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Jeremy Franklin Automotive

(1,422 reviews)
Visit Jeremy Franklin Automotive
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Automotive from DealerRater.

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They make suggestions for what I can do but don’t

They make suggestions for what I can do but don’t pressure me to do anything I don’t need to do, which I very much appreciate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Blair1181, thank you for your feedback! We’re glad to hear that you appreciate our approach. Our goal is always to provide honest recommendations while respecting your decisions. We appreciate your trust in us and look forward to assisting you again in the future! Thank you, and have a fantastic day!

They are nice.

They are nice. They are friendly. They are prompt. They are knowledgeable. And I trust Them. tremendously.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Pecinajacob56, we really appreciate your feedback! Thank you so much for your kind words! We truly appreciate your trust in us and are thrilled to hear that you had a great experience. Our team takes pride in being friendly, prompt, and knowledgeable to ensure every customer feels confident and well taken care of. If you ever need anything in the future, don’t hesitate to reach out—we’re always happy to help!

I had a wonderful experience!

I had a wonderful experience! Brandon is excellent to work with and Chris did an amazing job getting me great financing! Over all I would highly recommend Jeremy Franklin for a perfect car buying experience . Great selection and great staff! Also I wasn't asked but, calling the dealership is so pleasant, the support staff is friendly and helpful!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Misty.given79, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for your fantastic review! We're so glad to hear that Brandon and Chris made your car-buying experience smooth and enjoyable. Our team works hard to provide great service, from finding the perfect vehicle to securing the best financing options. We also appreciate your kind words about our support staff—it’s wonderful to know that every interaction, from calls to in-person visits, has been a positive one. If you ever need anything, we’re here for you. Enjoy your new ride!

This great experience first time going to the dealership

This great experience first time going to the dealership and I thank you very much 😁

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Mcgrewdonald9, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for your kind words! We're so glad to hear that you had a great experience on your first visit to our dealership. It was our pleasure to assist you, and we truly appreciate you choosing us. If you ever need anything, we’re here for you. Enjoy your new vehicle! 😁🚗🎉

This dealership is great!

This dealership is great! The took their time helping me and figure out the best vehicle for me .

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Clrayston17, thank you for your kind words! We're so glad to hear that you had a great experience and that our team took the time to help you find the perfect vehicle. Your satisfaction is our top priority, and we truly appreciate your support. Enjoy your new ride, and let us know if we can assist you in the future!

Excellent work especially Deon Willis in sales.

Excellent work especially Deon Willis in sales. He walked me through everything to the point that I had no further questions to ask him. On a scale to 1-10 with 10 being the highest, I would give him 11!!! Super Salesman with a Great caring attitude to me as the customer.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hot Rod, we're glad you had such a wonderful experience with us! Thank you for your amazing review! We’re thrilled to hear that Deon provided you with such a smooth and thorough car-buying experience. He truly goes above and beyond for our customers, and we’re lucky to have him on our team! We’ll be sure to pass along your kind words. If you ever need anything, we’re here for you. Enjoy your new vehicle! Thank you, and have a fantastic day!

Everyone was nice and very informative.

Everyone was nice and very informative. They made sure I understood everything about my new purchase

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ecw0890, we really appreciate your positive review! We're so glad to hear that our team made your car-buying experience smooth and informative. Ensuring you feel confident and comfortable with your new purchase is always our goal! If you ever have any questions in the future, don’t hesitate to reach out. Enjoy your new vehicle! Thank you, and have a fantastic day!

OK, service.

OK, service. Service was OK, had no problems. Did all change that's it? Okay.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello Martintrimble588, thank you; we appreciate your feedback! We’re glad to hear that your service visit went smoothly. If there’s anything we can do to make your next experience even better, please don’t hesitate to let us know. We appreciate your business and look forward to serving you again! 🚗🔧

It was a great experience!

It was a great experience! I would recommend someone else to buy from there. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Notprovided, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for your wonderful review! We're so glad you had a great experience, and we truly appreciate your recommendation. It means a lot to us! If you ever need anything in the future, we’re here to help. Enjoy your new vehicle! Thank you, and have a fantastic day!

They were very professional and patient with me.

They were very professional and patient with me. I would recommend every one to give them a try.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Gantantoinette! We're so happy we were able to help you out! Thank you for your kind words! We're glad to hear that our team provided you with a professional and patient experience. Your recommendation means the world to us! If you ever need anything in the future, we’re here to help. Enjoy your new ride!