Jeremy Franklin Automotive

MissPooooo, thank you for bringing this to our attention. Your safety and satisfaction are our top priorities, and we take concerns like this very seriously. We’d like to learn more about your situation and work toward a resolution. Please reach out to our service team at your earliest convenience so we can inspect your vehicle and address the issue properly. We appreciate your patience and the opportunity to make this right.

Msalazar1us, we're glad you had such a wonderful experience with us and for your wonderful review! We're so glad to hear that Kenneth provided you with such a great experience. He truly goes the extra mile to help our customers, and we’ll be sure to pass along your kind words. We appreciate your recommendation and look forward to assisting you or anyone you send our way in the future!

Fiveyeagers, we regret to hear that you had this experience with us. We sincerely apologize for any confusion regarding the pricing of your 30,000-mile service. Our goal is always to provide transparent and accurate information, and we regret that a pricing error on our website caused frustration. We understand how important it is to have clear expectations when servicing your vehicle. Regarding your request to speak with a manager, we strive to address all concerns promptly, and we regret that you did not receive the level of communication you expected. Please know that customer satisfaction is our priority, and we would love the opportunity to make this right. If you have any further concerns or would like to discuss this matter in more detail, please reach out to us directly. We appreciate your feedback and the opportunity to improve our service!

Rhonda646, we are glad we could help! Thank you for your continued trust and loyalty! We understand that dealership pricing can sometimes be higher, but we’re committed to providing top-quality service and a great customer experience every time you visit. We truly appreciate your support and look forward to serving you again in the future. If there’s ever anything we can do to make your experience even better, please don’t hesitate to let us know!

Tara, we appreciate your positive review! Thank you for your kind words! We're delighted to hear that Jesse and our finance team exceeded your expectations. Providing top-notch customer service with a personal touch and great follow-up is what we strive for. We truly appreciate your business and look forward to assisting you in the future. Enjoy your new vehicle!

Allankells, thank you for the high star rating and your wonderful review! We're thrilled to hear that your car-buying experience with us was the easiest one yet. Providing exceptional service before, during, and after the sale is our top priority, and we’re glad we could make the process smooth for you. If you ever need anything, don’t hesitate to reach out. Enjoy your new vehicle!

Misseshim247, we're glad you had such a wonderful experience with us! Thank you for your great review! We're happy to hear that our service team provided you with a friendly and efficient experience. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. Safe travels!

Samuel Bailey, thank you so much, Samuel, for your loyalty and for choosing us once again for your vehicle purchase! We truly appreciate your trust in our team, and we're thrilled that Jesse and the rest of our staff could help you get into your 2023 Nissan Altima. Your recommendation means the world to us! If you ever need anything, don’t hesitate to reach out. Wishing you many happy miles ahead in your new ride!

Tcw197046, we appreciate your feedback and sincerely apologize for any inconvenience you've experienced. Your trust and satisfaction are very important to us, and we want to make things right. Please reach out to us directly so we can address this and ensure a better experience for you moving forward. We truly value your business and would love the opportunity to improve your next visit.

Jsproat1955, we are glad we could help! Thank you for your feedback! We're glad to hear that you had a professional and timely experience with us. We apologize for the oversight on the oil reset and appreciate you bringing it to our attention. Please feel free to stop by, and we'd be happy to take care of it for you. Your satisfaction is important to us, and we appreciate the opportunity to make things right. Let us know how we can assist you further! Thank you, and have a fantastic day!