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Jeremy Franklin Automotive

(1,424 reviews)
Visit Jeremy Franklin Automotive
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,424 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Automotive from DealerRater.

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Good experience

Brandon was very nice to help me. I'm not a good English speaker, but he was very nice to me and speak slowly to me to make me understand. He is very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

the Michael Jordan of dealerships

me and my fiancé were in a tight spot having gone to a few other places and were turned away but luckily that happened because then we ended up at Jeremy Franklin Mitsubishi and were helped by Jesse Hardin and he was everything we could have asked for. He was excellent and went above and beyond our expectations and got us in a car quickly! Couldn't have asked for better service and highly recommend him to anyone in a tight spot and looking to get a car quickly!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

another satisfied customer

I got my car! At first I thought just I was going to be denied, but brandon brown did his thing and made it work. I'm in a mitts mirage and loving it, I love the treatment and service I got, l love the friendliness and atmosphere, it was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Sales Associates

My sales associate has always made my experience the best. He is always knowledgeable and upfront. He works hard and is good at what he does. I wouldn't expect any less from such a great dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful experience

This is my second vehicle I have bought and Deon has been there with me every step of the way. Even in between purchases he check in with me. It made me feel like part of a car family. Like someone was looking out for me. I would absolutely be happy to recommend him to him every one

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy with purchase

My husband and I had been looking for a new car for a couple months. We decided to check out the 2016 Outlander as one of our options. We choose Jeremy Franklin because of the amount of inventory they had on this vehicle. We were greeted by Bill when we arrived. He was great to work with and answered all of our questions. We left happy with our purchase and would recommend him to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

WENT TO LOOK AT A CAR AND ENDED UP BUYING AN OUTLANDER SPORT

I EXPERIENCED THE MOST PROFESSIONAL SERVICE EVER IN MY BUYING EXPERIENCE AT JEREMY FRANKLIN'S MITSUBISHI MOTOR'S. EVERYONE THAT I CAME IN CONTACT WITH WERE VERY NICE AND KNOWLEDGEABLE. THEY ACTED AS IF THEY WANTED MY BUSINESS . KUDO'S TO MR. BRANDON BROWN AN EXCELLENT SALES PERSON, I AM RECOMMENDING OTHERS TO BUY HERE. THANK YOU ALL SO VERY MUCH!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

satified customer

I had got the best deal here. My experience was great my dealer deon was very helpful and knowledgeable i would recommend him to my family and friends . Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

HAPPY

I typically dread visiting car salesmen but while getting my car serviced decided to speak with one. Deon Willis who ended up selling me a car. I was sort of on the defense but Deon set my mind at ease and made the experience half way bearabe (really it was enjoyable) and that's a tough feat for most. I'd recommend Jeremy Franklin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Dealership

Excellent service. Also TJ Clark were very and accurate with all the details of purchasing a vehicle with Jeremy Franklin Dealership. He also gave me information on how to establish and build my credit back up. If and when I decide to purchase another vehicle I will definitely come to Jeremy Franklin Dealership again. I will definitely encourage people to talk with TJ Clark at Jeremy Franklin Mitsubishi Dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.