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Jeremy Franklin Automotive

(1,424 reviews)
Visit Jeremy Franklin Automotive
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,424 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Automotive from DealerRater.

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Bought a new car with ease.

Worked with us on everything we asked for. Very nice and courteous. Didn't try to sell us something just to earn commission. Would definitely recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very Happy

I came into the dealership and got the car I wanted at the price I wanted. I love Stacey Stillwell and I absolutely love Jeremy Franklin Mitsubishi!!! I will definitely be back again, and again!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic

My experience at Jeremy Franklin was a great experience. Jesse Hardin is a great salesman. He was very patient with me and worked with his team until the deal was done and I was satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Outlander

I was in the market for a new car for the family and stopped by the dealership and check out the new Outlander. I was impressed with the car, but the dealership made the sale. After being approached by Deron we talked about the different cars and different features of the various trim models I found the one I liked and wanted to drive it. After the test drive I decided the car was right and after talking to the sales manager a price was agreed on. This was great, no hassle or hard push. Striaght talk, fair deal, and there was no hard push for after market items. They showed us what they had to offer, the value of the items and let us decide. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic

I used to hate the car buying experience. Jesse Hardin at Jeremy Franklin Mitsubishi has changed my mind. He was able to me a great deal on nice car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Love This Place

At Jeremy Franklin Mitsubishi they got me into a car Brandon Brown was a very friendly and informative sales person. He did everything he could to get be back on track and back on the road. I would recommend him and or this place to anyone and everyone who's looking for a vehicle!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Straight to the point great service no bull here will highly recommended. Was talked to like an adult not just a dollar sign. In and out in no time. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Top Notch Customer Service

I recently purchased a used Jeep Grand Cherokee SRT from Jeremy Franklin Mitsubishi. They were fantastic helping me find the Jeep I wanted and they went above and beyond to make sure I got exactly what I was looking for. These guys are a model for customer service...you won't be disappointed. We done Jeremy Franklin crew!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a new Mitsubishi Lancer GT

Stacey Stillwell and Sheik Obaya where great in helping me get a good deal for my 2015 buy back trade. I got a better 2016 Lancer GT. Thanksn to those guys.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great and blessed experience

I had a great experience with all of the staff TJ was fantastic and he didn't give up he kept on until he got the job done yayand I will refer others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.