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Jeremy Franklin Automotive

(1,430 reviews)
Visit Jeremy Franklin Automotive
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,430 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Automotive from DealerRater.

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Great experience!

I was very pleased with my experience. My salesman, Sheik, was easy to work with and I appreciated the manager, Hector, getting to know us. I felt as if they were truly glad to have our business. The finance manager was very efficient, which was appreciated as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Very helpful

My experience buying with Jeremy Franklin Mitibushi was wonderful. Initially, I visited the website because usually that will give you a preview of what type of dealership you will be visiting. Everything looked great so I applied for credit maybe 15 minutes later I received a phone call and set up a visit for the next day. That is when I met Brandon Brown who was nothing short of polite, friendly and relatable. He talked to me as if I was a friend and not like someone he was trying to sell a car to no matter what. I can be very indecisive and Brandon had all the patience in the world going above and beyond making my experience amazing. I purchased a 2017 Mitibushi Outlander Sport and I look forward to future business. Thanks again. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic experience, caring staff hard-working

From start to finish our experience there was great. They made the process easy to understand, when they ran our credit it was only a soft it so did not affect our credit scores. Would like to Austin mention that you would be very hard-pressed to find a better salesman than Jessie Hardin Junior. He made buying a car comfortable experience, it honestly felt like buying a vehicle from someone you known for years. Thank you Jeremy Franklin and thank you Jesse Hardin. Good luck with those kids Jessie and God bless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

New car purchase

Great service and friendly people. I have only great things to say about my visit at Jeremy Franklin. Everyone was very professional and helpful. I went there in need of reliable transportation and left with just that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

F150 raptor

Great experience purchasing a slightly used vehicle from a knowledgeable staff. Mr. Tatum made the buying experience fun, refreshing, and very easy compated to other dealerships we've visited recently and in the past.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

very professional and fast

I got in and out was there for oil change very professional and organized and answer all my questions. That i have had i would recommend you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very polite dealership and excellent customer service.

Very clean and very friendly. Would highly recommend. We had a wonderful experience and will return. The staff is very helpful and went above and beyond to please us and make our experience a great one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Sales Experience Ever!!!!

Jeremy Franklin is THE PLACE to go if you are looking for a wonderful car. I went to three different car lots before I came to Jeremy Franklin. Jeremy Franklin was the only place to get me into a car the same day, a 2017 MITSUBISHI OUTLANDER SPORT with only test driving miles on it. This place treats you like family. I had the best salesman Sam he assured me that I was not going to live without a car. I never thought in a million years that I would have a Brand New Car. I just really appreciate everything the whole team at Jeremy Franklin did for me now I really feel like family. This goes out to anyone who has been turned down any car dealers. PLEASE COME DOWN TO JEREMY FRANKLIN MITSUBISHI OF KANSAS CITY they will take care of you like they took care of me. Trust me. You want believe it until you come down and see for yourself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We had a excellent experience!

Brandon Brown was our salesman and he did a fantastic job. Everyone was very patient and was willing to help us through all the hurdles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chenoa is amazing

Deron was very good to work with very paient and is the reason why I purchased this car today I love my 2017 mirage g4

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.