and easy. Go see Sam...he's awsome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

Wonderful personality turly a pleasure to deal speak with. Very energetic from the beginning full of emotion at times she was more excited than I being a man of very small spending she was placed in my path during my moment of need and I'm grateful to have met her thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

excellent

Deon was extremely helpful and knowledgeable when I purchased my new car. I would recommend this dealership to everyone. They gave me a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sport guy

Great sales staff, Nehda is great! The entire experience was pleasant. I will recommend many others to come to Jeremy Franklin. The staff negotiated price with me and were ver very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer Service

Sam was very helpful, my credit score isn't that good but he gave me options that no other dealership has ever offered me I was very pleased with his service &I he also worked with me on my down payment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.