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Jeremy Franklin Automotive

(1,425 reviews)
Visit Jeremy Franklin Automotive
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,425 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Automotive from DealerRater.

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bought used 1969 corvette without seeing it .

had a smooth transaction dealing with TJ Clark buying 1969 corvette convertible. helped with shipping and coordinating the deal all the way through. price was fair for the condition of car. thanks Mr. Clark for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

For T.J.

T.J. helped us get into a 2014 dodge charger. We loved that car and he did everything possible to make it happen for us. He was successful and he always had a great attitude with us. We would definitely recommend him as a sales person to go to at Jeremy Franklin. Great staff of people overall.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

great salesman

Sam Spikes gave us a very, very good experience at buying a new vehicle and he was also able to answer every question we had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

another satisfied customers

Deion did one great job and helping us get into the vehicle of our choice he really was very helpful and knowledgeable in his dealings with us I would definitely buy another car from him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

You won't go anywhere else for your car needs

I went into Jeremy Franklin Mitsubishi to meet with Brandon Brown who works closely with Jesse Hardin. Brandon's professional and sensitive approach made my car buying experience seamless. My mission was to go in, test drive a few cars and leave without making a commitment because I wanted to browse the market and garner the best deal possible. There were specific features that I wanted in a car and after viewing the Lancer model that was on the display floor, I mentioned wanting something with 4 Wheel or All Wheel drive that would still be in my " ideal" price range. Brandon showed me the Lancer SE, of which we took out for a test drive. He went above and beyond by explaining the difference between 4 Wheel drive and All Wheel drive which I truly appreciated. He took the time to explain every aspect of the car that I was driving. His honesty put me at ease. By the end of my test drive, I wanted to purchase the car. I was adamant about getting a good interest rate and Brandon did EVERYTHING in his power to make to make a deal that I was comfortable with. He and Jesse are top notch salesmen, and Jeremy Franklin Mitsubishi has made my car buying experience, without contest, the Best. I could go on and on about the entire team and the great customer service, but hopefully, you get the point. By the way, I traded my 2003 Mitsubishi Lancer in for a 2015 Lancer SE. I love these cars. Thanks for making this a wonderful experience. I’ll see you in a few years when it’s time to trade again! A loyal Mitsubishi customer Pam

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outlander

Fast, friendly service all around. Enjoyable purchase with people who act like they care. Would tell other people of my experience. Next purchase will be here also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Sheik

Thank you Sheik for helping us out of a difficult situation. You made it a pleasant experience and we appreciate your help!! Oh ya, and you walk like Denzel Washington!!! Great job and keep up the hard work!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Another satisfied customer

Had a great experience at jeremy franklin today!!! Excited to drive away with my new 2016 outlander!! Thank you to the wonderful staff and of course ringing the bell!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

When you think the impossible is possible.

After speaking with several other dealerships who"claimed" they could help. I stopped at Jeremy Franklin. Not only did they guarantee to get me into a better car.They went beyond and made a deal to get me out the piece of crap car I was driving. My salesman, Kenneth was outstanding in maintaing my patience.(I have none) I would recommend this dealership to anyone. They did more than sell me a car. Hector and Kenneth gave me a peace of mind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My new car

I had very great experience in finding a new car Tj Clark help to assist me in rebuilding my credit by putting in a reliable car last year to my trade in for a new car this year. His customer service was excellent and I would definitely refer anyone to him for their new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.